FIELD                 SERVICE SECTOR

 

Review of Food and Beverage Service unit standards

 

Subfield

Domain

Id

Hospitality

Food and Beverage Service

4637, 4638, 4645, 4646, 14420-14432, 14434-14451, 16705, 17282-17288, 17548-17553, 18497, 22267, 22268, 22427, 22428, 22912, 23060, 24679

 

The Hospitality Standards Institute has completed the review of the standards listed above.

 

Date new versions published                                                          December 2008

 

Planned review date                                                                           December 2013

 

Summary of review and consultation process

 

In May 2008 the Food and Beverage Advisory Group met to look at the content of the Food and Beverage unit standards from levels 2 to 4 and consider feedback from the assessment and moderation process.  Changes were made to obtain consistency across the special notes and some rewording of elements and performance criteria was made for clarity.  Standards no longer considered fit for purpose were designated as expiring.  The amendments were circulated to all stakeholders and endorsed in June.

Element one of 17283 was deleted as the industry did not think it necessary for candidates to have this knowledge.

 

Main changes resulting from the review

 

·      Changes in titles.

·      Changes in credits.

·      8 standards have been designated as expiring.

·      Special notes, elements, performance criteria, and ranges have been updated.

 

The unit standards categorised as category D will expire at the end of December 2010.

 

Impact on existing provider accreditations

 

None.

 

Impact on existing qualifications

 

Qualifications that contain the reviewed standards or classifications are tabled below.

 

Affected

The qualification lists a reviewed classification (domain or subfield) in an elective set

The qualification lists a standard that has changes to level or credits

The qualification lists a C or D category standard

Not materially affected

The qualification lists a standard that has a new title

The qualification lists a standard that has a new classification

 

The following Hospitality Standards Institute qualifications are affected by the outcome of this review and will be reviewed in 2009.  The items that generated the Affected status appear in bold.

 

Qualification title

Classification or standard in the qualification

National Certificate in Hospitality (Food and Beverage Service) (Level 2) with strands in Counter Food Service, Takeaway Food Service, Buffet Food Service, and Beverage Service [Ref: 0555]

4645, 14422, 14436, 14439

National Certificate in Hospitality (Food and Beverage Service) (Level 3) with strands in Food Service, Barista, Beverage Service, Bar Service, Wine Service, and Functions Service [Ref: 0556]

4645, 14420, 14421, 14422, 14426, 14432, 14437, 17283

National Certificate in Hospitality (Operations Supervision) (Level 4) with strands in Food and Beverage Service; Gaming; Accommodation; and Front Office [Ref: 0882]

17550

 National Certificate in Hospitality (Specialist Food and Beverage Service) (Level 4) with strands in Advanced Food Service, Advanced Beverage Service, Advanced Wine Service, and Guéridon and Silver Service [Ref: 0915]

4645, 14421, 14423, 14424, 14427, 14428, 14432, 14437, 14438, 14449, 14450, 14451, 18497

 

The following qualifications are also impacted by the outcome of this review.  The standard setting bodies (SSBs) have been advised that they require revision.  The items that generated the Affected status appear in bold.

 

Qualification title

Classification or standard in the qualification

SSB Name

National Certificate in Casino Surveillance (Level 4) [Ref: 0406]

4645

Aviation Tourism and Travel Training Organisation

National Certificate in Maritime (Commercial In-shore Passenger Vessel Hospitality Crew Member) [Ref: 0524]

4645, 14420, 14421, 14426

Maritime Qualifications New Zealand Inc

 

Review Categories and changes to classification, title, level, and credits

 

All changes are in bold.

 

Key to review category

 

A

Dates changed, but no other changes are made - the new version of the standard carries the same Id and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same Id and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new Id

D

Standard will expire and not be replaced

 

Subfield         Hospitality

Domain          Food and Beverage Service

Id

Title

Level

Credit

Review Category

4637

Demonstrate knowledge of New Zealand wines and wine producers

4

4

B

4638

Demonstrate knowledge of imported wines

4

6

B

4645

Maintain a responsible drinking environment as a server in a licenced commercial environment

Demonstrate knowledge of maintaining a responsible drinking environment as a server in a licensed commercial environment

3

2

B

4646

Demonstrate knowledge of the Sale of Liquor Act 1989 and its implications for licensed premises

4

2

B

14420

Demonstrate knowledge of alcoholic and non-alcoholic beverages and beverage service equipment

