Our work by the numbers

NZQA is a busy organisation, with responsibility for a diverse range of functions affecting large numbers of customers.


1.3 million exam booklets produced, including 18,000 in a digital format
140,000 paper-based student entries for National Certificate of Educational Achievement (NCEA) exams, including 8,000 digital entries
7,500 entries for NZ Scholarship
173,000 NZQA website visitors on the day of NCEA exam results release with 86,000 users viewing their personal records
11,000 calls in the 48 hours following NCEA exam results release
470 teachers involved in exam development
412 exam centres
5,600 exam centre staff
1,540 markers


9.4 million tertiary education organisation (TEO) credits added to learner records
85,000 qualification certificates issued to learners
53,000 students awarded NCEA Level 1, 49,500 students awarded Level 2, 33,000 awarded Level 3
24,000 students awarded University Entrance
15,000 applications processed for international qualifications recognition
43 countries with NZQA qualifications recognition arrangements
130 qualifications developed by NZQA

Quality Assurance

95,000 samples of student work moderated
70 best-practice workshops delivered to 1600 teachers
155 MNAs (managing national assessment) reviews completed to check secondary school assessment practice
68 tertiary programmes assessed for Māori cultural capability
Numerous student advisory groups covering online assessment; science, technology, engineering and maths (STEM) subjects; Māori and Pasifika etc
450 tertiary education organisations (TEOs) quality assessed, including private educators, technical institutes, polytechnics, industry training organisations and wānanga
147 Mātauranga Māori tertiary programmes approved
1560 programmes or qualifications approved
240 risk complaint enquiries managed
55 risk investigations closed
40 statutory interventions imposed
300 TEOs monitored for national external moderation of NZQA standards
40 programmes monitored involving moderation of 1200 learner samples
130 external evaluation review (EER) site visits conducted


190,000 phone queries and 60,000 emails from students and the public
17 million visits to the public website, with 2.8 million of those in November
4.6 million visits to the secure website, with 715,000 of those in January
6 free trade agreements include NZQA responsibilities

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