Field Business
Review of Business Administration unit standards
|
Subfield |
Domain |
ID |
|
Business Administration Services |
121, 122, 123, 327-329, 334, 335, 11648-11651, 11653, 21862-21864, 21866-21868, 26768 |
|
|
Business Information Management |
114, 125, 1986, 6910, 11646, 11647, 27642, 27643 |
|
|
Business Information Processing |
101-113, 117, 16677-16682, 18180 |
|
|
Text and Information Management - Generic |
12883-12887 |
NZQA National Qualifications Services has completed the review of the unit standards listed above.
Date new versions published February 2020
Planned review date December 2024
Summary
The review was undertaken in line with the scheduled review cycle and included Business Administration unit standards at Levels 1 to 6, not including new Business Administration Services unit standards – 29024-29027; 29029-29038 – created specifically for the New Zealand Business (Administration and Technology) qualifications and strands in May 2016.
Future demand for business administration standards was explored to determine whether there was an ongoing need for the standards that are not specifically linked to the Business Administration and Technology or other New Zealand qualifications, and whether they were needed for any other purposes. Duplication with other standards, particularly, with computing and business administration, was also considered.
Key stakeholders and organisations with consent to assess had the opportunity to review the standards and offer feedback. Updated drafts were available to the wider stakeholder network for consultation and endorsement from September-October 2019. All feedback was considered and actioned where appropriate.
Main changes
· The review of 54 unit standards resulted in changes to 14 existing standards to ensure they remain current, and the development of eight new standards as a result of combining and replacing existing standards.
· The standards were updated to reflect terminology used in the current template, where Explanatory notes are Guidance Information, and Evidence requirements are Performance criteria.
· Guidance information was clarified to better reflect intent and to update relevant legislation.
· Titles, levels, credits and content were updated in the 14 reviewed standards (Category B review) to reflect current requirements and practice, and current listing requirements.
· Two standards had a reduction in level to better reflect complexity of current requirements and practice (11650, 21863).
· Six standards had credits reduced to better reflect complexity of current requirements and practice (121, 327, 329, 18180, 21863, 21866).
· Nine standards had titles changed in order to better reflect intent (122, 327, 329, 1986, 11650, 18180, 21866, 21868, 26768).
· Two standards were reclassified to domain Business Administration Services (1986, 11646).
· 29 standards were designated expiring without replacement (Category D review), as they were no longer relevant, fit for purpose or duplicated content in new or current standards.
· 11 standards were replaced (Category C review) by six new standards.
· Standard 11651 was designated expiring, however, new standard 32004 provides an option to relate to domestic and/or international business travel.
· Standard 335 was designated expiring due to duplication with standard 29013.
· Standards 27642 and 27643 were designated expiring due to duplication with computing standard 29800.
· Standards 111 and 12885; 112; 109 and 113 were designated expiring due to duplication with computing standards 29769, 29785, 29799 (word processing Levels 2-4) respectively.
· Two domains were designated lapsing: Business Information Management, and Text and Information Management - Generic. This is because they will not contain any current standards after December 2022.
Category C and D unit standards will expire at the end of December 2022
Impact on existing organisations with consent to assess
|
Current consent for |
Consent extended to |
||||
|
Nature of consent |
Classification or ID |
Level |
Nature of consent |
Classification or ID |
Level |
|
Domain |
Business Information Management |
3-7 |
Standard |
32106 |
3 |
|
Domain |
Business Information Management |
4-7 |
Standard |
1986 |
4 |
|
Domain |
Business Information Management |
5-7 |
Standard |
11646 |
5 |
|
Domain |
Text and Information Management - Generic |
1-7 |
Standards |
32000, 32001 |
1 |
|
Domain |
Text and Information Management - Generic |
2-7 |
Standard |
32002 |
2 |
|
Domain |
Text and Information Management - Generic |
3-7 |
Standard |
32003 |
3 |
|
Standards |
101 |
1 |
Standards |
32000, 32001 |
1 |
|
102 |
|||||
|
12883 |
|||||
|
Standards |
107 |
2 |
Standard |
32002 |
2 |
|
12884 |
|||||
|
Standards |
108 |
3 |
Standard |
32003 |
3 |
|
12886 |
|||||
|
12887 |
|||||
|
Standards |
123 |
3 |
Standard |
32106 |
3 |
|
6910 |
|||||
|
Standard |
11651 |
5 |
Standard |
32004 |
3 |
|
Standard |
21864 |
4 |
Standard |
32004 |
3 |
Detailed list of unit standards – classification, title, level, and credits
All changes are in bold.
