Field                   Service Sector


Revision and republication of Retail qualification


National Certificate in Retail (Level 4) [Ref: 0995]


ServiceIQ has revised this qualification to facilitate achievement until the last date of award, 31 December 2018.


Date new version published                                                             July 2017


Summary of review and consultation process


Unit standard 407 in the compulsory section had expired rendering the qualification unachievable. Other compulsory unit standards were expiring before the last date of award.


ServiceIQ made the changes listed in the summary below to enable the qualification to be achieved until 31 December 2018.


Main changes resulting from the review



Please note that any current version of these unit standards may be awarded.


For detailed information see Review Summaries on the NZQA website.

NZQF National Qualification Registration Information





Last Date for Assessment



December 2002

December 2005



December 2003

December 2008



June 2006

December 2008



December 2007

December 2018



December 2013

December 2018



July 2017

December 2018




It is anticipated that no existing candidates will be disadvantaged by these transition arrangements. However, anyone who feels that they have been disadvantaged may appeal to ServiceIQ at the address below.

Appeals will be considered on a case by case basis.



For further information contact:



PO Box 25522

Wellington 6146


Telephone                  0800 863 693

Fax                               04 817 5399





Key to Qualification Review Categories


Category A

The qualification is published as a new version with the same NQF ID

Changes are made to SSB name, contact details or purpose statement

No change is made to title, rules or components of the qualification

No transition arrangements are required

Category B

The qualification is published as a new version with the same NQF ID

Changes are made to title, rules or components

The new version of the qualification recognises a similar skill set to that recognised by the previous version

The SSB is confident that people awarded the new or previous version are comparable in terms of competence

Transition arrangements are required if candidates must gain additional/different credits for the new version

Category C

A new (replacement) qualification is published with new NQF ID

Significant changes are made to the qualification in terms of components, structure, type or level

The SSB views people with the replacement qualification as being significantly different in terms of competence from those with the replaced qualification

Transition arrangements are required

Transition may be limited to phase-out dates

Category D

Qualification will expire.

There is no replacement qualification

Qualification is no longer required by industry

The qualification is designated as expiring and a last date for meeting the qualification requirements is set