New Zealand Qualifications Authority
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Quality Assurance Framework

National External Moderation for Tertiary Education Organisations

Clarification/appeals - FAQs

Q. Who should be contacted if I require clarification, or where there are concerns regarding the results and/or comments on the moderation report?
A. Contact TAM (not the moderator).
Q. What should I do if some of the moderator's comments are unclear or I disagree with the comments?
A. Contact TAM
Q. How do I appeal the moderation results?
A.
Contact TAM in the first instance to discuss or seek clarification about your moderation report. To proceed with an appeal, complete Tertiary Appeal Moderation Cover Sheet (see doclinks opposite). The appeal material should be sent to TAM.
Q. When can I appeal?
A. You may appeal as soon as you receive your moderation report, but no later than three weeks from the date of the letter accompanying the NEMR.
Q. Is the outcome of an appeal final?
A. Yes.
Q. What should the appeal material include?
A. The appeal material should include:
  • Tertiary Moderation Appeal Cover Sheet (see the doclinks above)
  • assessment materials and assessment schedules originally sent for moderation
  • assessed learner samples originally sent for moderation
  • moderation report
  • letter outlining what is being appealed and why.
Q. How do I know that TAM has received the appeal?
A. TAM will send a letter acknowledging the receipt of the appeal letter and materials.
Q. Will I receive a new or revised moderation report?
A. Yes, if the appeal is successful or the original moderator's comments can be clarified. Otherwise, the original report stands.

 


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Page updated: 05 July 2009