FIELD HUMANITIES
Review of Interpersonal Communications unit standards 9674-9676
|
Subfield |
Domain |
Id |
|
Communication Skills |
Interpersonal Communications |
9674-9676 |
The National Qualifications Services (NQS) of NZQA has completed the review of the unit standards listed above.
Planned review date December 2011
Summary of review and consultation process
The review of these unit standards was conducted as part of the wider Communication Skills review, which was announced widely to all stakeholder organisations, and included an invitation to take part in the review:
· a representative review advisory group was established to oversee the review
· panels were convened to conduct the review of specific unit standards
· extensive consultation was undertaken with all stakeholders at several stages of the review, including to validate the changes suggested by the panels
· ITOs whose qualifications are impacted by these changes were specifically consulted
· the results of the review are supported by consultation feedback and were endorsed by the review advisory group.
The review of these unit standards was separated from the rest of the wider review to take account of the review of First Line Management unit standards 17497 and 17498.
Main changes resulting from the review
The following major changes were made:
· the focus of the unit standards has been broadened from facilitation to leadership, including a requirement that the group/team objective(s) actually be achieved
· instead of three unit standards focusing on different group/team tasks, there are now two unit standards focusing explicitly on two levels of group/team leadership
· special notes and ranges have been amended as appropriate to clarify contexts and conditions for assessment, and to clarify specific terms and concepts
· titles, level, elements, performance criteria, and ranges have been amended to more accurately and clearly reflect intended content
· credits have been adjusted to reflect more accurately the time requirements in light of actual experience and/or to reflect amendments made in this review
· unit standards 9674-9676 have been replaced by unit standards 21335 and 21336.
Please note: unit standards 21335 and 21336 are also replacements for First Line Management unit standards 17497 and 17498. See the First Line Management Review Report for December 2006.
Unit standards categorised as category C expire at the end of December 2008.
Impact on existing provider accreditations
|
Current Accreditation for |
Accreditation extended to | ||||
|
Nature of accreditation |
Id |
Level |
Nature of accreditation |
Id |
Level |
|
Standards |
9674 |
5 |
Standards |
21335 |
4 |
|
9675 |
5 |
21336 |
5 | ||
|
9676 |
5 |
|
| ||
Impact on Accreditation and Moderation Action Plan (AMAP)
None.
Impact on NQS Core Skills assessment support material
None.
Impact on existing qualifications
The table of affected qualifications follows the ‘summary of main changes' section in this report.
Summary of main changes
All changes are in bold.
Key to review category |
| |
A |
Dates changed, but no other changes are made - the replacement standard carries the same Id and a new version number | |
|
B |
Changes made, but the overall outcome remains the same - the replacement standard carries the same Id and a new version number | |
|
C |
Major changes that necessitate the registration of a replacement standard with a new Id | |
|
D |
Standard will expire and not be replaced | |
Subfield Communication Skills
Domain Interpersonal Communications
|
Id |
Title |
Level |
Credit |
Review Category |
|
9674
9675 9676 |
Facilitate a group and/or team to gather ideas and information Facilitate a group and/or team to recommend solutions to problems |
5
5 5 |
4
4 4 |
C
C C |
|
21335 |
Lead a group/team to achieve an objective(s) |
4 |
5 |
|
|
21336 |
Lead a group/team to achieve an objective(s) with some complexity |
5 |
5 |
|
The following NZQA qualifications are affected by the outcome of this review and:
· National Certificate in First Line Management (Level 4) is currently under review (2006)
· it is planned that the qualifications in marketing will be revised/reviewed in 2007.
|
Qualification title |
Standard in the qualification |
|
National Certificate in Marketing [Ref: 0345] |
9674 |
|
National Diploma in Marketing with strands in General Marketing, Direct Marketing, International Marketing, Marketing Research, Sales Organisation and Management, Advertising, and Public Relations [Ref: 0424] |
9674 |
|
National Certificate in First Line Management (Level 4) [Ref: 0649] |
9674, 9675, 9676 |
The following qualifications are also affected by the outcome of this review. The standard setting bodies (SSBs) have been advised that they require revision.
