Field Service Sector
Review of Flight Attendants unit standards
|
Subfield |
Domain |
ID |
|
Aviation |
Flight Attendants |
9244, 9245, 21840-21846, 25453-25457 |
ServiceIQ has completed the review of the unit standards listed above.
Date new versions published March 2015
Planned review date December 2020
Summary
As a result of its Targeted Review of Qualifications process, ServiceIQ has reviewed the Flight Attendants unit standards to better reflect the requirements of the outcomes listed in the new qualification. This process has resulted in reviewing the levels of some standards to ensure the levels are fit for purpose and reflect the knowledge, skills, and application of the standards in line with the New Zealand Qualifications Framework Level Descriptors. A new standard was developed to recognise the skills required for a flight attendant on operational flights.
Main changes
· Credits and levels of some standards were changed to better reflect the levels of knowledge, skills, and application required for flight attendants, along with the times for learning, and assessment.
· Outcomes, evidence requirements, range statements, and explanatory notes were updated to reflect the present needs for flight attendants, in line with international regulatory requirements.
· New standard 28390 was developed to meet the requirements for operational flight attendants.
· A last date for assessment of superseded versions of the standards was specified. Results for assessments that take place after this date will not be accepted.
Impact on existing organisations with consent to assess
|
Current consent for |
Consent extended to |
||||
|
Nature of consent |
Classification or ID |
Level |
Nature of consent |
Classification or ID |
Level |
|
Domain |
Flight Attendants |
3 |
Standard |
21844 |
4 |
|
Standard |
25454 |
4 |
|||
|
Standard |
25457 |
4 |
|||
Impact on registered qualifications
|
Key to type of impact |
|
|
Affected |
The qualification lists a reviewed classification (domain or subfield) in an elective set The qualification lists a standard that has changes to level or credits The qualification lists a C or D category standard |
|
Not materially affected |
The qualification lists a standard that has a new title The qualification lists a standard that has a new classification |
The following ServiceIQ qualification is impacted by the outcome of this review and will be updated when it is reviewed in 2014 as part of the Targeted Review of Qualifications. The standards that generated the status Affected are listed in bold.
|
Ref |
Qualification Title |
Classification or ID |
|
1193 |
National Certificate in Aviation (Flight Attendants) (Level 4) |
21840, 21842, 21844, 21846, 25453, 25454, 25456, 25457 |
|
Key to review category |
|
|
A |
Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number |
|
B |
Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number |
|
C |
Major changes that necessitate the registration of a replacement standard with a new ID |
|
D |
Standard will expire and not be replaced |
Detailed list of unit standards – classification, title, level, and credits
All changes are in bold.
Service Sector > Aviation > Flight Attendants
|
ID |
Title |
Level |
Credit |
Review Category |
|
9244 |
Demonstrate ability to manage air services emergencies |
4 |
10 |
B |
|
9245 |
Identify, as a flight attendant, major aircraft components |
2 |
2 |
B |
|
21840 |
Demonstrate knowledge of alcoholic and non-alcoholic beverages for service on board an aircraft |
2 3 |
3 |
B |
|
21841 |
Provide food and beverage services on board an aircraft |
4 |
6 |
B |
|
21842 |
Demonstrate knowledge of and comply with food hygiene requirements on board an aircraft |
2 3 |
4 |
B |
|
21843 |
Demonstrate ability to manage passengers on board an aircraft |
4 |
4 |
B |
|
21844 |
Demonstrate knowledge and use of aircraft safety and emergency equipment |
3 4 |
3 |
B |
|
21845 |
Carry out in-flight fire fighting procedures on board an aircraft |
4 |
3 |
B |
|
21846 |
Manage, as a flight attendant, safety procedures on board an aircraft throughout a flight |
4 |
6 8 |
B |
|
25453 |
Demonstrate knowledge of crew resource management on board an aircraft |
4 |
4 6 |
B |
|
25454 |
Demonstrate knowledge of security risks on board an aircraft |
3 4 |
4 |
B |
|
25455 |
Demonstrate knowledge of and apply conflict management on board an aircraft |
4 |
3 5 |
B |
|
25456 |
Demonstrate knowledge of in-flight passenger sales service |
2 3 |
2 |
B |
|
25457 |
Demonstrate knowledge of and manage aviation medicine relating to aircrew and passengers Manage aviation medicine relating to aircrew and passengers |
3
4 |
4 |
B |
|
28390 |
Provide air passenger care from point of departure to point of destination on operational flights |
4 |
35 |
New |