Field           Business

 

Review of Quality Management unit standards

 

Subfield

Domain

ID

Business Operations and Development

Quality Management

7459, 7460, 8073, 8074, 8076-8078, 8081, 8082, 8084-8089, 8502, 19025, 20849

 

NZQA National Qualifications Services has completed the review of the unit standards listed above.

 

Date new versions published                                                               March 2020

 

Planned review date                                                                              December 2024

 

Summary

 

These Quality Management unit standards were reviewed as part of their scheduled review plan.  All stakeholders were informed of the review and invited to participate.

 

A representative review panel of stakeholders was convened, and their draft outcomes were supported by ongoing reference to the stakeholder network, and through the formal consultation process.

 

Main changes

 

·      Standards 7459, 7460, 8073, 8076, 8078, 8081, 8082, 8088, 8089, 8502, and 20849 were designated expiring due to low and/or declining usage.

·      Standard 8077 was designated expiring without replacement.  However, Unit 9681, Contribute within a team or group which has an objective could be used instead.

·      Standard 8074 was replaced by a new standard.

·      Standards 8084, 8085, 8086, 8087, and 19025:

-                                                were extensively simplified to include just one outcome, without compromising the content

-                                                were more closely aligned to external reference material, including relevant AS/NZS ISO standards.

·      Titles of some standards were amended to more accurately reflect the intended focus.

·      Credits for standard 32137, which replaced 8074, and standard 190525 were reduced to more accurately reflect the time demands for candidates.

 

Category C and D unit standards will expire at the end of December 2022

 

The last date for assessment of superseded versions of Category B unit standards is December 2022

 

Impact on existing organisations with consent to assess

 

Current consent for

Consent extended to

Nature of consent

Classification or ID

Level

Nature of consent

Classification or ID

Level

Standard

8074

4

Standard

32137

4

 

Detailed list of unit standards – classification, title, level, and credits

 

All changes are in bold.

 

Key to review category

A

Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new ID

D

Standard will expire and not be replaced

 

Business > Business Operations and Development > Quality Management

ID

Title

Level

Credit

Review Category

7459

Develop, manage, and evaluate improvements to products, services, and systems

6

10

D

7460

Develop, implement and review quality management system

7

10

D

8073

Establish, develop, and improve quality-focused aspects of supplier relationships

4

8

D

8074

 

32137

Establish, develop, and improve quality-focused aspects of customer relationships

Establish and develop quality-focused aspects to improve customer relationships

4

 

4

8

 

6

C

8076

Promote the participation of management and staff in quality initiatives

5

4

D

8077

Participate in a team to achieve specified quality improvement objectives

3

4

D

8078

Lead a team to achieve specified quality improvement objectives

5

6

D

8081

Collect data for a specified purpose

3

8

D

8082

Analyse data and communicate information for a specified purpose

4

8

D

8084

Audit quality management systems for compliance with quality standards

Conduct a quality audit for compliance with quality standards

6

14

B

8085

Demonstrate knowledge of quality and its management

Demonstrate knowledge of quality and its management in a business context

3

4

B

8086

Demonstrate knowledge required for quality auditing

4

4

B

8087

Use core quality management tools

Use tools to manage quality in business contexts

3

5

B

8088

Analyse quality costs

5

4

D

8089

Use statistical process control tools for the control and improvement of processes

4

6

D

8502

Develop initiatives for managing improvement and change processes

7

12

D

19025

Demonstrate and apply knowledge of quality assurance in a business operation

Assess the quality management system of a business operation

4

7

 

5

B

20849

Develop and implement a plan to gather, analyse and report on information for management of quality

5

10

D