Field Humanities
Review, Revision and Rollover of Communication Skills unit standards
Subfield |
Domain |
ID |
Communication Skills |
Interpersonal Communications |
1277, 1285, 1293, 1294, 1296, 1299, 1304, 1307, 1312, 3501, 3503, 9677, 9680, 9681, 9694, 9705, 9707, 10790, 10791, 11097, 21335, 21336, 24878 |
Reading |
2970, 2989, 2990, 25060, 25073 | |
Writing |
1273, 1279, 1280, 3483, 3488, 3490, 3491, 3492, 3494, 10792, 11095 |
NZQA National Qualifications Services (NQS) has completed the review, revision and rollover, or rollover of the unit standards listed above. The unit standards in bold have been reviewed. The unit standards in italics have been rolled over.
Date new versions published October 2014
Planned review date
Level 1-3 unit standards December 2017
Level 4-5 unit standards (21335, 21336) December 2018
Dates ensure that unit standards at the same level are reviewed in the same year.
Summary
In 2013, NQS initiated the review and revision of unit standards from the Communication Skills subfield as part of a planned NQS work cycle. Unit standards selected for review had had concerns raised by assessors or moderators.
A review panel was established following a nomination process, and convened for a series of meetings from August to December 2013. Unit standards for review were discussed by this panel and changes were made to address the difficulties expressed by assessors or moderators.
The only provider which has reported results for the unit standard 24878 in 2012 and 2013 indicated that the standard is no longer used and no new candidates would be enrolled. Other organisations that have previously awarded the standard were consulted through the NZQA website. No objections to the proposed expiry were received.
National consultation on the reviewed and revised standards was conducted in February 2014 through the NZQA website. As a result of feedback received, the unit standards were amended after consultation with the panel.
Main changes
· The credit totals were changed for standards 3488 and 25060.
· Unit standard 24878 was designated expiring.
The category D unit standard will expire at the end of December 2015.
Impact on registered qualifications
Key to type of impact | |
Affected |
The qualification lists a reviewed classification (domain or subfield) in an elective set The qualification lists a standard that has changes to level or credits The qualification lists a C or D category standard |
Not materially affected |
The qualification lists a standard that has a new title The qualification lists a standard that has a new classification |
A large number of qualifications will be affected by the outcome of this review, revision, and rollover, but most changes relate to titles only, meaning the qualifications in which these standards are listed will not be materially affected. Qualifications that will not be materially affected have not been included in the table below.
This table identifies only National qualifications developed by other SSBs that are materially affected by the outcome of this review.
Ref |
Qualification Title |
Classification or ID |
SSB Name |
0342 |
National Certificate in Food and Related Products Processing (Level 2) |
25060 |
Competenz |
0453 |
National Diploma in Surveying (Level 6) with an optional strand in Mine Surveying |
3488 |
Infrastructure ITO |
0959 |
National Certificate in Compliance and Regulatory Control (Local Government Committee Management) |
3488 |
The Skills Organisation |
1170 |
National Certificate in Public Sector Compliance Management (Road Transport) (Level 4) |
3488 |
The Skills Organisation |
1039 |
National Certificate of Educational Achievement (Level 3) |
25060 |
Ministry of Education |
1165 |
National Certificate in Marae Catering (Level 2) |
25060 |
NZQA Māori Qualifications Services |
1361 |
National Certificate in Plastics Processing Technology (Production) (Level 1) with strands in General, Injection Moulding, Extrusion, Extrusion Blow Moulding, Thermoforming, Blown Film Extrusion, Film Conversion, Injection Stretch-Blow Moulding, Rotational Moulding, Film Slitting, and Expanded Polystyrene Moulding |
25060 |
Competenz |
Detailed list of unit standards - classification, title, level, and credits
All changes are in bold.
