Field Business
Revision and Rollover of Business Operations and Development and Generic Marketing unit standards
|
Subfield |
Domain |
ID |
|
Business Operations and Development |
Business Relationships Management |
6406 |
|
Human Resource Management |
6407 | |
|
Quality Management |
7459, 7460, 8073, 8074, 8076-8078, 8081, 8082, 8084-8089, 8502, 19025, 20849 | |
|
Marketing |
Generic Marketing |
6404, 6405, 19024 |
NZQA National Qualifications Services has completed the revision and rollover of the unit standards listed above.
Date new versions published November 2011
Planned review date December 2013
Summary
This revision and rollover was carried out to ensure the unit standards remain current pending review after the mandatory review of Business qualifications in 2012.
Main changes
· References and terminology have been updated.
· The planned review date has been extended.
Detailed list of unit standards - classification, title, level, and credits
Business > Business Operations and Development > Business Relationships Management
|
ID |
Title |
Level |
Credit |
|
6406 |
Establish and maintain quality customer relations for a small business enterprise |
4 |
5 |
Business > Business Operations and Development > Human Resource Management
|
ID |
Title |
Level |
Credit |
|
6407 |
Establish human resource needs of the small business operation |
5 |
5 |
Business > Business Operations and Development > Quality Management
|
ID |
Title |
Level |
Credit |
|
7459 |
Develop, manage, and evaluate improvements to products, services, and systems |
6 |
10 |
|
7460 |
Develop, implement and review quality management system |
7 |
10 |
|
8073 |
Establish, develop, and improve quality-focused aspects of supplier relationships |
4 |
8 |
|
8074 |
Establish, develop, and improve quality-focused aspects of customer relationships |
4 |
8 |
|
8076 |
Promote the participation of management and staff in quality initiatives |
5 |
4 |
|
8077 |
Participate in a team to achieve specified quality improvement objectives |
3 |
4 |
|
8078 |
Lead a team to achieve specified quality improvement objectives |
5 |
6 |
|
8081 |
Collect data for a specified purpose |
3 |
8 |
|
8082 |
Analyse data and communicate information for a specified purpose |
4 |
8 |
|
8084 |
Audit quality management systems for compliance with quality standards |
6 |
14 |
|
8085 |
Demonstrate knowledge of quality and its management |
3 |
4 |
|
8086 |
Demonstrate knowledge required for quality auditing |
4 |
4 |
|
8087 |
Use core quality management tools |
3 |
5 |
|
8088 |
Analyse quality costs |
5 |
4 |
|
8089 |
Use statistical process control tools for the control and improvement of processes |
4 |
6 |
|
8502 |
Develop initiatives for managing improvement and change processes |
7 |
12 |
|
19025 |
Demonstrate and apply knowledge of quality assurance in a business operation |
4 |
7 |
|
20849 |
Develop and implement a plan to gather, analyse and report on information for management of quality |
5 |
10 |
Business > Marketing > Generic Marketing
|
ID |
Title |
Level |
Credit |
|
6404 |
Develop marketing options for small business operations |
4 |
5 |
|
6405 |
Determine advertising options for small business enterprises |
4 |
5 |
|
19024 |
Apply marketing concepts within a small business |
5 |
7 |