FIELD
BUSINESS
Review of First Line Management
qualifications
National
Certificate in First Line Management (Communications
and Quality) (Level 3) [Ref: 0743]
National
Certificate in First Line Management (Level 4) [Ref:
0649]
NZQA National Qualifications Services has
completed the review of the qualifications listed above.
Date new versions published
November 2007
The next review of these
qualifications is planned to take place during 2012.
Summary of review and consultation
process
The
review was initiated with the NZQA Business and Management Advisory Group (ASG)
in 2004 who considered the qualifications review in conjunction with a project
to restructure some classifications within field Business.
Expressions
of interest in review outcomes and feedback on qualifications were invited from
stakeholder groups. These groups
included employers from small and large businesses, secondary and tertiary
providers, moderators, workplace assessors, business associations and networks
(such as New Zealand Institute of Chartered Accountants, New Zealand Institute
of Management, Business New Zealand), industry training organisations, and
relevant government agencies.
The
qualifications review panel reconvened early in 2006 once reclassifications
within field Business had occurred and the review and reclassification of
standards in domain First Line Management were completed.
Review
panellists included representatives from workplace assessors, tertiary education
providers, Industry Training Federation, qualifications consultants, the
Association of Administrative Professionals, and the NZQA Māori Business and
Management Whakaruruhau.
Stakeholders
were consulted in July and October 2006, initially about the desired range and
structures of qualifications for a variety of target audiences; and then on
proposed structures for each qualification. Approximately 320 groups and/or
individuals were included in the consultation.
All
feedback received was considered by the review panel, and has informed final
drafts. There is evident need for
qualifications targeted at people in the workplace progressing towards or in,
supervisory or team leader roles.
The
review panel endorsed final drafts, and NZQA Business and Management ASG
endorsed the review process followed in May 2007.
Main changes resulting from the
review
National
Certificate in First
Line Management (Communications and Quality) (Level 3) [Ref: 0743]
National
Certificate in Business (First Line Management) (Level
3) [Ref: 0743]
|
Review
category |
B |
See
Key to Qualification Review
Categories at the end of
report |
Changes to structure and
content
·
Changes were made to the purpose statement
to reflect the new qualification structure.
·
The total number of credits for the
qualification was increased from 42 to 45.
·
The compulsory section was reduced to three
standards from domain Interpersonal Communications.
·
The elective section was divided into
Elective A and Elective B to allow a wider choice of business and communication
skills standards.
·
A new Elective C was added which allows
standards from anywhere on the NQF.
People currently working towards version 2
of this qualification may either complete the requirements for that version or
transfer their results to this version of the qualification. The final date for assessments to take
place for version 2 is December 2010.
National
Certificate in First
Line Management (Level 4) [Ref: 0649]
National
Certificate in Business (First Line Management) (Level
4) [Ref: 0649]
|
Review
category |
B |
See
Key to Qualification Review
Categories at the end of
report |
Changes to structure and
content
·
Changes were made to the purpose statement
to reflect the new qualification structure.
·
The total number of credits was increased
from 40 to 45.
·
A compulsory section listing three standards
that cover core skills and knowledge for a person working in a supervisory role
has replaced Elective A.
·
Elective B was altered to allow a wider
choice of business-related standards and renamed Elective
A.
·
Two new elective sections were added which
allow standards from subfield Communication Skills, and from anywhere on the
NQF.
People currently working towards version 1
or 2 of this qualification may either complete the requirements for that version
or transfer their results to this version of the qualification. The final date for assessments to take
place for version 2 is December 2010.
Transition arrangements
·
Providers are encouraged to offer programmes
based on the new requirements from January 2008.
·
Anyone who feels disadvantaged by these
transition arrangements should contact the standard setter:
NZQA National Qualification
Services
Telephone
04 463 3000
Email
nqs@nzqa.govt.nz
Key to Qualification Review Categories
|
Category
A The qualification is
published as a new version with the same NQF ID |
Changes are made to SSB
name, contact details or purpose statement |
|
No change is made to
title, rules or components of the
qualification | |
|
No transition
arrangements are required | |
|
Category
B The qualification is
published as a new version with the same NQF ID |
Changes are made to
title, rules or components |
|
The new version of the
qualification recognises a similar skill set to that recognised by the
previous version | |
|
The SSB is confident
that people awarded the new or previous version are comparable in terms of
competence | |
|
Transition arrangements
are required if candidates must gain additional/different credits for the
new version | |
|
Category
C A new (replacement)
qualification is published with new NQF ID |
Significant changes are
made to the qualification in terms of components, structure, type or
level |
|
The SSB views people
with the replacement qualification as being significantly different in
terms of competence from those with the replaced
qualification | |
|
Transition arrangements
are required | |
|
Transition may be
limited to phase-out dates | |
|
Category
D Qualification will
expire. There is no replacement
qualification |
Qualification is no
longer required by industry |
|
The qualification is
designated as expiring and a last date for meeting the qualification
requirements is set |