Qualification Overview

Qualification Title New Zealand Certificate in Food and Beverage Service (Level 4) with strands in Restaurant Services, and Quick Service Restaurant Services
Qualification Type Certificate
Level 4
Credits 60
Subject Area
  • Food, Hospitality and Personal Services » Food and Hospitality » Food and Beverage Service
Strategic Purpose Statement
The purpose of this qualification is:
- To provide the food and beverage sector with staff competent to work as food servers with advanced skills in restaurants or shift supervisors in a quick-service restaurant.
- To provide a credential for those employed as food servers, that will enhance their employment opportunities across a range of establishments in the hospitality sector.
- To establish standards of professional practice for advanced food and beverage service that can provide customers with confidence in a range of hospitality environments.
The strands in this qualification allow graduates to specialise in an area of food and beverage service.
Graduates will be able to operate as food servers with advanced skills in restaurants or as shift supervisors in a quick-service restaurant.
Graduate profile
Graduates of this qualification will be able to:

- Monitor and maintain health and safety, food safety and security practices to ensure personal safety and minimise potential hazards when serving customers.
- Ensure delivery of customer service through monitoring and maintain interactions between colleagues, managers and customers.
- Apply, and ensure compliance with standard operating policies and procedures relevant to the performance of work roles in a hospitality establishment.

Graduates of the Restaurant Services strand will also be able to:
- Arrange and coordinate food and beverage service operations.
- Implement and ensure compliance with legislative requirements for a hospitality establishment.

Graduates of the Quick Service Restaurant Services strand will also be able to:
- Plan and coordinate production to meet customer and service requirements for quick service shifts.
Education pathways
This qualification may lead on to the New Zealand Certificate in Hospitality (Advanced) (Level 5) with strands in Accommodation, Catering Services, Food and Beverage Service, and Quick Service Restaurants Services [Ref: 2109].
Employment pathways
Graduates may be employed as food servers in a broad range of food and beverage service outlets or a shift supervisor in a Quick Service Restaurant.To find out more about employment opportunities click on the CareersNZ logo, then the provider who offers this qualification.
Entry Requirements
None.
Education Organisation 22 Organisations can assist in gaining this qualification
Developed By Ringa Hora Services Workforce Development Council
Quality Assured By New Zealand Qualifications Authority
Number 2105
Status Current
Created 2013-06-28 13:17:44.0
Next Review 2026-02-28 00:00:00.0
Content View full qualification details

Qualification Title

The qualification title names the overall focus of the qualification.

Click anywhere in this window to close it, or press [Esc]

Te Reo Maori Title

Listed under Te Reo Maori title with English equivalent.

Click anywhere in this window to close it, or press [Esc]

Matauranga Maori Qualification

A qualification quality assured and approved through the Te Hono o Te Kahurangi quality assurance approach.

Click anywhere in this window to close it, or press [Esc]

Qualification Type

There are different types of qualifications including certificate, diploma, degree and post-graduate certificates and diplomas. Qualification types relate to NZQF levels.

Click anywhere in this window to close it, or press [Esc]

Level

The NZQF has ten levels. Level one is least complex and is often entry-level, for example foundation certificates. Levels eight to ten are the most complex, and include post-graduate study.

Click anywhere in this window to close it, or press [Esc]

Credits

The credit value relates to the size of the qualification. One credit equates to ten hours of learning. One year's full-time study at a provider is usually 120 credits, but if you are studying part-time or in the work place the credit value may vary.

+Click anywhere in this window to close it, or press [Esc]

Subject Area

All qualifications are grouped into subject areas on the New Zealand Standard Classification of Education (NZSCED). The subject area is a keyword and can be used when searching for qualifications in an area of interest.

Click anywhere in this window to close it, or press [Esc]

Strategic Purpose Statement

Strategic purpose statement explains the reason why the qualification has been developed. It identifies the target learners and for what roles the qualification prepares them.

Click anywhere in this window to close it, or press [Esc]

Graduate profile

The Graduate profile explains the skills, knowledge and attributes a graduate will have attained on achieving the qualification. It describes what they can know and do and be.

Click anywhere in this window to close it, or press [Esc]

Education pathways

Education pathways include other qualifications you can enrol into after completing this qualification.

Click anywhere in this window to close it, or press [Esc]

Employment pathways

Employment pathways include the kinds of careers you can develop with this qualification.

Click anywhere in this window to close it, or press [Esc]

Next Review

This is the date the qualification will expire and be reviewed or discontinued.

Click anywhere in this window to close it, or press [Esc]

Last Date For Entry

The last date a learner can be enrolled in a programme leading to this qualification.

Click anywhere in this window to close it, or press [Esc]

Entry Requirements

The level of education or training you need to have achieved before an education organisation will consider enrolling you for it or arranging the training. Each organisation may also have entry requirements for the programmes they run.

Click anywhere in this window to close it, or press [Esc]

Education Organisation

This is the organisation that can help you achieve the qualification.

Click anywhere in this window to close it, or press [Esc]

Developed By

Qualifications are developed by education organisations. These include standard setting bodies, like industry training organisations, and tertiary providers, such as universities, polytechnics and private training establishments.

Click anywhere in this window to close it, or press [Esc]

Quality Assured By

All qualifications on the NZQF have been checked by the quality assurance bodies of NZQA, ITP Quality or NZVCC to ensure qualifications have meaningful outcomes.

Click anywhere in this window to close it, or press [Esc]

Number

All qualifications have a unique number.

Click anywhere in this window to close it, or press [Esc]

Status

The status shows if a qualification is current, expiring or discontinued. Only current qualifications have programmes at education organisations that are open to new enrolments.

Click anywhere in this window to close it, or press [Esc]

Created

This is the date the qualification was listed on the NZQF.

Click anywhere in this window to close it, or press [Esc]

Last Reviewed

Last date the qualification was formally reviewed.

Click anywhere in this window to close it, or press [Esc]

Content

Information on how a qualification is structured.

Click anywhere in this window to close it, or press [Esc]

Discontinued

This is the date the qualification was discontinued and no longer available.

Click anywhere in this window to close it, or press [Esc]