December 2019
- 13 Dec 2019

Student welfare

Developing a code of practice for domestic students

The Ministry of Education is developing a Code of Practice for tertiary education providers with domestic students.

The Government is currently considering the Education (Pastoral Care) Amendment Bill, which will allow for a Code of Practice for the pastoral care of domestic tertiary students to be issued. An interim code is expected to be in place from 1 January 2020. This will set out general pastoral care responsibilities and requirements for student accommodation.

We expect to be the Code Administrator for tertiary education providers, as with the Education (Pastoral Care of International Students) Code of Practice. We will work with tertiary education providers to ensure they understand their obligations, then support them to meet the new requirements. This work will include developing and providing guidelines and running workshops.

In 2020, the Ministry of Education will develop the ongoing Code of Practice, inviting the sector to contribute.

International student safety

Keeping your international students safe on the roads

With the holidays coming up, we encourage you to discuss road safety with your international students. Make sure they are aware of the increased risks over the holiday period, and how to keep themselves safe on the road.

Useful information links include: Driving in New Zealand and New Zealand Road Code Online.

While not compulsory, we highly recommend that students have at least third-party vehicle insurance if they drive a vehicle.

Keeping your international students safe in the water

Summer is on the way. No doubt your international students will be heading out to discover and enjoy New Zealand’s beaches, lakes and rivers.

To keep your students safe in and around the water, we encourage you to discuss water safety with your students.

There’s more than one way to raise awareness about staying safe in the water. If you need any tips or resources for your students, be sure to visit Water Safety New Zealand.

Insurance for international students – check your obligations

In recent EERs, we found that some international students did not have appropriate insurance cover under the Education (Pastoral Care of International Students) Code of Practice 2016 (the Code).

The Code requires all signatory education providers to ensure ‘as far as practicable’ that international students have ‘appropriate insurance’. This applies if they are enrolled with you for educational instruction of two weeks or longer.

This obligation is the same regardless of the type of visa the international student has.

Clause 16D of the Code sets out the minimum requirements for insurance cover. The Code does not specify processes that you must follow to comply with 16D. Each signatory needs to confirm its own processes.

NZQA has outlined its expectations for the processes that it considers ‘practicable’ so each signatory can make sure they comply with the Code. See the revised Code guidelines under Outcome 3 (PDF, 196KB), on the NZQA website for more details.

Regulatory changes

International student requirement waived for short courses

The definition of ‘domestic student’ has been widened to include international students taking work-related short courses.

The new category has been gazetted as the Domestic Students (Tertiary Education) Notice 2019. It means that a learner enrolling in a training course that meets clause 2(h) of the notice will not be considered an international student:

‘2(h) A person who is enrolled at a tertiary education provider in a short-term work-related training course that:

  • receives no funding from the Tertiary Education Commission under section 159L of the Education Act; and
  • is for a period of 10 days or less; and
  • is required by their employer for the particular work being undertaken.’

Providers that only deliver short-term, work-related training meeting clause 2(h) will not have to be signatories to the Education (Pastoral Care of International Students) Code of Practice 2016. They can either keep their signatory status or can contact NZQA at Code.enquiries@nzqa.govt.nz and ask for their signatory status to be removed.

The new category comes into force on 1 January 2020.

Degree monitoring and applications

Prepare for degree monitoring in 2020

If you have an approved degree programme, it must be monitored annually. This ensures you are delivering it as approved and that it continues to meet all relevant criteria in the Programme Approval and Accreditation Rules 2018.

We will work with you to appoint and contract a monitor with expert knowledge of the discipline area of the programme and experience in academic processes.

  • For the first degree monitoring visit, the programme monitors will be accompanied by an NZQA evaluator. Where possible, please schedule monitoring events which require NZQA attendance in the first seven months of the year to facilitate our planning.
  • We aim to establish the dates of monitoring visits with you at least two months before the site visit. This allows the monitor enough time to prepare.

Degree programmes with self-monitoring

If NZQA has set your degree programme to self-monitoring, please ensure you complete this in time for the monitoring report to be included in the programme’s APER.

You will need to submit an APER to us for each approved degree programme before 30 June each year.

For more guidance, please see the Guideline for monitoring programmes leading to diplomas, degrees and related qualifications at levels 7 to 10 (PDF, 339KB).

Submitting degree applications to NZQA for delivery in 2021

To help your planning and processes for internal quality assurance, we are letting you know the cut-off date for submitting applications for degrees you want to deliver in 2021.

You can submit degree applications at any time. However, if you want any of the following ready for Semester One of 2021, please submit the application before 31 July 2020:

  • Degree approval and/or accreditation
  • Type 2 changes to degree programmes.

