FIELD                 SERVICE SECTOR

 

Revision and Review of Hospitality unit standards

 

Revision

 

Subfield

Domain

Id

Hospitality

Accommodation Services

15893, 15909-15912

 

Cookery

15892, 15895-15897, 15900, 15901, 15919-15921, 19770, 19771, 21059

 

Food and Beverage Service

15891, 15894, 15899, 15904, 15905, 19768, 19769, 21057

 

Hospitality Operations

15914-15918, 21058

 

Review

 

Subfield

Domain

Id

Hospitality

Accommodation Services

15913

 

The Hospitality Standards Institute has completed the revision and review of the unit standards listed above.

 

Date new versions published                                                          November 2009

 

Planned review dates

 

15891-15897, 15899-15901, 15904, 15905, 15909-15912, 15914-15921, 19768-19771, 21057-21059

December 2013 (unchanged)

15913

December 2014

 

Summary of revision and review processes

 

As part of the review of the Hospitality Operations unit standards in June 2009, a series of new domains were added to the Hospitality subfield.  One of these new domains was Hospitality - Foundation Skills.  In order to assist the accreditation process for training providers, all of the level 1 unit standards in the Hospitality subfield were moved to this new domain.

 

Unit 15913, Demonstrate knowledge of commercial laundry services and laundry operations should have been reviewed in 2008 and was reviewed by the Accommodation Services Advisory Group in June 2009.

 

Main changes resulting from the revision

 

·      Level 1 Hospitality unit standards across domains Accommodation Services, Cookery, Food and Beverage Service, and Hospitality Operations were moved to new domain Hospitality - Foundation Skills.

·      References in special notes were updated and some performance criteria and range statements were amended.

 

Main changes resulting from the review

 

·      References in special notes and some ranges were updated.

·      Unit standard 15913 was moved to new domain Hospitality - Foundation Skills.

 

Impact on existing provider accreditations

 

Current Accreditation for

Accreditation extended to

Nature of accreditation

Classification

Level

Nature of accreditation

Classification

Level

Domain

Accommodation Services

1

Domain

Hospitality - Foundation Skills

1

Domain

Cookery

1

Domain

Hospitality - Foundation Skills

1

Domain

Food and Beverage Service

1

Domain

Hospitality - Foundation Skills

1

Domain

Hospitality Operations

1

Domain

Hospitality - Foundation Skills

1

 

Impact on Accreditation and Moderation Action Plan (AMAP)

 

AMAP 0112 has been updated to reflect the changes made to the standards.

 

Impact on existing qualifications

 

Qualifications that contain the reviewed standards or classifications are tabled below.

 

Affected

The qualification lists a reviewed classification (domain or subfield) in an elective set

The qualification lists a standard that has changes to level or credits

The qualification lists a C or D category standard

Not materially affected

The qualification lists a standard that has a new title

The qualification lists a standard that has a new classification

 

The following Hospitality Standards Institute qualifications are not materially affected by the outcome of this revision and review and will be reviewed in 2009.

 

Qualification title

Standard in the qualification

National Certificate in Hospitality (Food and Beverage Service) (Level 2) with strands in Counter Food Service, Takeaway Food Service, Table Food Service, Buffet Food Service, and Beverage Service [Ref: 0555]

15904

National Certificate in Hospitality (Foundation Skills) [Ref: 0587]

15891-15897,15899-15901, 15904, 15905, 15909-15921, 19768-19771, 21057-21059

 

The following table identifies qualifications developed by other SSBs that are affected by the outcome of this revision and review.  The SSBs have been advised that the qualifications require revision.

 

Qualification Title and Reference

Classification

SSB Name

National Certificate in Baking (Level 2) [Ref: 0588]

Cookery, Food and Beverage Service

Competenz

National Certificate in Baking (Level 3) [Ref: 0589]

Cookery, Food and Beverage Service

Competenz

National Certificate in Baking (Plant Baking) (Level 4) with strands in Bread, Biscuit, Cake, and Pastry [Ref: 0591]

Cookery, Food and Beverage Service

Competenz

National Certificate in Baking (Instore/Franchise) (Level 4) [Ref: 1267]

Cookery, Food and Beverage Service

Competenz

 

Review Categories and changes to classification, title, level and credits

 

All changes are in bold.

