The monitoring process

Under Rules 12.1 and 12.2 of the NZQF Programme Approval and Accreditation Rules 2013, an institution is required to participate in monitoring to continue to maintain accreditation to provide an approved programme or part of an approved programme at levels 7-10.

NZQA will appoint a monitor who will produce an annual monitoring report following an on-site visit to the institution.

The monitor will use the degree monitoring report template (DOCX, 73KB) to prepare the report.

Appointment of monitors

NZQA will appoint monitors with expert knowledge of the discipline area of the programme and experience in academic processes.

Also, in the Mātauranga Māori context, monitors will be fluent in te reo Māori and tikanga Māori protocols and will understand the methodology of Te Hono o Te Kahurangi.

Monitors will:

  • have an independent and neutral perspective on the programme and the institution
  • be appointed by NZQA in consultation with the institution
  • have an NZQA contract for service which includes a conflict of interest and a confidentiality clause.

Regular rotation of monitors will ensure the effectiveness and impartiality of the monitoring process.

Role of NZQA representative

An NZQA representative may accompany the monitor for the first monitoring visit.

The role of the NZQA representative, if accompanying the monitor, is to:

  • inform the monitor of NZQA’s expectations and processes
  • provide neutral, experienced and, where applicable, culturally robust management of the monitoring visit
  • when necessary, provide a link between the approval and/or accreditation of the programme.

The involvement of the NZQA representative on future visits will be determined by NZQA following discussion with the monitor and the institution. An institution may request the ongoing participation of the NZQA representative.

Monitoring in conjunction with regulatory bodies

Where professional registration is a prerequisite for practising in a particular field or occupation, professional registration bodies will be involved in the content and quality of education being delivered.

Written formal agreements between registration bodies and NZQA detail the relevant processes and requirements, including shared responsibilities for the monitoring of programmes.

Monitoring of programmes delivered offshore

Programmes delivered offshore that lead to the award of New Zealand qualifications are subject to the same monitoring requirements as programmes delivered within New Zealand.

The monitoring process may be extended to meet the requirements of any relevant overseas accreditation body.

Also, where programmes are delivered in conjunction with an overseas institution, the monitoring process must include a formal evaluation of the effectiveness of the collaborative arrangement.

Collaborative delivery

If a programme is being delivered collaboratively, the monitor will need to examine this arrangement and may need to visit other associated sites.

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