Field          Business

 

Review of Business Administration unit standards

 

Subfield

Domain

ID

Business Administration

Business Information Management

114, 125, 1986, 6910, 6911, 11646, 11647, 11656

Business Information Processing

101-113, 115-119, 5843, 16677-16682, 18180

 

NZQA National Qualifications Services has completed the review of the unit standards listed above.

 

Date new versions published                                                          December 2010

 

Planned review date                                                                           December 2015

 

Summary

 

These unit standards were reviewed as part of a scheduled review of unit standards in the subfield Business Administration to ensure that they are fit for purpose, national in scope, and technically sound.

 

Consultation for the review was initiated in January 2010, when expressions of interest in review outcomes and feedback on the unit standards were invited from stakeholder groups, including secondary schools.  Organisations representing Institutes of Technology and Polytechnics (ITPs), Private Training Establishments (PTEs), secondary schools, and government agencies were advised of the review and asked to disseminate the information to the stakeholders whose interests they represented.  From the responses received, an initial working panel was established, including representatives from Industry Training Organisations (ITOs), PTEs, ITPs and secondary schools.  The NZQA National Moderator for Business and Management also attended the meetings.

 

The review meetings were held in March and May of 2010, during which time the panel reviewed the standards in the domains Business Information Management and Business Information Processing.  Unit standard review drafts were subsequently consulted on via the NZQA consultation web site.  Stakeholders, Standard Setting Bodies (SSBs) whose qualifications were affected by the review, and providers with accreditation for the subfield Business Administration were informed of the web publication and encouraged to respond.  Final drafts of the unit standards were endorsed by the panel and the relevance of all unit standards and the level and credits assigned confirmed.  Feedback from providers and SSBs endorsed the recommendations for changes to the standards.

 

Main changes

 

·         Titles for unit standards 102, 103, 104, 105, 106, 107, 110, 111, 112, 113, 114, 125, and 11646 have been amended to improve clarity and more accurately reflect the intended outcomes.

·         Explanatory notes (previously special notes) were amended, as appropriate and changes were made to clarify assessment parameters.

·         Occupational Health and Safety requirements were considered in the review of the unit standards and adjustments were made.

·         The purpose statements were modified so that wording was consistent with the outcomes.

·         Outcomes (previously elements) and evidence requirements (previously performance criteria) were modified to reflect titles and improve accuracy and consistency with the overall outcomes of the unit standards.

·         Unit standards 115, 116, 118, 119, 5843, 6911 and 11656 were designated expiring and will not be replaced, as they no longer meet the needs of the business administration sector.

·         The level of unit standard 6910 decreased from 4 to 3 and the credit values of unit standards 109, 110, 114, 6910 and 11646 were changed to better reflect the time required for candidates to acquire, practice, and be assessed as competent in the skills and knowledge specified in these standards.

 

Category D unit standards will expire at the end of December 2013

 

Impact on registered qualifications

 

Key to type of impact

Affected

The qualification lists a reviewed classification (domain or subfield) in an elective set

The qualification lists a standard that has changes to level or credits

The qualification lists a C or D category standard

Not materially affected

The qualification lists a standard that has a new title

The qualification lists a standard that has a new classification

 

The following National Qualifications Services qualifications are impacted by the outcome of this review and will be updated when they are reviewed in 2011.  The classifications and/or standards that generated the status Affected are listed in bold.

 

Ref

Qualification Title

ID

0234

National Diploma in Science (Level 5)

112

0235

National Diploma in Science (Level 6) with optional strands in Biology, Chemistry, Food Science, Microbiology, and Molecular Biology/Biochemistry

112

0369

National Certificate in Quality Management

11646

0982

National Certificate in Pacific Islands Early Childhood Education (Pasifika Management) (Level 6)

11656

1498

National Diploma in Business (Level 5) with optional strands in Accounting, Finance, Finance - Māori, Health and Safety management, Human Resource Management, Marketing, People Development and Coordination, Project Management

11646

 

The following table identifies qualifications developed by other SSBs that are impacted by the outcome of this review.  The SSBs have been advised that the qualifications require revision.  The classifications and/or standards that generated the status Affected are listed in bold.

 

Ref

Qualification Title

Classification or ID

SSB Name

1553

National Certificate in Tourism Conventions and Incentives (Level 4)

113

Aviation, Tourism and Travel Training Organisation

0671

National Diploma in Casino Gaming (Management)

11646

0326

National Diploma in Journalism (Multi-media) (Level 5)

117

Communications Media Industry Training Organisation

0766

National Certificate in Architectural Aluminium Joinery (Assembly and Glazing) (Level 3) with an optional strand in Cutting and Machining

103, 111

Competenz ITO

0102

National Certificate in Telecommunications (Management and Operations) (Level 4) with strands in Computer, Electronics, Mechanical, and Radio

103

ElectroTechnology Industry Training Organisation

0104

National Certificate in Telecommunications (Sales and Service) (Level 3) with strands in Sales, and Support

103

0107

National Certificate in Telecommunications (Planning and Design) (Level 4) with strands in Computer, Electronics, Mechanical, and Radio

103

0108

National Certificate in Telecommunications (Maintenance and Repair) (Level 4) with strands in Computer, Electronics, Mechanical, and Radio

103

0560

National Certificate in Security (Communications) (Level 3)

103

0643

National Certificate in Contact Centre Operations (Level 3)