|
Key to review category |
|
|
A |
Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number |
|
B |
Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number |
|
C |
Major changes that necessitate the registration of a replacement standard with a new ID |
|
D |
Standard will expire and not be replaced |
Business > Business Administration > Business Administration Services
|
ID |
Title |
Level |
Credit |
Review Category |
|
121 |
Demonstrate and apply knowledge of office equipment and administration processes |
2 |
5 4 |
B |
|
122 |
Provide office reception services Provide safe and secure customer-focussed reception services |
3 |
5 |
B |
|
327 |
Document business financial transactions for an entity Demonstrate and apply knowledge of financial transaction source documents |
2 |
4 3 |
B |
|
328 |
Identify the requirements for a financial record system for an entity |
3 |
4 |
D |
|
329 |
Process financial information for cash transactions for an entity Process financial information for cash transactions for an organisation |
2 |
4
3 |
B |
|
334 |
Demonstrate knowledge of and operate inventory systems |
3 |
4 |
D |
|
335 |
Prepare computerised payroll and related administration records using payroll software |
4 |
6 |
D |
|
11648 |
Plan, organise, and record business meetings |
5 |
7 |
D |
|
11649 |
Manage business meetings to achieve objectives |
5 |
8 |
D |
|
11650 |
Plan, coordinate, and evaluate a business conference, event, or function Plan, implement and evaluate a business conference, event, or function |
6
5 |
10 |
B |
|
11651 |
Manage travel arrangements for international business travel |
5 |
7 |
D |
|
21864
32004 |
Manage travel arrangements for domestic business travel Organise travel arrangements for business travel |
4
3 |
5
3 |
C |
|
11653 |
Manage administration services |
6 |
10 |
D |
|
21862 |
Demonstrate knowledge of management administrative services |
4 |
8 |
D |
|
21863 |
Provide and evaluate management administrative services |
5 4 |
10 8 |
B |
|
21866 |
Demonstrate knowledge required in medical administration roles, and produce medical documents Demonstrate and apply knowledge to provide medical administration services |
4 |
8 6 |
B |
|
21867 |
Process medical records and related information using a computerised patient database |
4 |
5 |
B |
|
21868 |
Demonstrate knowledge of hospital clinical administration support services Demonstrate and apply knowledge of hospital clinical administration support services |
4 |
10 |
B |
|
26768 |
Use a computerised accounts receivable and payable system to produce financial information Use computerised accounting system software to produce financial information |
3 |
7 |
B |
|
32005 |
Organise small business meetings |
3 |
3 |
New |
|
32006 |
Organise a business meeting or event |
4 |
5 |
New |
Business > Business Administration > Business Information Management
|
ID |
Title |
Level |
Credit |
Review Category |
|
114 |
Demonstrate knowledge of and use office automation systems |
3 |
4 |
D |
|
125 |
Demonstrate knowledge of record management systems within an organisation |
3 |
5 |
D |
|
11647 |
Present business information for a business purpose |
5 |
5 |
D |
|
27642 |
Use a pivot table to display data |
4 |
5 |
D |
|
27643 |
Apply spreadsheet features to present data to meet a brief |
4 |
6 |
D |
Business > Business Administration
|
ID |
Domain |
Title |
Level |
Credit |
Review Category |
|
101
102
32000
32001 |
Business Information Processing Business Information Processing Text and Information Management - Generic Business Information Processing
Business Information Processing |
Develop and use keyboarding skills to enter text
Consolidate keyboarding skills and produce accurate text based documents Enter and manage text for generic text and information management
