Field           Business

 

Review of Business Operations and Development unit standards

 

Subfield

Domain

ID

Business Operations and Development

Organisational Direction and Strategy

18509, 27765, 29046, 29047, 29049-29054

People Development and Coordination

1987, 8495, 15190, 23394, 23397, 24874, 27557, 27563-27567, 29039, 29041-29044

Systems and Resources Management

16342, 27518, 27522, 29040, 29045, 29048

 

NZQA National Qualification Services has completed the review of the unit standards listed above.

 

Date new versions published                                                               June 2021

 

Planned review date                                                                              December 2025

 

Summary

 

Sixteen unit standards in these domains were designed explicitly for assessment leading to the award of either:

·         New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3) [Ref: 2453] or

·         New Zealand Certificate in Business (First Line Management) (Level 4) [Ref: 2456] or

·         the core compulsory section or Leadership and Management strand of:

o   New Zealand Diploma in Business (Level 5) with strands in Accounting, Administration and Technology, Human Resource Management, Leadership and Management, Marketing and Sales, and Project Management [Ref: 2459] or

o   New Zealand Diploma in Business (Level 6) with strands in Accounting, Administration and Technology, Human Resource Management, Leadership and Management, Māori Business and Management, Marketing and Sales, and Real Estate [Ref: 2460].

 

Following the review of these qualifications, the unit standards were reviewed to align with the qualifications’ amended outcomes and changed conditions.  Seventeen other standards in the domains were reviewed as part of their regular review cycle.

 

All stakeholders, including those with Consent to Assess, were informed of the review and invited to participate.  A representative review panel was convened that reviewed the unit standards in the second half of 2020.  Users of the standards supported the review, and all other stakeholders were advised of the outcomes by email and through national consultation on the NZQA website.  There was no objection to the outcomes.

 

Main changes

 

For the standards linked to the reviewed qualifications:

·      The unit standard outcomes and performance criteria were amended to reflect the reviewed graduate profiles in the qualifications.

·      The Guidance Information in the standards was revised to reflect the amended conditions in the reviewed qualifications.

·      Credits were reallocated among the standards linked to each qualification, to better reflect the relative importance of the outcomes and the realities of programme delivery.

·      Unit standard 29039 was replaced by two smaller standards.

·      The content of 29054 was incorporated into 29052 and 29053 and, therefore, 29054 was expired.

 

For the standards not linked to the qualifications:

·      Outcomes and performance criteria were clarified to better express intent.

·      Legislation and other external references and links were updated.

·      Credits for standard 8495 were increased from 3 to 4 in order to reflect a more realistic credit allocation arising from actual use of the standard.

·      Credits for standard 27557 and 27564 were decreased from 4 to 3 and from 10 to 8 respectively in order to reflect more realistic credit allocations arising from actual use of the standards.

 

Category C and D unit standards will expire at the end of December 2023

 

The last date for assessment of superseded versions of Category B unit standards is December 2023

 

Impact on existing organisations with consent to assess

 

Current consent for

Consent extended to

Nature of consent

Classification or ID

Level

Nature of consent

Classification or ID

Level

Standard

29039

4

Standards

32346, 32347

4

 

Detailed list of unit standards – classification, title, level, and credits

 

All changes are in bold.

 

Key to review category

A

Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new ID

D

Standard will expire and not be replaced

 

Business > Business Operations and Development > Organisational Direction and Strategy

ID

Title

Level

Credit

Review Category

18509

Demonstrate knowledge of risk management in an organisation

4

6

B

27765

Demonstrate knowledge of influences on organisations

3

4

B

29046

Lead and manage people to achieve a business entity's strategic goals

6

30

B

29047

Manage business activities to achieve a business entity's strategic goals

6

30

B

29049

Contribute to innovation and organisational change in operational contexts

Contribute to innovation and organisational change in a business entity in operational contexts

5

28

 

20

B

29050

Analyse the impact(s) of internal and external influences, and assess their consequence(s) for a business entity

5

12

15

B

29051

Apply business knowledge for strategic objectives in a business entity

Apply broad business knowledge for strategic objectives in a business entity

6

12

 

25

B

29052

Contribute at a strategic level to innovation and organisational change within a business entity

6

20

15

B

29053

Design and develop strategic objectives for a business entity

Contribute to a business entity’s strategic objectives and strategic plan

6

18

 

20

B

29054

Develop strategies for managing the impact of environmental factors and their effect(s) on the entity's performance

6

10

D

 

Business > Business Operations and Development > People Development and Coordination

ID

Title

Level

Credit

Review Category

1987

Develop strategies to establish and maintain positive workplace relationships

5

5

B

8495

Develop self to improve own performance in an organisation

4

3

4

B

15190

Develop and implement a work team plan

Develop and implement a work plan for a team in an organisation

4

10

B

23394

Plan for and carry out staff selection

Plan for and carry out personnel selection in an organisation

5

4

B

23397

Plan and monitor performance of others

Plan and monitor performance of others in an organisation

5

6

B

24874

Demonstrate knowledge of performance management

Demonstrate knowledge of performance management in an organisation

3

4

B

27557

Behave according to organisational requirements

3

4

3

B

27563

Describe teams and team leadership

Demonstrate knowledge of teams and team leadership in an organisation

3

4

B

27564

Demonstrate knowledge of leadership

Demonstrate knowledge of leadership in an organisation

4

10

8

B

27565

Train colleagues in the workplace

3

4

B

27566

Monitor staff performance in an organisation

4

5

B

27567

Demonstrate knowledge of management of change in an organisation

Demonstrate knowledge of management of a change in an organisation

4

4

B

29039

 

32346

 

32347

Manage a team to contribute to a business entity's objectives

Develop a team environment and relationships to contribute to a business entity’s objectives

Lead team performance to contribute to a business entity’s objectives

4

 

4

 

4

35

 

20

 

20

C

29041

Apply principles for effective performance within a team

Apply principles for effective performance within a team in a business context

3

23

20

B

29042

Develop objectives for a team

Develop objectives for a team in a business context

3

15

B

29043

Describe and compare different styles of team leadership for a business entity

Describe and compare different styles of team leadership in a business context

3

10

B

29044

Lead and manage people to achieve a business entity's operational objectives

5

35

B

 

Business > Business Operations and Development > Systems and Resources Management

ID

Title

Level

Credit

Review Category

16342

Evaluate organisational design for an organisation

4

4

B

27518

Control flow of inputs in an operation in an organisation

4

3

B

27522

Demonstrate knowledge of planning in an organisation

4

4

B

29040

Manage work flows

Manage work flows in an organisation

4

25

20

B

29045

Manage business activities to achieve a business entity's operational objectives

5

25

B

29048

Apply business knowledge for operational objectives in a business entity

Apply broad business knowledge for operational objectives in a business entity

5

20

 

25

B