Student Privacy Statement

The National Student Number (NSN)

The National Student Number (NSN) is a unique number given to every student by the Ministry of Education.

The use of the NSN is governed by the Education and Training Act 2020 (see sections 649, 661 and clause 71 of Schedule 1). Authorised users are allowed to use NSNs for specific purposes, in order to facilitate the accurate use and transfer, by authorised users, of information relating to individual students.

Your NSN is assigned to you by the Secretary for Education.

You may use or disclose your NSN for any purpose. Authorised users are restricted in their use or disclosure as described below. 

What you can access after you create your account with your NSN

Creating an account with your NSN means you are able to set up your login details (user name / email address and password) so you can access the following information through the NZQA learner extranet:

  • your record of achievement – consisting of the standards their credit value and level based on the New Zealand Qualifications Framework (NZQF) levels, course endorsements, vocational pathway awards, achievement in any scholarship subjects, university entrance awards, micro-credentials, and NZQF qualifications you have been awarded by NZQA, secondary schools and tertiary education organisations
  • your completed online examinations
  • where relevant, any Tertiary Fees Free [link] eligibility and associated information. You are also able to check your eligibility for free tertiary fees by entering your NSN through the fees-free website
  • your personal details, contact details, and login details. You are able to update your contact details and login details. For updates of your personal details you will need to email, fax or post a copy to NZQA of your official verification of the change in details such as birth certificate, passport etc.

By creating an account with your NSN you are also able to:

  • access the NCEA Progress Calculator (except during the NCEA and New Zealand Scholarship examination period)
  • order copies of your record of achievement, awards, and other documents issued by NZQA
  • view your previous orders for these documents.

All standards and qualifications awarded to you by NZQA, or by New Zealand secondary schools or tertiary education organisations throughout your life are recorded against your NSN and are a permanent record.

You may ask for corrections

You may contact NZQA to request correction of information on your student record. Please contact the Data Management & Learner Records team.

NZQA’s role

NZQA uses NSNs:

  • as part of verifying your identity when you order copies of your record of achievement, awards, or other documents issued by NZQA
  • where you are enrolled in a school, to manage your entry to any assessed standards or to scholarship subjects and your results, including issuing you with a card with your NSN on it for entry to external examinations
  • to manage the information that is placed on your record of achievement
  • for the purposes of being an authorised user under Schedule 24 of the Education and Training Act 2020
  • to award, on your record of achievement and in a document you may request, any NCEA qualifications for which you have qualified.

NZQA may also use and disclose the information on your record of achievement for the purposes for which it has been provided, or with your permission. Unless you have specifically requested that your results are not made available to tertiary institutions, specific purposes for disclosure are:

  • NZQA releases all Level 2, Level 3 and University Entrance results to all New Zealand universities and some polytechnics to help them process pre-enrolments
  • for NZ students who apply to an Australian State Tertiary Admission Centre for the purposes of enrolment in an Australian university, NZQA’s background system automatically generates an Australian Tertiary Admissions Rank (ATAR), which the Admission Centre may access.

Secondary schools and tertiary education organisations are required to report your assessment results for standards to the system on which your record of achievement sits to ensure records of your achievement are maintained on your record of achievement. These results are submitted by them online via a secure school or tertiary login. NZQA does not quality assure the accuracy of these results prior to their upload so cannot take any responsibility for their accuracy on upload. However, if it comes to NZQA’s attention that wrong results have been uploaded, NZQA will take steps to correct the results.

Qualification achievement is not directly reported to the system on which your record of achievement sits by secondary schools and tertiary education organisations. Except for NCEA qualifications which are awarded by NZQA on your record of achievement and in a document you may request, other qualification achievement is added to your record of achievement by either NZQA or tertiary education organisations based on Single Data Return (SDR) completions data collected by the Ministry of Education and the Tertiary Education Commission. These qualification achievements generally get recorded in the year following the achievement.

For further general information about how the NZQA collects, holds, uses, discloses and protects your personal information, please refer to the Privacy statement on the NZQA website.

What about other users of NSNs?

Authorised users of NSNs under Schedule 24 of the Education and Training Act 2020 other than NZQA include education providers (early childhood services, schools and tertiary education organisations), the Ministry of Education, the Tertiary Education Commission, and any other agency or body declared by education regulations to be an authorised user. Schedule 24 allows an authorised user to use NSNs for the following purposes:

  • monitor and ensure student enrolment and attendance
  • encourage attendance at early childhood services
  • ensure education providers and students receive appropriate resourcing:
  • statistical purposes
  • research purposes
  • ensure that students’ educational records are accurately maintained
  • establish and maintain student identities to support students’ participation in online learning.

In a practical sense this may mean any of the following uses:

  • enrolment — schools include NSNs in ENROL, the school student enrolment register, and in their student management system. The NSN is a data element within the student management system record for each student. The NSN is mandatory in the .moe file for each roll return
  • e-asTTle is an online assessment tool for school students
  • single data return — tertiary education organisations include NSNs in their data return to the Ministry for statistical and funding purposes
  • school roll returns
  • viewing a student’s record of achievement 
  • checking students’ eligibility for fees-free tertiary education.

It is an offence for an authorised user to use an NSN for other purposes. The offence carries a fine of up to $15,000 on conviction.

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