Field: Society and Culture

Change report for the review of Health and Wellbeing (Primary Care Practice Assistance) New Zealand Qualification


Reviewed qualifications



Qualification title





New Zealand Certificate in Health and Wellbeing (Primary Care Practice Assistance) (Level 4)




Review information

Qualification Developer

Community Support Services ITO Limited

Reason for the review

Scheduled 5-year review

Review date

December 2020

Outcome date

February 2021

Next review date

February 2023


Summary of review and consultation process

Consultation took place between November 2019 and August 2020. Feedback from stakeholders ranging from employers, TEOs, and perspectives from general practice, out of hours GP services, community and practice nursing, community midwife and health visitor services, family planning or sexual health clinics, Iwi and Pasifika providers, Whānau Ora providers, and acute brain injury unit services indicated that the qualification remains fit for purpose and meets the needs of graduates, with some minor changes and amendments.

The consultation consisted of three phases:

1.       Survey,

2.       Video conference or telephone consultation,

3.       Final review of the recommended changes.


Main changes resulting from the review

·         The qualification was updated to align to the current listing requirements.

·         Changes were made to the strategic purpose, employment pathway, general conditions for programmes, and to Graduate Profile Outcomes (GPOs).

·         The credit values of GPO2 and 4 were modified. GPO2 increased in value to allow for adequate time to gain the requisite skills and cultural competencies to work respectfully with Māori. GPO4 decreased in value to better reflect the time taken to learn, practice and be assessed. The qualification credit value remains unchanged at 120 credits.

·         A shorter qualification review period was recommended by the qualification developer for December 2023 when it is anticipated that greater sector availability should exist without Covid-19 impacts, to engage more fully in a qualification review.

·         A new version of the qualification was published.


Review outcome


Reviewed qualification

Outcome category

New qualification details/version


New Zealand Certificate in Health and Wellbeing (Primary Care Practice Assistance) (Level 4)

B-New version of qualification



Qualification review outcome categories




No changes are identified to the qualification

Qualification version number and NZQF ID remain the same.

New review date is required.


Minor changes are identified to the qualification

New version of qualification is required (NZQF ID remains the same).

New review date is required.


Significant changes are required to the qualification

New replacement qualification is required with a new NZQF ID.

The existing qualification will expire.


The qualification is no longer required by industry

The qualification will expire with no replacement. 



Transition information


Qualification title

Last date of entry*

Last date of assessment


New Zealand Certificate in Health and Wellbeing (Primary Care Practice Assistance) (Level 4)


31 December 2023

*only required for outcome category C or D


Any additional information

Any person who considers they have been disadvantaged by these transition arrangements may appeal to Careerforce at the address below. Appeals will be considered on a case-by-case basis.

Careerforce, PO Box 2637, Wellington 6140