FIELD                 SERVICE SECTOR


Review of Maritime qualification


National Certificate in Maritime (Commercial Vessel Hospitality Crew Member) (Level 2) [Ref: 0524]


Competenz has completed the review of the qualification above.


Date new versions published                                                          March 2011


The next qualification review is planned to take place during 2016.


Summary of review and consultation process


In September 2010 a meeting was held with the stakeholder representatives to discuss the need to recognise the knowledge and skills of experienced staff working with passengers on commercial vessels.  This group was not catered for by the structure of the current qualification.  However, an analysis of the role determined that the skills required were at a higher level and would benefit from the development of a new qualification.  A new qualification was developed covering knowledge and skills related to stock control, retail display, food and beverage service, cash handling, customer service, health and safety and maritime skills.  To ensure a pathway from the Level 2 qualification the new qualification shares unit standards in common.  The National Certificate in Maritime (Commercial Vessel Hospitality Crew Member) (Level 2) [Ref: 0524] was reviewed to ensure it was still fit for purpose.  Changes were made to unit standard titles as a result of their review but essentially the qualification required no major changes.  The amended qualification and the new qualification were sent to the stakeholders and both the Retail Institute and the Hospitality Standards Institute for endorsement in November 2010.


Main changes resulting from the review


·      Unit standard titles were updated to reflect their review.

·      Development of a new qualification, the National Certificate in Maritime (On-board Passenger Services) (Level 3) [Ref: 1628].


National Certificate in Maritime (Commercial Vessel Hospitality Crew Member) (Level 2) [Ref: 0524]


Review category


See Key to Qualification Review Categories at the end of report


Changes to structure and content

·           Domains, titles and credits for standards 62 and 14464 were updated.

·           Expiring standards 6400-6402 were replaced by standards 26551 and 26552.




People currently working towards version 2 of this qualification are encouraged to complete the qualification by 2013.  Alternatively they may transfer their credits to this version of the qualification.


This qualification contains standards that replace earlier standards.  For the purposes of this qualification, people who have gained credit for the expiring standards are exempt from the requirement to gain credit for the replacement standards - see table below.


Credit for

Exempt from


26551, 26552






It is not intended that anyone be disadvantaged by this review, and the above arrangements have been designed for a smooth transition.  However, anyone who feels they have been disadvantaged may appeal to Competenz at the address below.



PO Box 9005


Auckland 1149


Telephone              0800 526 1800




Key to Qualification Review Categories


Category A

The qualification is published as a new version with the same NQF ID

Changes are made to SSB name, contact details or purpose statement

No change is made to title, rules or components of the qualification

No transition arrangements are required

Category B

The qualification is published as a new version with the same NQF ID

Changes are made to title, rules or components

The new version of the qualification recognises a similar skill set to that recognised by the previous version

The SSB is confident that people awarded the new or previous version are comparable in terms of competence

Transition arrangements are required if candidates must gain additional/different credits for the new version

Category C

A new (replacement) qualification is published with new NQF ID

Significant changes are made to the qualification in terms of components, structure, type or level

The SSB views people with the replacement qualification as being significantly different in terms of competence from those with the replaced qualification

Transition arrangements are required

Transition may be limited to phase-out dates

Category D

Qualification will expire.

There is no replacement qualification

Qualification is no longer required by industry

The qualification is designated as expiring and a last date for meeting the qualification requirements is set