Field Service Sector
Review of Passenger Service unit standards
|
Subfield |
Domain |
ID |
|
Commercial Road Transport |
Passenger Service |
1748-1752, 15157, 15162, 15163, 15165, 15948-15951, 18078, 19423. |
Tranzqual ITO has completed the review of the unit standards listed above.
Date new versions published May 2011
Planned review date May 2016
Summary
The review of the unit standards in the Passenger Service domain was conducted concurrently with the planned reviews of the:
· National Certificate in Passenger Service (Small Passenger Vehicle) with an optional strand in Taxi Driving [Ref: 0180];
· National Certificate in Passenger Service (Large Passenger Vehicle) with strands in School Bus; Urban and Local Route; and Long Distance [Ref: 0190]; and
· National Certificate in Commercial Road Transport (Taxi Operations) [Ref: 0970].
Two Industry Advisory Groups (IAGs) were established in December 2009 to carry out the review. The Large Passenger Service IAG included representatives from bus and coach companies, training providers, industry assessors, and the Bus and Coach Association (NZ). The Small Passenger Service IAG included representatives from taxi companies, training providers, and industry assessors.
In 2010, the IAGs reviewed the unit standards at a series of meetings, guided by recommendations from the Bus and Coach Industry Skills Strategy 2010-2013 and the Taxi Industry Skills Strategy 2010-2013. The draft unit standards were then circulated for national consultation and endorsed by industry in February 2011.
Main changes
· Three new unit standards were developed to recognise the knowledge and skills required to drive coaches, articulated buses, and electric trolley buses.
· A new unit standard was also developed to recognise the knowledge and skills required to drive a light motor vehicle in a fuel efficient manner.
· Unit standard 18070 was designated as expiring because it is no longer required by industry.
· The credit values of unit standards 1750, 1751, 15157, and 15162 were updated to reflect assessor feedback and industry expectations regarding the time taken to become competent.
· The levels of unit standards 1749 and 15949 were updated to reflect changes made to the unit standards that affected knowledge and skill requirements.
· Titles, outcome statements, evidence requirements, and range statements were amended where appropriate to reflect current industry practice.
Impact on existing accreditations
|
Current Accreditation for |
Accreditation extended to | ||||
|
Nature of accreditation |
Classification or ID |
Level |
Nature of accreditation |
ID |
Level |
|
Standard |
1751 |
3 |
Standards |
27306, 27307, 27308 |
3 |
Impact on registered qualifications
|
Key to type of impact | |
|
Affected |
The qualification lists a reviewed classification (domain or subfield) in an elective set The qualification lists a standard that has changes to level or credits The qualification lists a C or D category standard |
|
Not materially affected |
The qualification lists a standard that has a new title The qualification lists a standard that has a new classification |
The following Tranzqual qualifications are impacted by the outcomes of this review and will be updated when they are reviewed in 2011. The unit standards that generated the status Affected are listed in bold.
|
Ref |
Qualification Title |
ID |
|
0180 |
National Certificate in Passenger Service (Small Passenger Vehicle) with an optional strand in Taxi Driving |
1748, 1749, 1750, 1752, 15950, 18078 |
|
0190 |
National Certificate in Passenger Service (Large Passenger Vehicle) with strands in School Bus; Urban and Local Route; and Long Distance |
1748, 1749, 1750, 1751, 15157, 15162, 15948, 15949, 15950 |
|
0970 |
National Certificate in Commercial Road Transport (Taxi Operations) |
18078 |
|
1270 |
National Certificate in Driving (VIP Chauffeur) |
1749, 1750 |
The following table identifies qualifications developed by other SSBs that are impacted by the outcome of this review. The SSBs have been advised that the qualifications require revision. The unit standards that generated the status Affected are listed in bold.
|
Ref |
Qualification Title |
ID |
SSB Name |
|
0958 |
National Certificate in Rail Transport (Level 2) |
15948, 15949, 15950 |
Competenz |
|
1112 |
National Certificate in Rail Infrastructure (Level 3) |
15948, 15949, 15950 |
Competenz |
Detailed list of unit standards - classification, title, level, and credits
All changes are in bold.
|
A |
Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number |
|
B |
Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number |
|
C |
Major changes that necessitate the registration of a replacement standard with a new ID |
|
D |
Standard will expire and not be replaced |
Service Sector > Commercial Road Transport > Passenger Service
|
ID |
Title |
Level |
Credit |
Review Category |
|
1748 |
Demonstrate skills required to assist passengers with special needs Transport passengers with impairments or disabilities |
4 |
6 |
B |
|
1749 |
Protect personal safety while operating a passenger service vehicle Describe how to protect personal safety as a passenger service vehicle driver |
4
3 |
3 |
B |
|
1750 |
Foster effective passenger relations |
3 |
3 4 |
B |
|
1751 |
Drive scheduled passenger route service Drive a bus on a scheduled passenger route service |
3 |
6 8 |
B |
|
1752 |
Operate and maintain a taxi Drive and maintain a taxi |
4 |
8 |
B |
|
15157 |
Maintain coach presentation on the road |
2 |
3 2 |
B |
|
15162 |
Drive a school bus |
3 |
4 6 |
B |
|
15163 |
Drive a large passenger service vehicle in a fuel efficient manner |
3 |
5 |
B |
|
15165 |
Transport passengers in wheelchairs using total mobility vehicles equipped with hoist or ramp |
3 |
6 |
B |
|
15948 |
Identify categories of, and communicate information to, passengers en route Meet coach passenger information needs |
2 |
3 |
B |
|
15949 |
Attend to coach passenger enquiries and requests |
1 2 |
3 |
B |
|
15950 |
Load, unload, account for, and describe drivers' responsibility for, passengers' luggage Manage passenger luggage |
2 |
4 |
B |
|
15951 |
Perform calculations as a bus driver |
1 |
3 |
B |
|
18078 |
Demonstrate knowledge and skill in map reading requirements for taxi drivers |
2 |
3 |
D |
|
19423 |
Deliver commentaries to passengers in a vehicle |
3 |
4 |
B |
|
27306 |
Drive a coach |
3 |
8 |
New |
|
27307 |
Drive an articulated bus |
3 |
4 |
New |
|
27308 |
Drive an electric trolley bus |
3 |
3 |
New |
Service Sector > Driving > Core Driving Knowledge and Skills
|
ID |
Title |
Level |
Credit |
Review Category |
|
27309 |
Drive a light motor vehicle in a fuel efficient manner |
3 |
4 |
New |