FIELD SERVICE SECTOR
Review of Hospitality unit standards
|
Subfield |
Domain |
Id |
|
Hospitality |
Accommodation Services |
15893, 15909-15912 |
|
|
Cookery |
15892, 15895-15898, 15900, 15901, 15919-15921, 19770, 19771, 21059 |
|
|
Food and Beverage Service |
15890, 15891, 15894, 15899, 15904, 15905, 19768, 19769, 21057 |
|
|
Hospitality Operations |
15914-15918, 21058 |
The Hospitality Standards Institute has completed the review of the standards listed above.
Date new versions published September 2008
Planned review date December 2013
Summary of review and consultation process
An Advisory Group of school and private training establishment providers met on 15 April 2008 to review the level 1 standards listed above. Feedback was provided by the participants on issues arising from the assessment process and whether the standards were currently being used by providers. The standards were amended to include the feedback provided and some standards that were not being used designated as expiring. The amended standards were circulated for comment and endorsed by the Advisory Group.
Main changes resulting from the review
· Standards 15890 and 15898 were categorised as expiring as they were considered no longer fit for purpose.
· References were updated.
· Credits were increased to reflect the assessment requirements.
· Changes were made to titles, elements, performance criteria and ranges to clarify requirements for assessment.
Unit standards categorised as category D expire at the end of December 2010.
Impact on existing provider accreditations
None.
Impact on existing qualifications
Qualifications that contain the reviewed standards or classifications are tabled below.
|
Affected |
The qualification lists a reviewed classification (domain or subfield) in an elective set The qualification lists a standard that has changes to level or credits The qualification lists a C or D category standard |
|
Not materially affected |
The qualification lists a standard that has a new title The qualification lists a standard that has a new classification |
In the following table, Hospitality qualifications that are affected by the outcome of this review contain standards in both categories. The items that generated the Affected status appear in bold. The qualifications will be reviewed in 2009.
|
Qualification title |
Standard in the qualification |
|
National Certificate in Hospitality (Food and Beverage Service) [Ref: 0555] |
15904 |
|
National Certificate in Hospitality (Foundation Skills) [Ref: 0587] |
15890, 15894, 15898, 15900, 15901, 15904, 15920, 15921, 19768 |
Summary of main changes
All changes are in bold.
|
Key to review category |
| |
|
A |
Dates changed, but no other changes are made - the new version of the standard carries the same Id and a new version number | |
|
B |
Changes made, but the overall outcome remains the same - the new version of the standard carries the same Id and a new version number | |
|
C |
Major changes that necessitate the registration of a replacement standard with a new Id | |
|
D |
Standard will expire and not be replaced | |
Subfield Hospitality
Domain Accommodation Services
|
Id |
Title |
Level |
Credit |
Review Category |
|
15893 |
Demonstrate knowledge of commercial guest and accommodation service names and terms |
1 |
2 |
B |
|
15909 |
Demonstrate knowledge of commercial accommodation types and costs |
1 |
2 |
B |
|
15910 |
Demonstrate knowledge of hospitality accommodation servicing and cleaning procedures |
1 |
2 |
B |
|
15911 |
Demonstrate knowledge of stripping beds and making beds in a commercial accommodation environment |
1 |
1 |
B |
|
15912 |
Demonstrate knowledge of commercial accommodation service cleaning chemicals and equipment |
1 |
2 |
B |
Subfield Hospitality
Domain Cookery
|
Id |
Title |
Level |
Credit |
Review Category |
|
15892 |
Demonstrate knowledge of terminology used for food and recipes in commercial cookery |
1 |
2 |
B |
|
15895 |
Demonstrate knowledge of boiling and baking in the commercial catering industry |
1 |
2 |
B |
|
15896 |
Demonstrate knowledge of frying and grilling as cookery methods in the commercial catering industry |
1 |
3 |
B |
|
15897 |
Demonstrate knowledge of common types and uses of commercial catering equipment |
1 |
2 |
B |
|
15898 |
Demonstrate knowledge of commercial food sources and food costs |
1 |
2
|
D |
|
15900 |
Prepare and present meat in the hospitality industry |
1 |
3 4 |
B |
|
15901 |
Prepare and present fruit and vegetables in the hospitality industry |
1 |
2 3 |
B |
|
15919 |
Prepare and present hot finger food in the hospitality industry |
1 |
2 |
B |
|
15920 |
Prepare and present stock, sauce and soup in the hospitality industry Prepare and present sauce and soup in the hospitality industry |
1 |
3 2 |
B |
|
15921 |
Prepare and cook a cake, a sponge and scones in the hospitality industry Prepare and cook a cake, a sponge and a batch of scones in the hospitality industry |
1 |
3 |
B |
|
19770 |
Prepare and present egg and cheese dishes in the hospitality industry |
1 |
2 |
B |
|
19771 |
Prepare, cook and present seafood in the hospitality industry |
1 |
3 |
B |
|
21059 |
Demonstrate knowledge of knife care, storage, and carrying for the hospitality industry Demonstrate knowledge of knife care, use, storage, and carrying for the hospitality industry |
1 |
2 |
B |
Subfield Hospitality
Domain Food and Beverage Service
|
Id |
Title |
Level |
Credit |
Review Category |
|
15890 |
Demonstrate knowledge of commercial glassware types and uses in the hospitality industry |
1 |
1 |
D |
|
15891 |
Demonstrate knowledge of commercial cutlery and crockery types and uses in the hospitality industry |
1 |
2 |
B |
|
15894 |
Demonstrate knowledge of basic terminology in commercial food and beverage service Demonstrate knowledge of basic terminology used in commercial food and beverage service |
1 |
1 |
B |
|
15899 |
Demonstrate knowledge of food and beverage control in the hospitality industry |
1 |
2 |
B |
|
15904 |
Demonstrate a basic knowledge of alcoholic beverages and beverage service equipment |
1 |
2 3 |
B |
|
15905 |
Demonstrate knowledge of non-alcoholic beverages and service to tables in the hospitality industry Serve non-alcoholic beverages to tables in the hospitality industry |
1 |
2 |
B |
|
19768 |
Provide wine or equivalent service to the table |
1 |
3 2 |
B |
|
19769 |
Provide food service to the table in the hospitality industry |
1 |
3 |
B |
|
21057 |
Prepare, construct, and garnish mocktails for the hospitality industry |
1 |
2 |
B |
Subfield Hospitality
Domain Hospitality Operations
|
Id |
Title |
Level |
Credit |
Review Category |
|
15914 |
Demonstrate complaint handling principles and procedures in the hospitality industry |
1 |
2 |
B |
|
15915 |
Demonstrate telephone calling and answering techniques in the hospitality industry |
1 |
2 |
B |
|
15916 |
Demonstrate knowledge of communication media types and uses in the hospitality industry |
1 |
2 |
B |
|
15917 |
Demonstrate knowledge of commercial payment systems in the hospitality industry |
1 |
2 |
B |
|
15918 |
Demonstrate knowledge of roles and jobs in the hospitality industry |
1 |
2 |
B |
|
21058 |
Identify career pathways in the hospitality industry |
1 |
2 |
B |