We would appreciate three months notice before you send the application in.


Quality Assurance Māori workshops in 2020

Quality Assurance Māori held two workshops in December on compliance requirements and the provider experience of compliance.  

Further workshops are planned for 2020. For more information and to register for a place, email tehono@nzqa.govt.nz.

Assuring consistency workshops in 2020

Registration for the assuring consistency workshops for 2020 is now available through the Events page on the NZQA website. There will be a workshop each month from February to November 2020.

The workshops will focus on how you can provide evidence that graduates match the graduate outcomes at the appropriate threshold. There are limited spaces, so be sure to book early.

What if I no longer deliver programmes?

Even if you no longer deliver a programme leading to the qualification, if you reported graduates within the specified reporting timeframe you still need to attend or take part in a consistency workshop.

Start the groundwork now by following up graduate destinations and gathering evidence from stakeholders that graduates meet the graduate profile outcomes for the qualification.

Using Zoom to attend a consistency meeting

In some cases, you may be able to use Zoom video calling to attend an assuring consistency meeting. We determine this on an individual basis and limit it to two Zoom attendees per meeting.

If you do attend using Zoom, please make sure you are confident with projecting your evidence to the group using the technology and that your internet connection is suitable. If necessary, have someone with IT know-how at your end to help with any technical issues.

QAD on the web

Updated EER guide in the new year

We will be publishing an updated guide to the external evaluation and review (EER) process in the new year.

The guide describes the building blocks of EER and distills best practice from 10 years’ experience of EER – what works well and where there are further opportunities for improvement.

For any comments or queries, contact Paul Stone, Manager, Evaluation at 04 463 3342, paul.stone@nzqa.govt.nz.

NZQA processes

Reform of Vocational Education means changes for NZQA rules

We need to update our rules to reflect the policy changes from the Reform of Vocational Education (RoVE). We are starting work on this soon.

We expect to consult with the sector on the proposed changes from April to June 2020.

Permanent delivery sites – what to apply for

If you are a category 1 or 2 TEO intending to deliver a programme at level 1-6 or a level 7 diploma, please complete the Permanent Delivery Site Approval Form (DOCX, 181KB).

If you are a category 1 or 2 TEO intending to deliver a degree (levels 7 to 10) at a new delivery site, please submit a Type 2 change application to NZQA for that degree programme.

Our website has information about approving delivery sites: see Approval of delivery sites.

If you have any questions about programme applications, contact Approvals and Accreditation.

Keeping your registration status current

Private training establishments (PTEs) must deliver at least one approved programme or training scheme within a 12-month period to avoid their registration lapsing.

If you anticipate not providing a programme or training scheme for 12 months or more, you can apply for an extension of time to stop your registration lapsing.

Apply for this extension before the 12 months of non-usage ends by emailing qaadmin@nzqa.govt.nz.

For more information about PTE registration see:

Awarding New Zealand qualifications and micro-credentials

Tertiary education organisations (TEOs) can award and issue New Zealand qualifications listed on the New Zealand Qualifications Framework (NZQF), and micro-credentials. This applies only to providers that have accreditation to deliver a programme towards a qualification at levels 1-6 on the NZQF.

The certificate must be signed by the chief executive or another senior staff member with the authority to confer the award on behalf of the TEO. Include the role/job title of the signer.

Note that our staff cannot sign the certificates.

See TEO issue of New Zealand qualification documents for further information.

Printing New Zealand qualification certificates

We encourage TEOs to award and issue New Zealand qualifications listed at levels 1-6 on the NZQF.

When you are designing New Zealand certificates and diplomas, refer to the guidance at: TEO issue of New Zealand qualification documents.

Coming up this quarter

Send NZQA your…


By when?

Annual statutory declaration

Different forms for PTEs and TEIs

TEOs with a financial year-end of 30 September 2019

29 February 2020

Independent Assurance Practitioner's Review Report or
Auditor's Report

PTEs with a financial year-end of 30 September 2019

29 February 2020

Quarterly student fee protection attestation  – quarter ending 28 February 2020

TEOs not exempt:
- static trusts
- bank bond trusts
Not required for standard trusts

To trustee by 6 March 2020
To NZQA by 13 March 2020

Fit and Proper Person and Conflict of Interest declarations

Submit a new or amended declaration:
- before any new governing member starts
- if an existing governing member has a new or changed conflict of interest
- if an existing governing member has a change in their fit and proper person status

See Section 232 of the Education Act 1989 for the definition of governing member

PTEs only:
- applying for registration
- registered PTEs

As needed

Forwarding information and queries

Forward the above documents and any queries to: qaadmin@nzqa.govt.nz.

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