Christchurch terrorist attack: Support for students and providers

18 Mar 2019

NZQA’s thoughts are with everyone affected by Friday’s terrorist attack in Christchurch. We are working to provide whatever support we can to students and their families impacted by the tragedy.

The Ministry of Education and education organisations are focused on ensuring all students affected have the support they need. Information about support available can be found here.

All international students in New Zealand are supported by the code of practice for pastoral care so they are well informed, safe and properly cared for.  Information on that support can be found here.

New Zealand’s national threat level has for the first time been lifted to high which triggers actions to help keep people safe, such as increased aviation and boarder security. This includes additional security screening at Christchurch Airport.

Overseas family members who may be concerned about a student’s safety should go to where you can register an individual’s details and see if family members are safe. Visitors to New Zealand can also self-register themselves so family and friends know they are safe.

People considering travel to New Zealand are advised to seek advice from their own government. Currently, we are not aware of any countries advising against travel to New Zealand.

You can access updates from the New Zealand Government at

Police information is available at

If you, or someone you know, is feeling distressed in the wake of these events, you can call or text 1737 to speak to someone. Police have set up a phone number for members of the public with serious concerns about the safety and well-being of individuals or to report a missing person. The number is: +64 3 353 4532

All media enquiries should be directed to New Zealand Police

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