 

Key to review category

 

A

Dates changed, but no other changes are made - the new version of the standard carries the same Id and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same Id and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new Id

D

Standard will expire and not be replaced

 

Subfield         Hospitality

Id

Domain

Title

Level

Credit

15891

Food and Beverage Service

Hospitality - Foundation Skills

Demonstrate knowledge of commercial cutlery and crockery types and uses in the hospitality industry

1

2

15892

Cookery

Hospitality - Foundation Skills

Demonstrate knowledge of terminology used for food and recipes in commercial cookery

1

2

15893

Accommodation

Services

Hospitality - Foundation Skills

Demonstrate knowledge of commercial guest and accommodation service names and terms

1

2

15894

Food and Beverage Service

Hospitality - Foundation Skills

Demonstrate knowledge of basic terminology used in commercial food and beverage service

1

1

15895

Cookery

Hospitality - Foundation Skills

Demonstrate knowledge of boiling and baking in the commercial catering industry

1

2

15896

Cookery

Hospitality - Foundation Skills

Demonstrate knowledge of frying and grilling as cookery methods in the commercial catering industry

1

3

15897

Cookery

Hospitality - Foundation Skills

Demonstrate knowledge of common types and uses of commercial catering equipment

1

2

15899

Food and Beverage Service

Hospitality - Foundation Skills

Demonstrate knowledge of food and beverage control in the hospitality industry

1

2

15900

Cookery

Hospitality - Foundation Skills

Prepare and present meat in the hospitality industry

1

4

15901

Cookery

Hospitality - Foundation Skills

Prepare and present fruit and vegetables in the hospitality industry

1

3

15904

Food and Beverage Service

Hospitality - Foundation Skills

Demonstrate a basic knowledge of alcoholic beverages and beverage service equipment

1

3

15905

Food and Beverage Service

Hospitality - Foundation Skills

Serve non-alcoholic beverages to tables in the hospitality industry

1

2

15909

Accommodation Services

Hospitality - Foundation Skills

Demonstrate knowledge of commercial accommodation types and costs

1

2

15910

Accommodation Services

Hospitality - Foundation Skills

Demonstrate knowledge of hospitality accommodation servicing and cleaning procedures

1

2

15911

Accommodation Services

Hospitality - Foundation Skills

Demonstrate knowledge of stripping beds and making beds in a commercial accommodation environment

1

1

15912

Accommodation Services

Hospitality - Foundation Skills

Demonstrate knowledge of commercial accommodation service cleaning chemicals and equipment

1

2

15914

Hospitality Operations

Hospitality - Foundation Skills

Demonstrate complaint handling principles and procedures in the hospitality industry

1

2

15915

Hospitality Operations

Hospitality - Foundation Skills

Demonstrate telephone calling and answering techniques in the hospitality industry

1

2

15916

Hospitality Operations

Hospitality - Foundation Skills

Demonstrate knowledge of communication media types and uses in the hospitality industry

1

2

15917

Hospitality Operations

Hospitality - Foundation Skills

Demonstrate knowledge of commercial payment systems in the hospitality industry

1

2

15918

Hospitality Operations

Hospitality - Foundation Skills

Demonstrate knowledge of roles and jobs in the hospitality industry

1

2

15919

Cookery

Hospitality -

Foundation Skills

Prepare and present hot finger food in the hospitality industry

1

2

15920

Cookery

Hospitality - Foundation Skills

Prepare and present sauce and soup in the hospitality industry

1

2

15921

Cookery

Hospitality - Foundation Skills

Prepare and cook a cake, a sponge and a batch of scones in the hospitality industry

1

3

19768

Food and Beverage Service

Hospitality - Foundation Skills

Provide wine or equivalent service to the table

1

2

19769

Food and Beverage Service

Hospitality - Foundation Skills

Provide food service to the table in the hospitality industry

1

3

19770

Cookery

Hospitality - Foundation Skills

Prepare and present egg and cheese dishes in the hospitality industry

1

2

19771

Cookery

Hospitality - Foundation Skills

Prepare, cook and present seafood in the hospitality industry

1

3

21057

Food and Beverage Service

Hospitality - Foundation Skills

Prepare, construct, and garnish mocktails for the hospitality industry

1

2

21058

Hospitality Operations

Hospitality - Foundation Skills

Identify career pathways in the hospitality industry

1

2

21059

Cookery

Hospitality - Foundation Skills

Demonstrate knowledge of knife care, use, storage, and carrying for the hospitality industry

1

2

 

Id

Domain

Title

Level

Credit

Review Category

15913

Accommodation Services

Hospitality - Foundation Skills

Demonstrate knowledge of commercial laundry services and laundry operations

1

2

B