Demonstrate knowledge of alcoholic and non-alcoholic beverages

3

4

3

B

14421

Prepare and serve alcoholic beverages in a licenced commercial environment

Prepare and serve alcoholic beverages in a licensed commercial environment

3

4

B

14422

Provide a beverage service to tables in a licenced commercial environment

Provide a beverage service to tables in a licensed commercial environment

3

2

B

14423

Prepare and serve liqueurs and hot alcoholic beverages in a licenced commercial environment

Make and serve hot alcoholic beverages in a licensed commercial environment

3

3

2

B

14424

Prepare and serve alcoholic cocktails in a licenced commercial environment

Prepare and serve alcoholic cocktails in a licensed commercial environment

3

8

B

14425

Prepare and serve hot and cold non-alcoholic drinks in a commercial hospitality environment

2

2

B

14426

Prepare, take orders, and serve bottled wines in a licenced commercial environment

Prepare, take orders, and serve bottled wines in a licensed commercial environment

3

4

B

14427

Advise and assist customers with wine and serve wine in a licenced commercial environment

Assist customers with, and serve, bottled wine in a licensed commercial environment

4

6

B

14428

Maintain bulk beer storage facilities and kegs in a licenced commercial environment

3

2

D

14429

Maintain beer tank rooms in a licenced commercial environment

3

4

D

14430

Provide bottle store service for beverages in a licenced commercial environment

2

3

D

14431

Demonstrate knowledge of food service styles and menu types in the hospitality industry

2

3

B

14432

Take, amend, and cancel reservations for food and beverage service in a commercial environment

Take, amend, and cancel reservations for food and beverage service in a commercial hospitality environment

3

3

B

14434

Prepare and clear areas for table service in a commercial hospitality environment

2

3

B

14435

Seat customers and take initial orders in a commercial hospitality environment

3

3

B

14436

Provide basic table service in a commercial hospitality environment

Provide table service in a commercial hospitality environment

2

4

B

14437

Provide advanced restaurant food service in a commercial hospitality environment

Provide restaurant food service in a commercial hospitality environment

3

12

B

14438

Provide restaurant silver service to customers in a commercial hospitality environment

4

10

3

B

14439

Provide buffet service in a commercial hospitality environment

2

3

4

B

14440

Prepare and clear areas for counter food service in a commercial hospitality environment

2

2

B

14441

Provide counter food and beverage service in a commercial hospitality environment

3

3

B

14442

Provide takeaway food service in a commercial hospitality environment

3

4

B

14443

Pack food and beverage orders for takeaway in a commercial hospitality environment

2

2

B

14444

Provide a trolley food and beverage service in a commercial hospitality environment

3

3

D

14445

Maintain rooms for functions in a commercial hospitality environment

3

3

B

14446

Provide food and beverage service for functions in a commercial hospitality environment

3

5

B

14447

Provide room service in a commercial hospitality environment

3

8

6

B

14448

Service customer mini-bars in a commercial hospitality environment

2

2

B

14449

Provide a carvery service in a commercial hospitality environment

3

2

D

14450

Provide guéridon service in a commercial hospitality environment

3

10

D

14451

Provide specialist guéridon food service to customers in a commercial hospitality environment

4

12

D

16705

Demonstrate knowledge of host responsibility requirements as a duty manager of licensed premises

4

3

B

17282

Demonstrate an appreciation of beer heritage, styles and flavours

4

4

B

17283

Demonstrate knowledge of beer and beer service

3

3

4

B

17284

Demonstrate knowledge of coffee origin and production

3

3

B

17285

Demonstrate knowledge of espresso coffee equipment and recipes and prepare espresso beverages under supervision

2

4

B

17286

Prepare and present pressed coffee for service

2

2

B

17287

Prepare and present filtered coffee for service

2

2

B

17288

Prepare and present espresso beverages for service

3

5

B

17548

Demonstrate knowledge of food and beverage stock control in a commercial hospitality environment

4

3

B

17549

Demonstrate knowledge of beverage products

4

8

B

17550

Set-up and supervise service at food and beverage functions

Set up and supervise service at food and beverage functions

4

5

B

17551

Prepare and supervise daily beverage service operations

4

3

B

17552

Plan and supervise daily food service operations

4

5

B

17553

Plan and implement hospitality staff rosters

4

4

B

18497

Demonstrate knowledge of culinary products and terms

3

4

8

B

22267

Demonstrate knowledge of matching beer and wine with food

3

3

B

22268

Apply specialist knowledge to match food and beverage items on an establishment's menu

4

8

B

22427

Demonstrate knowledge of tea production and varieties

3

3

D

22428

Prepare and present tea for service

2

2

B

22912

Evaluate Wine

4

4

B

23060

Demonstrate knowledge of viticulture and wine making

3

4

B

24679

Plan and coordinate espresso beverage service

4

20

B