We are undertaking some important system updates between 8am and 5pm on Saturday 16 February Published at 4.24pm on 15 February

Access to secure sections of the website will be unavailable during this time, including the learner and provider login.

We have scheduled this outage during the weekend to minimise the impact to our clients.

We apologise for any inconvenience.

Statement of Intent 2016/17 - 2019/20

Board Foreword

SOI 2016-20 Coverpage
Download the

full document (PDF, 833KB)

‘Qualify for the Future World: Kia noho takatu ki tō āmua ao’, captures our vision for learners and for New Zealand. To achieve our vision we need to understand and continue to respond to changing contexts. We want learners and New Zealand to be successful within rapidly changing global and digital contexts. Qualifications provide a pathway to a world of opportunities for learners both within New Zealand and overseas. A qualified workforce that meets employers’ needs is essential for growing New Zealand’s economy.

We are moving towards an increasingly global workplace, connected by technology and driven by the need for new skills, as well as knowledge.

Education within a global digitally connected world

A well-educated workforce is critical to New Zealand remaining competitive in a borderless and global marketplace. Our education system needs to equip New Zealanders with a range of competencies that enable them to contribute locally and compete globally.

We know that New Zealand’s economy will increasingly be dependent on entrepreneurship and innovation. We also know that employers are looking for lifelong learners who have critical thinking and problem solving skills, and character qualities such as adaptability, resilience and cultural skills.

Teaching and learning are changing, supported by new technologies, to meet these demands. New technologies provide the education system with the opportunity to deliver personalised education that better meets a learner’s needs. NZQA is seeking to be at the forefront of this change through its digital assessment work, and through its work in the quality assurance of the non-university tertiary education sector.

Ensuring our services meet changing needs

We are focussed on making sure that the services NZQA provides continue to be relevant and responsive in an increasingly global, digital world. We are focussed on continuously improving our services to meet the changing expectations of learners, employers and parents. We want to provide the best possible standard of service to our customers, by making sure all our services are responsive to changing needs, and easy to access and use.

In order to meet these customer needs we are ensuring that New Zealand qualifications remain trusted and recognised, transferable and portable in a borderless world.

As we are making these changes, we are also looking out towards other markets and countries so that New Zealand’s reputation is enhanced through the international relevance and acceptance of New Zealand’s qualifications.

Delivering excellent services to our priority customers

Delivering excellent services for Māori and Pasifika learners and whānau is central to NZQA’s success. It is critical that Māori and Pasifika customer voices and participation are part of our ongoing service design. At the same time, we will ensure that our products and services make an effective contribution to accelerating Māori and Pasifika educational achievement.

We will also continue to improve access to the Special Assessment Conditions (SAC) support system and help increased numbers of lower decile schools to apply for this funding. Equitable access to examinations contributes to lifting achievement and credibility of the qualifications system.

Supporting educational system success

The work we do now, and will do in the future, contributes to student achievement and education system objectives that are broader than our own work, including the:

Education system agencies work together to raise student achievement and ensure New Zealand’s education system remains robust and credible, locally and internationally. Following a shared vision and planning process between seven education agencies and the State Services Commission, we have committed to jointly address the key areas where we see the most need for, and the most potential impact of, a collaborative approach.

Our work in enhancing the quality of assessment practices for NCEA contributes to the Better Public Services (BPS) target of 85 per cent of 18 year-olds achieving NCEA Level 2 or an equivalent qualification (on the qualifications framework) in 2017.

NZQA contributes to the BPS target of 60 per cent of 25 to 34 year-olds having a qualification at Level 4 or above in 2018, by ensuring qualifications meet the needs of learners, employers and iwi, and supporting the delivery of high-quality non-university tertiary education.

New models of delivery are emerging in the tertiary education sector due to trends in technology, internationalisation, population and demand for new skills. The Productivity Commission, tasked by the Government, recently commenced work looking at models for tertiary education. NZQA, along with other education agencies, will provide insights and data to support their work.

Similarly, greater use of data about graduate students’ employment outcomes and earning potential is shaping different learning pathways. NZQA is well placed to consider how such data will form part of New Zealand’s qualification system.

Looking to the future

The NZQA Board is pleased with the quality of services that NZQA delivers every day and its Future State work will ensure NZQA services continue to meet customer expectations.

This document has been prepared in accordance with the requirement of Section 141 of the Crown Entities Act.

Sue Suckling Neil Quigley
Board Chair Board member
Skip to main page content Accessibility page with list of access keys Home Page Site Map Contact Us newzealand.govt.nz