Field Humanities
Review and rollover of Communication Skills unit standards
|
Subfield |
Domain |
ID |
|
Communication Skills |
Interpersonal Communications |
1297, 1311, 9678, 9679, 9691, 9692, 9695, 9696, 9704, 11096, 11098, 11099, 11101 |
|
Writing |
9685, 9689, 9701, 9703, 12336, 16612, 19629 |
NZQA National Qualifications Services (NQS) has completed the review and rollover of the unit standards listed above. The unit standards in bold have been rolled over, and the remaining unit standards have been reviewed.
Date new versions published 18 June 2015
Planned review dates
reviewed standards 31 December 2020
rolled over standards 31 December 2018
Summary
In 2014, NQS initiated the review and rollover of unit standards from the subfield Communication Skills as part of a planned work cycle.
A review panel was established following a nomination process, and met in December 2014. Unit standards for review were discussed by this panel.
National consultation on the reviewed standards was conducted in February 2015 through the NZQA website. No objections to the changes were received.
Main changes
· The credit total was changed for standard 9704.
· Titles were changed for standards 1297, 11098, 11101 and 16612.
· Unit standard 9689 was designated expiring. There is no replacement unit standard.
Category D unit standard expires at the end of December 2018.
Impact on registered qualifications
|
Key to type of impact |
|
|
Affected |
The qualification lists a reviewed classification (domain or subfield) in an elective set The qualification lists a standard that has changes to level or credits The qualification lists a C or D category standard |
|
Not materially affected |
The qualification lists a standard that has a new title The qualification lists a standard that has a new classification |
The following NZQA National Qualifications Services qualifications are impacted by the outcome of this review. The classifications and/or standards that generated the status Affected are listed in bold.
|
Ref |
Qualification Title |
Classification or ID |
|
0369 |
National Certificate in Quality Management |
9704 |
|
0982 |
National Certificate in Pacific Islands Early Childhood Education (Pasifika Management) (Level 6) |
16612 |
A large number of qualifications will be affected by the outcome of this review, revision, and rollover, but most changes relate to titles only, meaning the qualifications in which these standards are listed will not be materially affected. Qualifications that will not be materially affected have not been included in the table below.
This table identifies only National qualifications developed by other SSBs that are materially affected by the outcome of this review. The SSBs have been advised that the qualifications require revision.
|
Ref |
Qualification Title |
ID |
SSB Name |
|
0377 |
National Certificate in Casino Gaming (Level 4) with strands in Table Gaming, and Gaming Machines |
9704 |
ServiceIQ |
|
0660 |
National Certificate in Public Sector Services (Client/Customer Services) (Level 4) |
9704 |
The Skills Organisation |
|
0679 |
National Certificate in Offender Management (Level 4) |
9704 |
The Skills Organisation |
|
0692 |
National Certificate in Meat Processing (Level 4) with strands in Supervisory Management, and Risk Management |
9704 |
Primary Industry Training Organisation |
|
0748 |
National Certificate in Dairy Manufacturing (Sales and Service) (Level 3) |
9704 |
Primary Industry Training Organisation |
|
0882 |
National Certificate in Hospitality (Operations Supervision) (Level 4) with strands in Food and Beverage Service, Gaming, Accommodation, and Front Office |
9704 |
ServiceIQ |
|
1209 |
National Certificate in Road Transport Management (Operations) (Level 4) |
9704 |
NZ Motor Industry Training Organisation |
|
1224 |
National Certificate in Pest Monitoring (Possum Monitoring - Field Operative) (Level 3) |
9704 |
Primary Industry Training Organisation |
|
1341 |
National Certificate in Industrial Textile Fabrication (Level 4) with strands in Canvas Fabrication; Sailmaking; and Vehicle Trimming and Upholstery |
9704 |
NZ Motor Industry Training Organisation (Inc) |
|
1424 |
National Certificate in Hospitality (Food Services) (Level 4) |
9704 |
ServiceIQ |
|
1476 |
