Field          Humanities

 

Review, Revision and Rollover of Communication Skills unit standards

 

Subfield

Domain

ID

Communication Skills

Interpersonal Communications

1277, 1285, 1293, 1294, 1296, 1299, 1304, 1307, 1312, 3501, 3503, 9677, 9680, 9681, 9694, 9705, 9707, 10790, 10791, 11097, 21335, 21336, 24878

Reading

2970, 2989, 2990, 25060, 25073

Writing

1273, 1279, 1280, 3483, 3488, 3490, 3491, 3492, 3494, 10792, 11095

 

NZQA National Qualifications Services (NQS) has completed the review, revision and rollover, or rollover of the unit standards listed above.  The unit standards in bold have been reviewed.  The unit standards in italics have been rolled over.

 

Date new versions published                                                          October 2014

 

Planned review date

 

Level 1-3 unit standards                                                                      December 2017

Level 4-5 unit standards (21335, 21336)                                          December 2018

 

Dates ensure that unit standards at the same level are reviewed in the same year.

 

Summary

 

In 2013, NQS initiated the review and revision of unit standards from the Communication Skills subfield as part of a planned NQS work cycle.  Unit standards selected for review had had concerns raised by assessors or moderators.

 

A review panel was established following a nomination process, and convened for a series of meetings from August to December 2013.  Unit standards for review were discussed by this panel and changes were made to address the difficulties expressed by assessors or moderators.

 

The only provider which has reported results for the unit standard 24878 in 2012 and 2013 indicated that the standard is no longer used and no new candidates would be enrolled.  Other organisations that have previously awarded the standard were consulted through the NZQA website.  No objections to the proposed expiry were received.

 

National consultation on the reviewed and revised standards was conducted in February 2014 through the NZQA website.  As a result of feedback received, the unit standards were amended after consultation with the panel.

 

Main changes

 

·         The credit totals were changed for standards 3488 and 25060.

·         Unit standard 24878 was designated expiring.  

 

The category D unit standard will expire at the end of December 2015.

 

Impact on registered qualifications

 

Key to type of impact

Affected

The qualification lists a reviewed classification (domain or subfield) in an elective set

The qualification lists a standard that has changes to level or credits

The qualification lists a C or D category standard

Not materially affected

The qualification lists a standard that has a new title

The qualification lists a standard that has a new classification

 

A large number of qualifications will be affected by the outcome of this review, revision, and rollover, but most changes relate to titles only, meaning the qualifications in which these standards are listed will not be materially affected.  Qualifications that will not be materially affected have not been included in the table below.

 

This table identifies only National qualifications developed by other SSBs that are materially affected by the outcome of this review.

 

Ref

Qualification Title

Classification or ID

SSB Name

0342

National Certificate in Food and Related Products Processing (Level 2)

25060

Competenz

0453

National Diploma in Surveying (Level 6) with an optional strand in Mine Surveying

3488

Infrastructure ITO

0959

National Certificate in Compliance and Regulatory Control (Local Government Committee Management)

3488

The Skills Organisation

1170

National Certificate in Public Sector Compliance Management (Road Transport) (Level 4)

3488

The Skills Organisation

1039

National Certificate of Educational Achievement (Level 3)

25060

Ministry of Education

1165

National Certificate in Marae Catering (Level 2)

25060

NZQA Māori Qualifications Services

1361

National Certificate in Plastics Processing Technology (Production) (Level 1) with strands in General, Injection Moulding, Extrusion, Extrusion Blow Moulding, Thermoforming, Blown Film Extrusion, Film Conversion, Injection Stretch-Blow Moulding, Rotational Moulding, Film Slitting, and Expanded Polystyrene Moulding

25060

Competenz

 

Detailed list of unit standards - classification, title, level, and credits

All changes are in bold.

 

Reviewed standards

 

Key to review category

A

Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new ID

D

Standard will expire and not be replaced

 

Humanities > Communication Skills > Interpersonal Communications

ID

Title

Level

Credit

Review Category

1277

Communicate information in a specified workplace

2

3

B

1285

Make inquiries and complete practical transactions

Make enquiries and complete practical transactions

1

4

B

1294

Be interviewed in a formal interview

2

2

B

1304

Communicate with people from other cultures

3

2

B

3503

Participate and communicate in a team or group to complete a routine task

1

2

B

9680

Communicate within a specified organisational context

2

3

B

9707

Demonstrate knowledge of workplace communications requirements

Demonstrate knowledge of workplace communication requirements

1

5

B

21335

Lead a group/team to achieve an objective(s)

Lead a team to achieve an objective

4

5

B

21336

Lead a group/team to achieve an objective(s) with some complexity

Lead a team to achieve a complex objective

5

5

B

24878

Describe preparation for and contribution to structured meetings in a workplace

2

3

D

 

Humanities > Communication Skills > Reading

ID

Title

Level

Credit

Review Category

2989

Select, assess, and read texts to gain knowledge

Select, read, and assess texts to gain knowledge

2

3

B

25060

Independently read texts for practical purposes and to gain knowledge

Read texts for practical purposes

1

6

 

2

B

 

Humanities > Communication Skills > Writing

ID

Title

Level

Credit

Review Category

1273

Express ideas in writing and write an original story

1

4

B

3483

Fill in a form

1

2

B

3488

Write business correspondence for a workplace

2

6

3

B

3494

Take notes and write minutes for a formal meeting

Write minutes for a formal meeting

3

3

B

10792

Write formal personal correspondence

1

3

B

 

Revised and rolled over, and rolled over standards

 

Humanities > Communication Skills > Interpersonal Communications

ID

Title

Level

Credit

1293

Be interviewed in an informal one-to-one, face-to-face interview

Be interviewed in an informal, one-to-one, face-to-face interview

1

2

1296

Interview in an informal situation

3

3

1299

Be assertive in a range of specified situations

2

4

1307

Speak to a known audience in a predictable situation

3

3

1312

Give oral instructions in the workplace

3

3

3501

Demonstrate knowledge of and apply listening techniques

1

3

9677

Participate in a team or group which has an objective

2

3

9681

Contribute within a team or group which has an objective

3

3

9694

Demonstrate and apply knowledge of communication process theory

3

5

9705

Give and respond to feedback on performance

3

3

10790

Converse with others

1

2

10791

Participate in an informal meeting

2

3

11097

Listen actively to gain information in an interactive situation

3

3

 

Humanities > Communication Skills > Reading

ID

Title

Level

Credit

2970

Independently read texts about life experiences which relate to a personal identified interest

1

3

2990

Read texts to research information

3

4

25073

Read texts to recognise differing points of view on a topic

2

3

 

Humanities > Communication Skills > Writing

ID

Title

Level

Credit

1279

Write in plain English

3

3

1280

Use graphics in communication

2

2

3490

Complete an incident report

1

2

3491

Write a report

3

4

3492

Write a short report

2

3

11095

Write business correspondence to convey complex ideas and information

3

3