Field Business


Revision and Rollover of Business unit standards


Subfield

Domain

ID

Business Environment

Business Law

23777

Business Operations and Development

Business Relationships Management

6406, 7455, 7456

Human Resource

6407, 19022, 24876, 24877,

Management

25680-25695

Public Relations

11587-11597, 11599, 11601,

11603, 11605, 11607

Quality Management

7459, 7460, 8073, 8074,

8076, 8077, 8078, 8081,

8082, 8084-8089, 8502,

19025, 20849

Marketing

Direct Marketing

2941, 11658, 11660, 26387

Generic Marketing

2925, 2926-2928, 2930-2932,

2934, 2935, 2944, 2946,

2950, 6404, 6405, 19024,

26388, 26389, 26390

International Marketing

26254


NZQA National Qualifications Services has completed the revision and rollover of the unit standards listed above. Unit standards identified in bold have been rolled over only.


Date new versions published 16 April 2015


Planned review date 31 December 2019


Summary


These unit standards have been revised and rolled over to maintain their currency pending their review as part of the comprehensive review of Business unit standards. The review of unit standards follows the recent listing of the new Business qualifications developed by the mandatory review. The review is expected to be completed by December 2018.


Main changes


Detailed list of unit standards – classification, title, level, and credits


Business > Business Environment > Business Law

ID

Title

Level

Credit

23777

Describe the implications of the Residential Tenancies Act 1986 for service tenancy rentals

3

3

Business > Business Operations and Development > Business Relationships Management

ID

Title

Level

Credit

6406

Establish and maintain quality customer relations for a small business enterprise

4

5

7455

Develop and strengthen customer relationships and services

6

10

7456

Develop and strengthen supplier relationships

6

10


Business > Business Operations and Development > Human Resource Management

ID

Title

Level

Credit

6407

Establish human resource needs of the small business operation

5

5

19022

Manage human resources as a manager in a business operation

6

12

24876

Develop a plan for, and describe, recruitment and selection of staff for a specified workplace

3

6

24877

Describe employment legislation requirements for job descriptions and write a job description

3

3

25680

Introduce a staff recruitment and appointment system into an organisation

5

8

25681

Evaluate and maintain a staff recruitment and appointment system in an organisation

5

6

25682

Demonstrate knowledge of staff recruitment and appointment systems in human resource management practice

4

4

25683

Introduce a performance management system into an organisation

6

10

25684

Evaluate and maintain a performance management system in an organisation

6

10

25685

Demonstrate knowledge of performance management systems in human resource management practice

4

4

25686

Introduce a remuneration system into an organisation

6

10

25687

Evaluate and maintain a remuneration system in an organisation

6

8

25688

Demonstrate knowledge of remuneration systems in human resource management practice

4

4

25689

Introduce a programme for workforce health, safety, and wellness into an organisation

5

10

25690

Evaluate and maintain a programme for workforce health, safety, and wellness in an organisation

5

10

25691

Demonstrate knowledge of workforce health, safety, and wellness programmes in human resource management practice

4

4

25692

Introduce a system for workforce development into an organisation

6

10

25693

Evaluate and maintain a system for workforce development in an organisation

6

10

25694

Demonstrate knowledge of workforce development systems in human resource management practice

4

4

25695

Describe human resource management in organisations in New Zealand

5

10

Business > Business Operations and Development > Public Relations

ID

Title

Level

Credit

11587

Identify the role and functions of the New Zealand public relations industry

3

3

11588

Establish social, ethical, legal, and regulatory parameters for public relations activities

5

5

11589

Direct, coordinate, and apply research for public relations issues and programmes

6

12

11590

Manage organisational objectives for public relations activities

6

8

11591

Formulate and produce a communication strategy and implementation plan for public relations programmes and activities

6

15

11592

Analyse and evaluate communications strategies for international public relations programmes and activities

6

15

11593

Manage and implement a public relations programme

6

10

11594

Demonstrate knowledge of public relations service provision

4

10

11595

Establish, develop, and manage an organisation's media relationships

6

10

11596

Establish, develop, and manage public relations with active interest groups

6

10

11597

Establish, develop, and manage sponsorship arrangements for public relations

6

10

11599

Formulate event management strategies and coordinate event management services for a public relations event

6

10

11601

Formulate, monitor and evaluate public relations issues management plans

6

6

11603

Demonstrate knowledge of communication theory for public relations programmes

4

3

11605

Demonstrate communication skills relevant to public relations activities and programmes

4

6

11607

Review and evaluate public relations programmes and services

6

8


Business > Business Operations and Development > Quality Management

ID

Title

Level

Credit

7459

Develop, manage, and evaluate improvements to products, services, and systems

6

10

7460

Develop, implement and review quality management system

7

10

8073

Establish, develop, and improve quality-focused aspects of supplier relationships

4

8

8074

Establish, develop, and improve quality-focused aspects of customer relationships

4

8

8076

Promote the participation of management and staff in quality initiatives

5

4

8077

Participate in a team to achieve specified quality improvement objectives

3

4


ID

Title

Level

Credit

8078

Lead a team to achieve specified quality improvement objectives

5

6

8081

Collect data for a specified purpose

3

8

8082

Analyse data and communicate information for a specified purpose

4

8

8084

Audit quality management systems for compliance with quality standards

6

14

8085

Demonstrate knowledge of quality and its management

3

4

8086

Demonstrate knowledge required for quality auditing

4

4

8087

Use core quality management tools

3

5

8088

Analyse quality costs

5

4

8089

Use statistical process control tools for the control and improvement of processes

4

6

8502

Develop initiatives for managing improvement and change processes

7

12

19025

Demonstrate and apply knowledge of quality assurance in a business operation

4

7

20849

Develop and implement a plan to gather, analyse and report on information for management of quality

5

10


Business > Marketing > Direct Marketing

ID

Title

Level

Credit

2941

Demonstrate and apply knowledge of direct marketing

5

10

11658

Develop a customer loyalty strategy for direct marketing

5

5

11660

Establish, manage, and maintain customer data for direct marketing

4

5

26387

Plan a direct mail campaign as part of a direct marketing strategy

4

4


Business > Marketing > Generic Marketing

ID

Title

Level

Credit

2925

Describe marketing options for enterprise activities

3

8

2926

Demonstrate knowledge of the principles of marketing

4

10

2927

Determine social, cultural and ethical responsibilities for marketing activities

5

7

2928

Establish quality standards and customer service strategies for marketing operations

6

7

2930

Develop and coordinate marketing strategies

6

10

2931

Plan a marketing campaign

5

8

2932

Manage marketing operations

6

10

2934

Determine market segmentation, targeting and positioning decisions

6

10

2935

Determine the marketing mix

5

10

2944

Produce and coordinate product strategies

5

8

2946

Discuss pricing strategies

5

8

2950

Produce and coordinate promotional strategies

5

8

6404

Develop marketing options for small business operations

4

5

6405

Determine advertising options for small business enterprises

4

5

19024

Apply marketing concepts within a small business

5

7


26388

Evaluate a marketing campaign

5

5

26389

Demonstrate knowledge of distribution channels

5

5

26390

Develop creative strategies and evaluate media options for an integrated marketing campaign

6

10


Business > Marketing > International Marketing

ID

Title

Level

Credit

26254

Identify and assess impacts on international marketing opportunities for a New Zealand product or service

5

10