New Zealand Qualifications Authority
Portal links...
Quality Assurance Framework

Organisational self-assessment

Linking key evaluation questions, possible evidence and indicators

HOW WELL DO LEARNERS ACHIEVE?
Possible sources of evidence
  • learner achievement data (retentions, completions etc)
  • destination data
  • feedback from learners, staff and other interested communities or individuals
  • outcome information
Relevant sets of Tertiary Evaluation Indicators
  • outcomes for learners and communities
  • fostering effective learning environments
  • minimising barriers to learning
  • managing change strategically
  • assessment supports learning
  • organisational purpose and direction
WHAT IS THE VALUE OF THE OUTCOMES FOR KEY STAKEHOLDERS INCLUDING LEARNERS?
Some possible sources of evidence
  • analysis of feedback from relevant groups and graduate data
  • graduate satisfaction feedback
  • outcome information
  • employment data
  • destination data
  • analysis of sector benchmarking information
Relevant sets of Tertary Evaluation Indicators
  • assessment supports learning
  • outcomes for learners and communities
  • engaging with communities
  • providing relevant programmes
  • managing change strategically
HOW WELL DO PROGRAMMES AND ACTIVITIES MATCH THE NEEDS OF LEARNERS AND OTHER STAKEHOLDERS?
Possible sources of evidence
  • results of analysis of feedback from relevant groups
  • entry requirements for course and programmes
  • employer feedback on graduates
  • feedback from graduates in employment
  • learner achievement information (trends over time)
Relevant sets of Tertiary Evaluation Indicators
  • minimising barriers to learning
  • assessment supports learning
  • engaging with communities
  • providing relevant programmes
  • managing change strategically
  • organisational purpose and direction
HOW EFFECTIVE IS THE TEACHING?
Possible sources of evidence
  • learner feedback on teaching
  • results of peer observation of teaching
  • feedback from relevant groups
  • interviews with staff and learners
  • teaching and learning plans
Relevant sets of Tertiary Evaluation Indicators
  • fostering effective learning environments
  • minimising barriers to learning
  • assessment supports learning
  • managing change strategically
HOW WELL ARE LEARNERS GUIDED AND SUPPORTED?
Possible sources of evidence
  • learner feedback on learning environment
  • feedback on learner support services
  • analysis of information on non-completion rates (attritions)
  • learner destination data
  • learner and staff opinion
Relevant sets of Tertiary Evaluation Indicators
  • facilitating learning pathways
  • assessment supports learning
  • fosterng effective learning envronments
HOW EFFECTIVE ARE GOVERNANCE AND MANAGEMENT IN SUPPORTING EDUCATIONAL ACHIEVEMENT?
Possible sources of evidence
  • reports, minutes and records of the governance body
  • records and reports of consultation e.g. with whanau, communities, employers, business
  • strategic and business plans wth evidence of the approach to meeting identfied needs and aspirations
Relevant sets of Tertiary Evaluation Indicators
  • engaging wth communities
  • managing change strategically
  • organisational purpose and direction

Page updated: 01 September 2009