Business Studies - annotated exemplar level 1 AS90841

Investigate aspects of human resource processes in a business (1.5)

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This annotated exemplar is intended for teacher use only. The student work shown does not always represent a complete sample of what is required. Selected extracts are used, focused on the grade boundaries, in order to assist assessors to make judgements at the national standard.

Low Excellence

Commentary
Student work extract

Student 1 (PDF, 112KB)

For Excellence, the student needs to comprehensively investigate aspects of human resource processes in a business.

This typically involves:

  • collecting detailed relevant information from a range of sources about the aspects of human resource processes
  • providing a comprehensive interpretation and explanation of the information
  • integrating relevant business knowledge
  • integrating a Maori business concept where relevant.

The student has investigated the human resource processes in XYZ Limited.

Detailed relevant information about how and why XYZ conducts the eight human resource processes has been collected. The original job application from Seek has been located (1), and the student researched work eligibility from a government website (2), thus using a range of sources.

Comprehensive interpretations have been provided. This student has justified why personality testing is not used (3) and why Carole was the preferred candidate (4).

Relevant business knowledge has been integrated by linking the job description and person specification to the short-listing process (5).

For a more secure Excellence, the student could strengthen links between the nature of the firm and specific processes. For example, the student could have discussed how the new employee’s fluency in Te Reo is beneficial to the new training project.

High Merit

Commentary
Student work extract

Student 2 (PDF, 86KB)

For Merit, the student needs to investigate in detail aspects of human resource processes in a business.

This typically involves:

  • collecting detailed relevant information about the aspects of human resource processes
  • providing a detailed interpretation and explanation of the information
  • including relevant business knowledge
  • including a Maori business concept where relevant.

The student has investigated in detail the human resource processes in XYZ Limited.

Detailed information about all eight human resource processes has been collected.

The student has provided justifications for why elements of the recruitment process are undertaken. There is an in-depth interpretation of why websites rather than newspapers are used to advertise positions at XYZ (1). A clear reason why Carole had to accept the offer of employment in writing and within a timeframe was provided (2).

Business language has been included throughout the response.

To reach Excellence, the student could strengthen justifications. For example, a fully comprehensive investigation could explain the benefit of having Carole work alongside Mei in her first week (3) despite the extra salary expense. The student also needs to introduce information from a source other than the interview with the owner of XYZ.

Low Merit

Commentary
Student work extract

Student 3 (PDF, 83KB)

For Merit, the student needs to investigate in detail aspects of human resource processes in a business.

This typically involves:

  • collecting detailed relevant information about the aspects of human resource processes
  • providing a detailed interpretation and explanation of the information
  • including relevant business knowledge
  • including a Maori business concept where relevant.

The student has investigated in some detail the human resource processes in XYZ Limited.

Detailed information has been collected about the eight human resource processes used at XYZ.

Two justifications for using certain human resource practices have been provided. The student has explained why an experienced person rather than a school leaver needed to be appointed to the administrator position (1), and explained why it is better to receive a referee’s comments over the phone rather than in writing (2).

For a more secure Merit, the student could have provided more detailed explanations. For example, in the context of XYZ’s business goals, why was fluency in Te Reo a key factor in Carole’s success (3)?

High Achieved

Commentary
Student work extract

Student 4 (PDF, 76KB)

For Achieved, the student needs to investigate aspects of human resource processes in a business.

This typically involves:

  • collecting relevant information about the aspects of human resource processes
  • providing an interpretation and explanation of the information
  • stating relevant business knowledge
  • stating a Maori business concept where relevant.

The student has investigated the human resource processes in Miracle Auto Repairs (MAR).

This student has collected information about how all eight human resource processes are conducted in MAR.

Explanations have been given for why job descriptions are useful (1), and why the local high school is contacted when there are positions suitable for school leavers (2).

Business knowledge has been stated throughout the response.

To reach Merit, the student could justify why MAR uses the processes they use, rather than alternatives. For example, why does Andrew want to know if the candidate got on with other workers during the brief work trial (3)? Similarly, what is the link between having a clean driving licence and driving customers’ cars (4)?

Low Achieved

Commentary
Student work extract

Student 5 (PDF, 76KB)

For Achieved, the student needs to investigate aspects of human resource processes in a business.

This typically involves:

  • collecting relevant information about the aspects of human resource processes
  • providing an interpretation and explanation of the information
  • stating relevant business knowledge
  • stating a Maori business concept where relevant

The student has investigated the human resource processes in Miracle Auto Repairs (MAR).

Information has been collected about all eight human resource processes at MAR. An explanation for using job descriptions has been given (1) and the student has explained the purpose of work-trialling shortlisted candidates in the workshop (2).

Business knowledge has been stated throughout the response.

For a more secure Achieved, the student could provide more explanations. For example, why does Andrew require labourers to have good conversation skills (3) and why is it important that the offer and acceptance are in writing (4)?

High Not Achieved

Commentary
Student work extract

Student 6 (PDF, 73KB)

For Achieved, the student needs to investigate aspects of human resource processes in a business.

This typically involves:

  • collecting relevant information about the aspects of human resource processes
  • providing an interpretation and explanation of the information
  • stating relevant business knowledge
  • stating a Maori business concept where relevant.

The student has investigated the human resource processes in Miracle Auto Repairs (MAR).

This student has collected relevant information about seven of the eight human resource processes in MAR. An explanation has been given for why the firm contacts all unsuccessful applications (1). Other human resource processes have been described or stated.

Business knowledge has been stated throughout the response.

To reach Achieved, this student could complete the investigation by replacing the generic description of induction with an explanation of what MAR’s induction process actually involves (2). The student could also lift descriptions and statements to reasoned explanations.

 
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