Field Business
Review of Case Management unit standards
|
Subfield |
Domain |
ID |
|
Public Sector Services |
Case Management |
30728-30733, 30925-30931 |
Ringa Hora – Services Workforce Development Council has completed the review of the unit standards listed above.
Date new versions published 27 October 2022
Planned review date December 2027
Summary
These unit standards have been reviewed as part of the five-year review cycle. Seven standards will expire due to not being used and not fit for purpose. These standards were reviewed in August and approved by the stakeholders in September 2022.
Main changes
· Standards 30925-30931 will expire due to no usage and not being fit for purpose.
· Standards 30729, 30730, the titles were updated for clarification.
· Legislation and Guidance Information were updated.
· Some ranges have been reworked for clarification.
· Last date of assessment and review dates were updated.
· Standard setting body details were changed to Ringa Hora Services Workforce Development Council.
Category D unit standards will expire at the end of December 2024
Detailed list of unit standards – classification, title, level, and credits
All changes are in bold.
|
Key to review category |
|
|
A |
Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number |
|
B |
Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number |
|
C |
Major changes that necessitate the registration of a replacement standard with a new ID |
|
D |
Standard will expire and not be replaced |
Business > Public Sector Services > Case Management
|
ID |
Title |
Level |
Credit |
Review Category |
|
30728 |
Build and maintain effective and respectful relationships in case management |
5 |
24 |
B |
|
30729 |
Keep oneself and others safe in case management situations involving conflict Keep yourself and others safe in case management situations involving conflict |
4 |
5 |
B |
|
30730 |
Demonstrate knowledge of and apply strategies to manage the impacts of the case management role for own self-care Demonstrate knowledge of and apply strategies for own self-care in the case management role |
5 |
6 |
B |
|
30731 |
Plan and manage workflow and meet case management requirements |
5 |
11 |
B |
|
30732 |
Determine and action solutions to complex case management issues |
5 |
12 |
B |
|
30733 |
Determine, communicate, apply, and record decisions in a case management context |
5 |
22 |
B |
|
30925 |
Provide subject matter expertise in a case management context |
6 |
12 |
D |
|
30926 |
Provide risk management leadership in a case management context |
6 |
12 |
D |
|
30927 |
Reflect on professional and ethical behaviour, and model skills and strategies, in case management |
6 |
11 |
D |
|
30928 |
Identify, build, and maintain effective networks and critical relationships to ensure efficient progression of cases |
6 |
12 |
D |
|
30929 |
Investigate, and recommend resolutions to, specialist and escalated cases and to case-related complaints |
6 |
11 |
D |
|
30930 |
Influence, lead, and champion improvements in case management policy, procedure, and practice |
6 |
15 |
D |
|
30931 |
Engage in improving case management performance through coaching, training, guidance, and support |
6 |
7 |
D |