New Zealand Qualifications Authority
Portal links...
Quality Assurance Framework

National External Moderation Manual for Tertiary Education Organisations

Purpose of Manual

The purpose of this manual is to explain the requirements for, and the process of, national external moderation to all accredited Tertiary Education Organisations (TEOs) that report credits against standards managed by the New Zealand Qualifications Authority (NZQA).

This manual is intended for any person working in a TEO engaged in assessment and/or moderation activity related to NZQA-managed standards. This includes Chief Executive Officers (CEOs), heads of departments (HODs), academic managers, internal moderators, moderation liaisons and assessors.

This manual is a reference guide to assist TEOs through each step of the national external moderation process, including:

  • submitting an assessment plan to NZQA
  • meeting national external moderation requirements
  • receiving moderation reports
  • how to interpret the moderation results
  • the outcomes of poor moderation results
  • what to do if asked to resubmit assessment material and assessed learner work
  • how to clarify or appeal moderation reports where the TEO disagrees with the moderation results.

Feedback on the TEO Manual

We appreciate feedback from TEOs on the relevance, layout and information supplied in this manual. Please return feedback to TAM by 1 November 2009 using the Feedback Form.

Frequently Asked Questions

Frequently Asked Questions (FAQs) are listed at the end of each section.

Glossary

All abbreviations are listed in alphabetical order in the Glossary section. Website links for related topics are also provided.

Changes to this year's manual

This year's manual includes new information about:

 


Previous

Contents

Next

Page updated: 18 November 2008