|
Qualification title |
Standard in the qualification |
SSB Name |
|
National Certificate in Fixed Fire Protection Systems (Level 5) [Ref: 0865] |
9674, 9675, 9676 |
Competenz |
|
National Diploma in Fire Detection and Alarm Systems (Level 5) [Ref: 0866] |
9674, 9675, 9676 | |
|
National Diploma in Fire Protection Systems Technology (Certification of Fire Safety Systems) (Level 5) [Ref: 0867] |
9674, 9675, 9676 | |
|
National Certificate in Electricity Supply (Front Line Manager) (Level 4) [Ref: 0856] |
9674 |
Electricity Supply Industry Training Organisation |
|
National Certificate in Contact Centre Management (Team Leader) (Level 4) [Ref: 0739] |
9674 |
ElectroTechnology Industry Training Organisation |
|
National Certificate in Offender Management (Level 5) [Ref: 0975] |
9676 | |
|
National Certificate in Extractive Industries (Introductory Skills) with strands in Surface Extraction, and Underground Extraction [Ref: 0247] |
9674 |
NZ Extractive Industries Training Organisation |
|
National Certificate in Extractive Industries (Operations) with strands in Surface Extraction, and Underground Extraction [Ref: 0248] |
9674 | |
|
National Certificate in Extractive Industries (Supervision) with strands in Surface Extraction, and Underground Extraction [Ref: 0249] |
9674, 9675, 9676 | |
|
National Certificate in Extractive Industries (Mineral Processing - Lime Mill Processing) [Ref: 0474] |
9674 | |
|
National Certificate in Forestry (Operations Management) [Ref: 0834] |
9675 |
Forestry Industries Training (FITEC) |
|
National Diploma in Compliance and Regulatory Control with strands in Building Inspection, and Plumbing and Drainlaying Inspection and with an optional strand in Specialist Inspection [Ref: 0421] |
9676 |
Local Government Industry Training Organisation |
|
National Certificate in Compliance and Regulatory Control (Vertebrate Pest Management) (Level 4) [Ref: 0531] |
9676 | |
|
National Certificate in Compliance and Regulatory Control (Local Government Committee Management) [Ref: 0959] |
9674 | |
|
National Certificate in Furniture (Retail and Wholesale) (Level 4) [Ref: 0438] |
9676 |
NZ Furniture Industry Training Organisation |
|
National Certificate in Motor Industry (Automotive Technical Supervision) [Ref: 0677] |
9676 |
NZ Motor Industry Training Organisation |
|
National Certificate in Meat Processing (Level 4) with strands in Supervisory Management, and Risk Management [Ref: 0692] |
9675, 9676 |
New Zealand Industry Training Organisation |
|
National Certificate in Dairy Manufacturing (Process Skills) (Level 4) with optional strands in Product Safety, and People Skills [Ref: 1044] |
9674 | |
|
National Certificate in Plastics Processing Technology (Level 4) with strands in Injection Moulding, Extrusion, Blow Moulding, Thermoforming, Blown Film Extrusion, Injection Stretch Blow Moulding Single Stage, Injection Stretch Blow Moulding Two Stage, and Rotational Moulding [Ref: 0396] |
9676 |
Plastics and Materials Processing Industry Training Organisation |
|
National Certificate in Supervision of Youth Development Programmes (Conservation Corps and Youth Service Corps) [Ref: 0907] |
9676 |
Public Sector Training Organisation |
|
National Certificate in Public Sector Services (Leadership Development - Middle Management) (Level 5) [Ref: 1019] |
9676 | |
|
National Certificate in Public Sector Services (Field/Community Advisors) [Ref: 1106] |
9674 | |
|
National Certificate in Public Sector Employment Relations (Partnership for Quality) (Level 4) [Ref: 1110] |
9674, 9675 | |
|
National Diploma in Public Sector Services (Procurement) [Ref: 1137] |
9674, 9675, 9676 | |
|
National Diploma in Public Sector Services (Level 5) with strands in Administration of Revenue Law, Adult Education and Training, Border Management, Careers Practice, Courts Practice, Ecological Management, Intelligence Analysis, Mediation, Public Sector Management, Public Sector Service Delivery, and Weights and Measures Inspection [Ref: 1155] |
9674 | |
|
National Certificate in Distribution (Level 4) [Ref: 0992] |
9676 |
Retail Industry Training Organisation |
|
National Certificate in Sport (Umpiring-Officiating) (Level 3) [Ref: 0445] |
9676 |
Sport, Fitness and Recreation Industry Training Organisation |
|
National Certificate in Community Recreation (Community Art Work) (Level 4) [Ref: 0450] |
9676 | |
|
National Certificate in Community Recreation (Level 4) with strands in Community Arts, Countryside Parks, and Urban Parks [Ref: 0451] |
9676 | |
|
National Certificate in Community Recreation (Aquatics) (Level 4) [Ref: 0938] |
9676 |