FIELD                 SERVICE SECTOR

 

Review of Retail and Distribution Management unit standards

 

Existing classification

 

Subfield

Domain

Id

Retail, Distribution, and Sales

Retail and Distribution Management

10457-10471

 

New classification

 

Subfield

Domain

Id

Retail, Distribution, and Sales

Wholesale

10457-10471

 

The Retail Institute has completed the review of the unit standards listed above.

 

Date new versions published                                                          June 2008

 

Planned review date                                                                           December 2013

 

Summary of review and consultation process

 

The unit standards were reviewed in order to facilitate their reclassification into the new Wholesale domain.  The opportunity was taken to update them to improve their overall quality.

 

An initial audit and suitability study of the standards was carried out internally by the Retail ITO.  The unit standards were then submitted to regional industry advisory groups, specialists, and other SSBs whose qualifications had been affected by this review, for consultation and feedback.  After input from the consultation groups, the unit standards were updated and endorsed by the Distribution Advisory Group.

 

Main changes resulting from the review

 

·           The reviewed unit standards have been reclassified in the Wholesale domain.

·           Legislation relating to each unit standard has been checked and updated.

·           Definitions and terminology have been clarified and made consistent with other Retail Institute unit standards.

·           Credit value of 10460 increased from 7 to 10.

·           Credit value of 10471 increased from 5 to 10 and the level increased from 6 to 7.

·           Unit standards have been checked for clarity of wording, completeness of coverage, compliance with safety standards and current best practice.  This has resulted in rewording, reordering, clarification of evidence requirements, rationalisation of elements, new performance criteria and extension of ranges to ensure the unit standards are applicable in a wider range of situations.

 

Impact on existing provider accreditations

 

Current Accreditation for

Accreditation extended to

Nature of accreditation

Classification or Id

Level

Nature of accreditation

Classification or Id

Level

Subfield

Retail, Distribution, and Sales

6

Standard

10471

7

Domain

Retail and Distribution Management

Any

Domain

Wholesale

Same

Domain

Retail and Distribution Management

6

Standard

10471

7

 

Impact on Accreditation and Moderation Action Plan (AMAP)

 

AMAP 0225 has been updated to reflect the changes made to the standards.

 

Impact on existing qualifications

 

Qualifications that contain the reviewed standards or classifications are tabled below.

 

Affected

The qualification lists a reviewed classification (domain or subfield) in an elective set

The qualification lists a standard that has changes to level or credits

The qualification lists a C or D category standard

Not materially affected

The qualification lists a standard that has a new title

The qualification lists a standard that has a new classification

 

In the following tables qualifications that contain unit standards and classifications in both categories are identified in the Affected table, with the items that generated the Affected status in bold.

 

The following qualifications are affected by the outcome of this review.  The standard setting bodies (SSBs) have been advised that they require revision.

 

Qualification title

Classification or standard in the qualification

SSB Name

National Certificate in Baking (Level 2) [Ref: 0588]

Retail and Distribution Management

Competenz

National Certificate in Baking (Level 3) [Ref: 0589]

Retail and Distribution Management

National Certificate in Baking (Instore/Franchise) (Level 4) [Ref: 1267]

Retail and Distribution Management

National Certificate in Baking (Plant Baking) (Level 4) with strands in Bread, Biscuit, Cake, and Pastry [Ref: 0591]

Retail and Distribution Management

National Diploma in Marketing with strands in General Marketing, Direct Marketing, International Marketing, Marketing Research, Sales Organisation and Management, Advertising, and Public Relations [Ref: 0424]

10464, 10466, 10467, 10468, 10469, 10471

NZQA

National Diploma in Logistics Operations [Ref: 0960]

Retail and Distribution Management

Tranzqual ITO

 

The following qualification is not materially affected by the changes.  It will be updated when it is next reviewed.

 

Qualification title

Standard in the qualification

SSB Name

National Certificate in Contact Centre Operations (Level 3) [Ref: 0643]

10458

ElectroTechnology Industry Training Organisation

 

Review categories and changes to classification, titles level, and credits

 

All changes are in bold.

 

Key to review category

 

A

Dates changed, but no other changes are made - the new version of the standard carries the same Id and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same Id and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new Id

D

Standard will expire and not be replaced

 

Subfield         Retail, Distribution, and Sales

Domain          Retail and Distribution Management

                        Wholesale

Id

Title

Level

Credit

Review Category

10457

Establish and develop sales client relationships

4

5

B

10458

Communicate product information and provide product support to sales clients

Communicate product information to sales clients

4

5

B

10459

Provide sales related services

5

10

B

10460

Produce and present sales proposals

5

7

10

B

10461

Provide sales administration and support services

5

7

B

10462

Coordinate and develop the sales team

5

7

B

10463

Identify and interpret trends in personal selling

5

5

B

10464

Implement personal selling strategies to achieve targetted results

5

10

B

10465

Identify, interpret, and apply direct selling techniques and strategies

5

5

B

10466

Produce and coordinate sales promotion programmes

5

8

B

10467

Produce analyses and budgets for sales operations and activities

6

10

B

10468

Structure, develop, and manage sales territories

6

7

B

10469

Coordinate, develop, and manage the sales team to achieve objectives

6

10

B

10470

Manage sales operations to achieve objectives

7

10

B

10471

Identify sales organisation factors for international operations

Identify and evaluate sales organisation factors for international operations

6

7

5

10

B