Reviewed standards
Key to review category | |
A |
Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number |
B |
Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number |
C |
Major changes that necessitate the registration of a replacement standard with a new ID |
D |
Standard will expire and not be replaced |
Humanities > Communication Skills > Interpersonal Communications
ID |
Title |
Level |
Credit |
Review Category |
1277 |
Communicate information in a specified workplace |
2 |
3 |
B |
1285 |
Make inquiries and complete practical transactions Make enquiries and complete practical transactions |
1 |
4 |
B |
1294 |
Be interviewed in a formal interview |
2 |
2 |
B |
1304 |
Communicate with people from other cultures |
3 |
2 |
B |
3503 |
Participate and communicate in a team or group to complete a routine task |
1 |
2 |
B |
9680 |
Communicate within a specified organisational context |
2 |
3 |
B |
9707 |
Demonstrate knowledge of workplace communications requirements Demonstrate knowledge of workplace communication requirements |
1 |
5 |
B |
21335 |
Lead a group/team to achieve an objective(s) Lead a team to achieve an objective |
4 |
5 |
B |
21336 |
Lead a group/team to achieve an objective(s) with some complexity Lead a team to achieve a complex objective |
5 |
5 |
B |
24878 |
Describe preparation for and contribution to structured meetings in a workplace |
2 |
3 |
D |
Humanities > Communication Skills > Reading
ID |
Title |
Level |
Credit |
Review Category |
2989 |
Select, assess, and read texts to gain knowledge Select, read, and assess texts to gain knowledge |
2 |
3 |
B |
25060 |
Independently read texts for practical purposes and to gain knowledge Read texts for practical purposes |
1 |
6
2 |
B |
Humanities > Communication Skills > Writing
ID |
Title |
Level |
Credit |
Review Category |
1273 |
Express ideas in writing and write an original story |
1 |
4 |
B |
3483 |
Fill in a form |
1 |
2 |
B |
3488 |
Write business correspondence for a workplace |
2 |
6 3 |
B |
3494 |
Take notes and write minutes for a formal meeting Write minutes for a formal meeting |
3 |
3 |
B |
10792 |
Write formal personal correspondence |
1 |
3 |
B |
Revised and rolled over, and rolled over standards
Humanities > Communication Skills > Interpersonal Communications
ID |
Title |
Level |
Credit |
1293 |
Be interviewed in an informal one-to-one, face-to-face interview Be interviewed in an informal, one-to-one, face-to-face interview |
1 |
2 |
1296 |
Interview in an informal situation |
3 |
3 |
1299 |
Be assertive in a range of specified situations |
2 |
4 |
1307 |
Speak to a known audience in a predictable situation |
3 |
3 |
1312 |
Give oral instructions in the workplace |
3 |
3 |
3501 |
Demonstrate knowledge of and apply listening techniques |
1 |
3 |
9677 |
Participate in a team or group which has an objective |
2 |
3 |
9681 |
Contribute within a team or group which has an objective |
3 |
3 |
9694 |
Demonstrate and apply knowledge of communication process theory |
3 |
5 |
9705 |
Give and respond to feedback on performance |
3 |
3 |
10790 |
Converse with others |
1 |
2 |
10791 |
Participate in an informal meeting |
2 |
3 |
11097 |
Listen actively to gain information in an interactive situation |
3 |
3 |
Humanities > Communication Skills > Reading
ID |
Title |
Level |
Credit |
2970 |
Independently read texts about life experiences which relate to a personal identified interest |
1 |
3 |
2990 |
Read texts to research information |
3 |
4 |
25073 |
Read texts to recognise differing points of view on a topic |
2 |
3 |
Humanities > Communication Skills > Writing
ID |
Title |
Level |
Credit |
1279 |
Write in plain English |
3 |
3 |
1280 |
Use graphics in communication |
2 |
2 |
3490 |
Complete an incident report |
1 |
2 |
3491 |
Write a report |
3 |
4 |
3492 |
Write a short report |
2 |
3 |
11095 |
Write business correspondence to convey complex ideas and information |
3 |
3 |