What is a quality management system?
This section answers these questions:
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Below are some links to related sites and important documents.
- QA Standard One
- Registration
- Fees and charges at a glance
- Code of Practice for Pastoral Care of International Students
- NQF Accreditation
- Course Approval and Accreditation
What is a quality management system?
A quality management system (QMS) explains how an organisation operates. It is called a system because all parts interact with each other. The system will include policies and procedures, and supporting documents such as forms, templates, flowcharts and training manuals. The policies and procedures should be complete, applied, understandable and consistent with actual practice.
The QMS will describe how policies and procedures are:
- developed
- documented
- approved
- implemented
- regularly reviewed through self-review.
Page updated: 07 August 2007