Unit Standard Change report

Field Service Sector

Registration of skill standards and review of unit standards for Flight Attendants

Subfield	Domain	ID
Aviation	Flight Attendants	9244, 9245, 21840-21846, 25453-25457, 28390

Ringa Hora Services Workforce Development Council has completed the review of the unit standards listed above.

Date new versions published November 2024

Planned review date December 2029

Summary

Ringa Hora Services Workforce Development Council has reviewed the unit standards listed above. As part of the rollout of skill standards, the review panel agreed to create a new suite of skill standards to support the aviation industry. These skill standards were developed to align with the qualification, the New Zealand Certificate in Aviation (Flight Attendant) (Level 4) with optional strand in Operator Specific Operational Flight Attending [Ref: 2881].

Development and consultation occurred from February to September 2024 with the involvement of subject matter experts from aviation and training providers, by email and through online meetings, to co-create new aviation skill standards and consider feedback to ensure the new skill standards would be fit for purpose. Changes were made to the skill standards from feedback and confirmed by the subject matter experts.

Main changes

· 15 unit standards were set to expire and replaced by 4 skill standards to integrate theory and practical components of the standards.

· Unit standard 25456 was set to expire with no replacement as it is no longer considered relevant to industry.

Category C and D unit standards will expire at the end of December 2027

Impact on existing organisations with consent to assess

Current consent for			Consent extended to
Nature of consent	Classification or ID	Level	Nature of consent	Classification or ID	Level
Standard	21840, 21842	3	Standard	40432	4
Standard	21841	4	Standard	40432	4
Standard	21843, 25453, 25455	4	Standard	40433	4
Standard	9245	2	Standard	40434	4
Standard	9244, 21844, 21845, 21846, 25454, 25457	4	Standard	40434	4
Standard	28390	4	Standard	40435	4

Detailed list of unit standards – classification, title, level, and credits

All changes are in bold.

Key to review category
A	Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number
B	Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number
C	Major changes that necessitate the registration of a replacement standard with a new ID
D	Standard will expire and not be replaced

Service Sector > Aviation > Flight Attendants

ID	Title	Level	Credit	Review Category
9244 9245 21844 21845 21846 25454 25457 40434	Demonstrate ability to manage air services emergencies Identify, as a flight attendant, major aircraft components Demonstrate knowledge and use of aircraft safety and emergency equipment Carry out in-flight fire fighting procedures on board an aircraft Manage, as a flight attendant, safety procedures on board an aircraft throughout a flight Demonstrate knowledge of security risks on board an aircraft Manage aviation medicine relating to aircrew and passengers Manage safety procedures, security risks, emergencies, and aviation medicine on board an aircraft	4 2 4 4 4 4 4 4	10 2 3 3 8 4 4 30	C
21840 21841 21842 40432	Demonstrate knowledge of alcoholic and non-alcoholic beverages for service on board an aircraft Provide food and beverage services on board an aircraft Demonstrate knowledge of and comply with food hygiene requirements on board an aircraft Provide food and beverage services, and in-flight passenger service on board an aircraft	3 4 3 4	3 6 4 20	C
21843 25453 25455 40433	Demonstrate ability to manage passengers on board an aircraft Demonstrate knowledge of crew resource management on board an aircraft Demonstrate knowledge of and apply conflict management on board an aircraft Manage passengers on board an aircraft	4 4 4 4	4 6 5 10	C
25456	Demonstrate knowledge of in-flight passenger sales service	3	2	D
28390 40435	Provide air passenger care from point of departure to point of destination on operational flights Provide air passenger care from point to point on operational flights	4 4	35 35	C

Title

Level

Credit

Review Category

9244

9245

21844

21845

21846

25454

25457

40434

Demonstrate ability to manage air services emergencies

Identify, as a flight attendant, major aircraft components

Demonstrate knowledge and use of aircraft safety and emergency equipment

Carry out in-flight fire fighting procedures on board an aircraft

Manage, as a flight attendant, safety procedures on board an aircraft throughout a flight

Demonstrate knowledge of security risks on board an aircraft

Manage aviation medicine relating to aircrew and passengers

Manage safety procedures, security risks, emergencies, and aviation medicine on board an aircraft

21840

21841

21842

40432

Demonstrate knowledge of alcoholic and non-alcoholic beverages for service on board an aircraft

Provide food and beverage services on board an aircraft

Demonstrate knowledge of and comply with food hygiene requirements on board an aircraft

Provide food and beverage services, and in-flight passenger service on board an aircraft

21843

25453

25455

40433

Demonstrate ability to manage passengers on board an aircraft

Demonstrate knowledge of crew resource management on board an aircraft

Demonstrate knowledge of and apply conflict management on board an aircraft

Manage passengers on board an aircraft

25456

Demonstrate knowledge of in-flight passenger sales service

28390

40435

Provide air passenger care from point of departure to point of destination on operational flights

Provide air passenger care from point to point on operational flights