National Certificate in Financial Services (Financial Advice) (Level 5) with strands in Investment Advice, Insurance Advice, and Residential Property Lending Advice expires 2018 |
9689 |
The Skills Organisation |
|
1532 |
National Diploma in Forestry (Operations Management) |
9704 |
Competenz
|
|
1545 |
National Certificate in Mechanical Engineering (Level 5) with strands in Engineering Fabrication, Fire Protection, General and Maintenance Engineering, Mechanical Services, and Precision Engineering |
9704 |
Competenz
|
|
1565 |
National Diploma in Pork Production (Level 5) |
9704 |
Primary Industry Training Organisation |
|
1587 |
National Certificate in Career Practice (Level 5) |
9704 |
The Skills Organisation |
|
1591 |
National Certificate in Border Management (Customs) (Level 3) |
9704 |
The Skills Organisation |
|
1598 |
National Diploma in Boatbuilding (Level 5) with strands in Composite, Wooden, and Metal |
9704 |
NZ Marine Industry Training Organisation |
|
1614 |
National Certificate in Forest Operations Management (Senior Crew Manager) (Level 5) |
9704 |
Competenz |
|
1658 |
National Certificate in Infrastructure Works Supervision with optional strands in Asphalt Surfacing, Chipseal Surfacing, Civil Works and Utilities, Road Works, Water, and Wastewater |
9704 |
Infrastructure ITO |
|
1663 |
National Certificate in Racing Operations (Level 3) with strands in Raceday Control, and TAB Retail |
9704 |
Primary Industry Training Organisation |
|
1675 |
National Certificate in Health, Disability, and Aged Support (Senior Support) (Level 4) |
9704 |
Community Support Services ITO Limited |
|
1685 |
National Certificate in International Freight Forwarding (Advanced) |
9704 |
NZ Motor Industry Training Organisation |
|
1711 |
National Certificate in Recreation and Sport (Level 3) |
9704 |
Skills Active Aotearoa Limited |
|
1712 |
National Certificate in Recreation and Sport (Level 4) |
9704 |
Skills Active Aotearoa Limited |
Detailed list of unit standards – classification, title, level, and credits
All changes are in bold.
Reviewed standards
|
Key to review category |
|
|
A |
Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number |
|
B |
Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number |
|
C |
Major changes that necessitate the registration of a replacement standard with a new ID |
|
D |
Standard will expire and not be replaced |
Humanities > Communication Skills > Interpersonal Communications
|
ID |
Title |
Level |
Credit |
Review Category |
|
1297 |
Interview in a formal situation Conduct an interview in a formal situation |
4 |
5 |
B |
|
1311 |
Present and defend an argument orally |
4 |
4 |
B |
|
9678 |
Conduct formal meetings |
5 |
4 |
B |
|
9679 |
Apply knowledge of a formal meeting |
4 |
4 |
B |
|
9691 |
Demonstrate knowledge of group processes |
5 |
5 |
B |
|
9692 |
Deliver an oral presentation to an audience |
5 |
4 |
B |
|
9695 |
Examine problem-solving models and explain associated techniques |
4 |
3 |
B |
|
9696 |
Apply a problem-solving model |
4 |
4 |
B |
|
9704 |
Manage interpersonal conflict |
4 |
6 4 |
B |
|
11098 |
Analyse and use listening techniques and respond to information received Analyse the use of listening strategies, and use listening techniques and respond to information received |
5 |
2 |
B |
|
11099 |
Develop strategies for communicating in a culturally diverse workplace |
4 |
4 |
B |
|
11101 |
Collaborate within a team or group which has an objective Collaborate within a team which has an objective |
4 |
5 |
B |
Humanities > Communication Skills > Writing
|
ID |
Title |
Level |
Credit |
Review Category |
|
9685 |
Write an analytical report |
5 |
5 |
B |
|
9689 |
Produce an original policy or manual for a business |
6 |
4 |
D |
|
9703 |
Write a job procedure |
5 |
3 |
B |
|
16612 |
Use effective business writing skills in an organisation Write documents to achieve effective communication for a business purpose |
4 |
4 |
B |
|
19629 |
Present a reasoned argument in a report |
4 |
4 |
B |
Rolled over unit standards
Humanities > Communication Skills > Writing
|
ID |
Title |
Level |
Credit |
|
9701 |
Write a proposal |
4 |
3 |
|
11096 |
Analyse feedback contexts and apply constructive feedback techniques |
5 |
3 |
|
12336 |
Write a user guide or technical text |
4 |
4 |