Field           Engineering and Technology

 

Review of Automotive Administration and Automotive Sales unit standards and Registration of Automotive Administration and Automotive Sales skill standards

 

Subfield

Domain

ID

Motor Industry

 

Automotive Administration

968, 22785, 22789, 23743, 29582, 31065

Automotive Sales

383, 388, 395, 31647, 31648

 

The Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council has completed the review of the unit standards listed above and the registration of the skill standards below.

 

Date new versions published                                                               July 2024

 

Planned review date                                                                              December 2029

 

Summary

Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council met with representatives from the automotive parts and accessories industry including employers, Motor Trades Association, and training providers.  Regular meetings were held online from June 2023 to March 2024 to undertake a combined review of the New Zealand Certificate in Automotive Parts and Accessories (Level 3) [Ref: 4004] and associated unit standards.  The scope of the associated unit standard review was limited to eleven unit standards in the automotive sales and automotive administration domains.  The majority of unit standards used in the programme leading to this qualification were considered out of scope because they are either widely used in other automotive programmes or the unit standards are administered by other standard setting bodies.

The content and structure of the unit standards were generally considered to be fit for purpose by industry stakeholders.  Since they are used in multiple automotive programmes most unit standards were retained to enable programme continuity.

 

Main changes

·      Guidance information, document formatting and standard setting body information were updated across the suite of unit standards.

·      Unit standard titles, purpose statements and outcomes were amended where required to align with unit standard content.

·      Performance criteria were updated where required to better reflect current industry practice or to clarify intent.

·      Unit standard 29582 credit value was increased from 4 to 5 credits and a new outcome 3 on environmental responsibilities was added.

·      Unit standard 22789 level was changed from level 4 to 3.  Level 3 was considered appropriate by industry stakeholders since the content provides a general overview of warranties.

·      Unit standards 31647 and 31648 were set to expire and replaced with one new skill standard 40073 to integrate theory and practical components of product promotion.

·      Unit standard 388 was set to expire and replaced with skill standard 40079.

·      Unit standard 395 was set to expire with no replacement since a similar unit standard was identified as more relevant to industry needs.

 

Category C and D unit standards will expire at the end of December 2027.

 

The last date for assessment of superseded versions of Category B unit standards is December 2027

 

Detailed list of unit and skill standards – classification, title, level, and credits

 

All changes are in bold.

 

Key to review category

A

Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new ID

D

Standard will expire and not be replaced

 

Engineering and Technology > Motor Industry > Automotive Administration

ID

Title

Level

Credit

Review Category

968

Prepare and deliver an estimate or quotation for the supply of an automotive product or service to a customer

4

4

B

22785

Demonstrate knowledge of stock ordering and stocktaking in the automotive industry

3

3

B

22789

Demonstrate knowledge of warranties and guarantees that apply to the automotive industry

Demonstrate knowledge of warranties that apply to the automotive industry

4

 

3

4

B

23743

Demonstrate knowledge of general legislation and regulations in the motor industry

3

2

B

29582

Demonstrate knowledge of customer service requirements and business responsibilities in the automotive industry

3

4

5

B

31065

Demonstrate knowledge of estimates and quotations in the automotive industry

4

3

B

 

Engineering and Technology > Motor Industry > Automotive Sales

ID

Title

Level

Credit

Review Category

383

Demonstrate knowledge of purchasing and storing automotive parts and accessories

3

3

B

388

 

40079

Identify the market for automotive products and purchase stock

Identify potential markets for automotive products and purchase stock

5

 

4

6

 

8

C

395

Carry out prospecting for an automotive business

5

4

D

31647

31648

 

40073

Produce an automotive product promotion plan

Demonstrate knowledge of planning an automotive product promotion

Produce a promotion plan for automotive products

4

3

 

4

4

2

 

6

C

C