National External Moderation for Tertiary Education Organisations
Clarification of moderators comments and/decisions and appeals of moderation decisions
Clarifying moderation reports
Where a TEO is unclear about the meaning of comments in a moderation report or the basis on which the overall moderation decision has been made, TEOs are encouraged to contact TAM to seek clarification.
Appeals
Where a TEO has serious concerns about a moderation report there is an appeal process. However, it is recommended that TEOs contact TAM to seek clarification about moderator comments or moderator decisions before formally appealing.
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TEOs that appeal moderation decisions must detail their specific concerns in a letter and send this together with a completed Tertiary Appeal Moderation Cover Sheet (see links opposite), the original assessment materials, assessed learner work, and a copy of the moderation report to TAM.
TEOs may appeal moderation decisions any time after the moderation report has been received and up to three weeks after the date of the NEMR letter.
TAM will acknowledge receipt of each appeal and request additional information if it is required.
NZQA will process the appeal, which will take up to six weeks. NZQA will send a moderation appeal results letter with the materials to the TEO. A new moderation report may be included. The outcome of this appeal is final.
Figure 9: Tertiary Moderation Appeal Cover Sheet
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Page updated: 05 July 2009