Fields        Core Generic and Service Sector

 

Revision of Core Generic and Service Sector Skills unit standards

 

Subfield

Domain

ID

Core Generic

Self-Management

7127, 12352

Social and Cooperative Skills

12356

Work and Study Skills

1982, 4249, 4251, 4252, 10781, 20588

Service Sector Skills

Service Sector - Core Skills

62

 

NZQA National Qualifications Services has completed the revision of the unit standards listed above.

 

Date new versions published                                                          March 2012

 

Planned review date                                                                           December 2015

 

Summary

 

Feedback from providers indicated minor changes needed to be made to correct inconsistencies in range statements, to clarify ranges, and correct technical aspects of these standards.

 

Main changes

 

·         Clarification of range statements in: standard 62, evidence requirement (ER) 2.1; standard 1982, ER 1.1; standard 4251, ERs 2.1 and 2.2; standard 4252, ERs 1.1 and 2.7; standard 7127, ER 2.1; standard 10781, ER 2.2; and standard 12356, ER 1.2.

·         Clarification of evidence requirements in: standard 4251, ER 2.2; standard 7127 ER 2.1; and standard 12352, ER 1.1.

·         Clarification of assessment conditions added to standard 4249, explanatory note (EN) 1; and standard 7127, ENs 1 and 2.

·         Rewording of outcome 2 for clarity in standard 7127.

·         Spelling corrected in ER 1.1 of standard 20588.

 

Detailed list of unit standards - classification, title, level, and credits

 

All changes are in bold.

 

Core Generic > Core Generic > Self-Management

ID

Title

Level

Credit

7127

Exercise informed choice in deciding on a major goods or service purchase

2

2

12352

Describe aspects of one's own lineage, heritage, and cultural identity

2

3

 

Core Generic > Core Generic > Social and Cooperative Skills

ID

Title

Level

Credit

12356

Demonstrate knowledge of consumer problems and ways to resolve them

1

2

 

Core Generic > Core Generic > Work and Study Skills

ID

Title

Level

Credit

1982

Demonstrate knowledge of collective employment agreement negotiation processes

3

2

4249

Demonstrate care and timeliness as an employee

1

4

4251

Plan a career pathway

3

2

4252

Produce a targeted resumé

2

2

10781

Produce a plan for own future directions

2

3

20588

Demonstrate knowledge of the Left Brain/Right Brain model of metacognition

3

2

 

Service Sector > Service Sector Skills > Service Sector - Core Skills

ID

Title

Level

Credit

62

Maintain personal presentation and a positive attitude in a workplace involving customer contact

2

3