103, 111

0679

National Certificate in Offender Management (Level 4)

111

0975

National Certificate in Offender Management (Level 5)

11646

1508

National Certificate in Forestry (Level 3) with strands in Log Scaling, and Log Marshalling

103

Forest Industries Training and Education Council (FITEC)

1330

National Diploma in Funeral Directing

111

Funeral Service Training Trust of New Zealand

0657

National Certificate in Property Consultation and Valuation (Technician) (Level 5)

111, 108

InfraTrain New Zealand

0427

National Certificate in Career Practice (Level 3)

102, 103, 112, 114, 125

Learning State

0428

National Certificate in Career Practice (Level 4)

125

0642

National Certificate in Conservation (Trainee Ranger) (Level 3)

111

0659

National Certificate in Public Sector Services (Client/Customer Services) (Level 3)

111

0660

National Certificate in Public Sector Services (Client/Customer Services) (Level 4)

111

0797

National Certificate in Conservation (Level 4)

125, 108

0950

National Certificate in Administration of Revenue Law (Introduction) (Level 4)

105, 112, 113, 114, 125

1170

National Certificate in Public Sector Compliance Management (Road Transport) (Level 4)

111

1237

National Certificate in Compliance and Regulatory Control (Rates Officer)

103

Local Government Industry Training Organisation

1477

National Certificate in Greyhound Care and Training (Kennel Hand) (Level 3)

112

NZ Equine Industry Training Organisation

0990

National Certificate in Distribution (Level 2)

111

Retail Institute

0993

National Certificate in Retail (Level 2)

103

1475

National Certificate in Parks and Recreation (Park Ranger) (Level 3)

111

Skills Active Aotearoa Limited

1232

National Certificate in Transportation of Waste and Recoverable Resources (Solid Waste) with strands in Light Motor Vehicle, and Heavy Motor Vehicle

103

Tranzqual ITO

1243

National Certificate in Freight Forwarding (Freight Administration)

112, 108

1244

National Certificate in Freight 

Forwarding (International Freight 

Forwarding)

108

 

Detailed list of unit standards - classification, title, level, and credits

 

All changes are in bold.

 

Key to review category

A

Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new ID

D

Standard will expire and not be replaced

 

Business > Business Administration > Business Information Management

ID

Title

Level

Credit

Review Category

114

Operate office automation systems

Demonstrate knowledge of and use office automation systems

3

10

4

B

125

Demonstrate and apply knowledge of an organisation's record management system

Demonstrate knowledge of record management systems within an organisation

3

5

B

1986

Apply calculations, data analysis, and statistical interpretation in a business context

4

5

B

6910

Integrate business administration functions and systems

4

3

10

5

B

6911

Manage copying services

4

4

D

11646

Prepare business information for management

Produce business information for management

5

5

6

B

11647

Present business information for a business purpose

5

5

B

11656

Analyse reporting requirements and produce a report of formal business proceedings

7

10

D

 

Business > Business Administration > Business Information Processing

ID

Title

Level

Credit

Review Category

101

Develop and use keyboarding skills to enter text

1

3

B

102

Consolidate keyboarding skills and produce accurate text

Consolidate keyboarding skills and produce accurate text based documents

1

3

B

103

Use data entry skills to input computer data

Use data entry skills to input data

2

3

B

104

Describe and apply audio transcription techniques for text production

Demonstrate knowledge of and apply audio transcription techniques to produce text

2

2

B

105

Use audio transcription techniques to produce text based communications

Transcribe dictation at 80 words per minute (wpm)

3

3

B

106

Use audio transcription techniques to produce documents

Transcribe dictation at 100 words per minute (wpm)

4

5

B

107

Apply language and text processing skills to produce communications

Apply text processing skills to produce communications in a business or organisational context

2

5

B

108

Apply language and text processing skills to produce business documents

Apply text processing skills to produce business documents

3

5

B

109

Apply language and text processing skills to produce specialist documents

Apply text processing skills to produce specialist documents

4

10

6

B

110

Manage text processing and production of business information

Review text processing and information production practices in a business or organisational context

5

10

8

B

111

Use a word processor to produce documents

Use a word processor to produce documents for a business or organisation

2

5

B

112

Produce information using word processing functions

Produce business or organisational information using word processing functions

3

5

B

113

Produce information using advanced word processing functions

Produce business information using advanced word processing functions

4

10

B

115

Write at 40 words per minute (wpm) and transcribe notes to produce required information

1

10

D

116

Write shorthand at 60 words per minute (wpm) and transcribe to produce required information

2

10

D

117

Write shorthand at 80 words per minute (wpm) and transcribe to produce required information

3

10

B

118

Write shorthand at 100 words per minute (wpm) and transcribe to produce required information

4

10

D

119

Write shorthand at 120 words per minute (wpm) and transcribe to produce required information

5

10

D

5843

Write shorthand at 140 words per minute (wpm) and transcribe to produce required information

6

10

D

16677

Key in text at 15 words per minute (wpm)

1

1

B

16678

Key in text at 25 words per minute (wpm)

2

1

B

16679

Key in text at 35 words per minute (wpm)

3

1

B

16680

Key in text at 50 words per minute (wpm)

4

1

B

16681

Key in text at 65 words per minute (wpm)

5

1

B

16682

Key in text at 80 words per minute (wpm)

6

1

B

18180

Produce text processed clinical documents

4

10

B