Want a quick way to see if a device meets the specifications for a digital exam? Use our Digital exams device check

Whether students bring their own or the school is providing them, the device students use needs to be compatible with the digital exam platform. The device is connected to the internet through the school’s Wi-Fi network, or a cabled connection.

Schools should make sure all devices have been checked and any updates made before the exam period. Students should also have a chance to familiarise themselves with the devices they will be using prior to the exam.

Most desktop and laptop (including Chromebook) computers are compatible with the digital exam platform. Netbooks may support the digital exam platform but are not recommended as they have very small screens and slow processors.

IPads and touch screen portable devices can only be used if they have physically attached keyboards. Students using on-screen keyboards will be locked out of the exam by the security mechanisms in the software.


  • Laptop or desktop computer
  • Fully charged with minimum three hours of battery power or access to power source
  • Power banks can be used in the exam room. Students’ power banks must be stored in their sealed emergency evacuation pack under their desk and if they want to use it, students must ask the supervisor to retrieve it and plug it in. Supervisors must record the power bank usage. Power banks with wireless capability and/or memory/storage capacity will not be allowed. If students bring these devices into the exam room it will constitute a breach of exam rules.

Operating system

  • Use one of the following:
  • Microsoft Windows 7, 8.1, 10+
  • Apple Mac OS 10.13+
  • Chrome OS


  • The exam software cannot be accessed from an outdated or unsupported browser.  Install one of the following browsers:
      • Google Chrome, version 54+
      • Firefox, version 49+
      • Safari (Mac), version 10+

  • Notifications, screensavers and automatic updates must be disabled
  • Screen resolution is set to minimum 1366 x 768 pixels
  • Access to printing is not required

More information

Click on the link to take you to more information on completing each task depending on the operating system or browser.

How do I check which version of the operating system my computer is using?


OS Microsoft Windows

Apple Mac 

How do I disable notifications, screensavers and automatic updates?

Chrome OS

Microsoft Windows 

Apple Mac 

How do I check which browser version I have installed?

Google Chrome


Safari (Mac) 

How do I update my browser?

Google Chrome


Safari (Mac)


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