Enter prescribed text accurately using basic keyboarding skills and identify safe ergonomic practices Compose and manage text to produce documents using basic keyboarding and layout skills |
1
1
1
1 |
3
3
3
3 |
C
C
|
|
107 12884
32002 |
Business Information Processing Text and Information Management - Generic Business Information Processing |
Apply text processing skills to produce communications in a business or organisational context Create electronic documents and manage a file for generic text and
information management Compose and enter text to create and manage business documents |
2
2
2 |
5
3
3 |
C
C |
|
108
12886
12887
32003 |
Business Information Processing Text and Information Management - Generic Text and Information Management - Generic Business Information Processing |
Apply text processing skills to produce business documents
Customise software features and create document templates for generic text and information management Integrate text and images and manage multiple files for generic text and information management
Create and customise business documents |
3
3
3
3 |
5
6
6
6 |
C
C
C |
|
123
6910
32106 |
Business Administration Services Business Information Management Business Administration Services |
Use office information, copying, and telecommunication systems
Integrate business administration functions and systems
Use business administration tools and systems |
3
3
3 |
5
5
5 |
C
C |
Business > Business Administration > Business Information Management
Business > Business Administration > Business Administration Services
|
ID |
Title |
Level |
Credit |
Review Category |
|
1986 |
Apply calculations, data analysis, and statistical interpretation in a business context Apply calculations, analyse and interpret data, and produce information for an organisation |
4 |
5 |
B |
|
11646 |
Produce business information for management |
5 |
6 |
B |
Business > Business Administration > Business Information Processing
|
ID |
Title |
Level |
Credit |
Review Category |
|
103 |
Use data entry skills to input data |
2 |
3 |
D |
|
104 |
Demonstrate knowledge of and apply audio transcription techniques to produce text |
2 |
2 |
D |
|
105 |
Transcribe dictation at 80 words per minute (wpm) |
3 |
3 |
D |
|
106 |
Transcribe dictation at 100 words per minute (wpm) |
4 |
5 |
D |
|
109 |
Apply text processing skills to produce specialist documents |
4 |
6 |
D |
|
110 |
Review text processing and information production practices in a business or organisational context |
5 |
8 |
D |
|
111 |
Use a word processor to produce documents for a business or organisation |
2 |
5 |
D |
|
112 |
Produce business or organisational information using word processing functions |
3 |
5 |
D |
|
113 |
Produce business or organisational information using advanced word processing functions |
4 |
10 |
D |
|
117 |
Write shorthand at 80 words per minute (wpm) and transcribe to produce required information |
3 |
10 |
B |
|
16677 |
Key in text at 15 words per minute (wpm) |
1 |
1 |
D |
|
16678 |
Key in text at 25 words per minute (wpm) |
2 |
1 |
D |
|
16679 |
Key in text at 35 words per minute (wpm) |
3 |
1 |
D |
|
16680 |
Key in text at 50 words per minute (wpm) |
4 |
1 |
D |
|
16681 |
Key in text at 65 words per minute (wpm) |
5 |
1 |
D |
|
16682 |
Key in text at 80 words per minute (wpm) |
6 |
1 |
D |
|
18180 |
Produce text processed clinical documents Produce text processed specialist clinical documents from printed information and a recorded dictation source |
4 |
10 5 |
B |
Business > Business Administration > Text and Information Management - Generic
|
ID |
Title |
Level |
Credit |
Review Category |
|
12885 |
Create and enhance electronic documents combining text and images for generic text and information management |
2 |
4 |
D |