Field           Service Sector

 

Registration of skill standards and review of unit standards for Financial Services – Professional Practice

 

Subfield

Domain

ID

Financial Services

Financial Services - Professional Practice

28362, 28382, 28385, 28389, 31855-31859, 31861-31877, 31879-31890

 

Ringa Hora Services Workforce Development Council has completed the review of the unit standards listed above.

 

Date new versions published                                                                                                          May 2025

 

Planned review date                                                                                               December 2030

 

Summary

 

Ringa Hora Services Workforce Development Council has reviewed 38 unit standards under the Domain Financial Services – Professional Practice.  Some of the unit standards will be phased out and replaced with skill standards.  The skill standards have been designed to align with the New Zealand Certificate in Financial Services (Level 5) with strands in Investment, Life, Disability, and Health Insurance; General Insurance; Residential Property Lending; Personal Lending; Banking; and Trustee Services [Ref: 2315].

 

Development and consultation were carried out from March 2024 to February 2025 with subject matter experts from the financial services sector and training providers.  This was facilitated through online meetings, phone conversations and email to ensure that the skill standards were fit-for-purpose, and future-proof for the next 5 years.

 

It was decided not to develop skill standards for the Banking strand due to low usage of the unit standards and the providers who have awarded standards were informed. The working group decided to review for another 5 years to allow any provider who were using the standards to continue to use them. If the Banking strand of the qualification [Ref: 2315] is removed in the next qualification review, it would be up to the standard-setting body to expire the related unit standards.

 

Main changes

·     13 skill standards were developed to replace 18 unit standards.

·     4 new skill standards were developed to align to the graduate profile outcomes.

40655 was developed to align with a graduate profile outcome of the Investment strand.

40668 and 40669 were developed to align with the core graduate outcomes of the qualification. 40670 was developed to align with the General Insurance strand.

·     15 unit standards have been set to expire without any replacement. This is due to no usage or being incorporated into other skill standards.

·     5 unit standards that are aligned to the Banking strand of the qualification have been reviewed with changes made to legislation.  

 

Category C and D unit standards will expire at the end of December 2027.

 

The last date for assessment of superseded versions of Category B unit standards is December 2027.

 

Impact on existing organisations with consent to assess

 

Current consent for

Consent extended to

Nature of consent

Classification or ID

Level

Nature of consent

Classification or ID

Level

Standard

31877

5

Standard

40652

5

28385

5

40653

5

31865

5

40658

5

31866, 31867

5

40659

5

31868

5

40661

5

31870

5

40662

5

31875, 31876

5

40666

5

28382

5

40657

5

31880, 31881

5

40667

5

 

Impact on Consent and Moderation Requirements (CMR)

 

Category B unit standards have been moved from CMR 0003 to CMR 0112.

 

Detailed list of unit standards – classification, title, level, and credits

 

All changes are in bold.

 

Key to review category

A

Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number

B

Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number

C

Major changes that necessitate the registration of a replacement standard with a new ID

D

Standard will expire and not be replaced

 

Service Sector > Financial Services > Financial Services - Professional Practice

ID

Title

Level

Credit

Review Category

28362

Demonstrate and apply knowledge of key lending concepts and frameworks to a variety of lending situations in banking

5

5

B

28382

 

 

40657

 

Develop personal lending solutions to meet lending framework requirements and process a personal loan application

Process a personal loan application to meet client needs

5

 

 

5

 

5

 

 

10

 

C

 

 

 

28385

 

 

40653

Demonstrate and apply knowledge of market factors and key concepts affecting residential property to meet client needs

Develop residential property lending solutions to meet client borrowing needs

5

 

 

5

5

 

 

5

C

28389

Demonstrate the administrative responsibilities required under a trustee appointment

5

5

D

31855

Demonstrate and apply knowledge of financial services legislation, good conduct, professionalism, and Six Step Process

5

10

D

31856

Demonstrate and apply knowledge of the financial services sector to provide financial advice solutions

5

8

D

31857

Demonstrate and apply knowledge of key factors in the economic environment to provide financial advice solutions

5

7

D

31858

Interpret and explain provisions in the regulatory framework in a financial advice services context

5

10

D

31859

 

40654

Demonstrate and apply knowledge of the investment services environment and concepts

Apply knowledge of the investment environment and concepts to provide investment services

5

 

5

5

 

5

C

31861

Gather and analyse information to determine client investment needs

5

 

7

 

D

 

31862

 

 

31863

 

40656

Demonstrate and apply knowledge of investment assets, services, and financial instruments to meet client needs

Demonstrate and apply knowledge of economic factors to provide investment solutions

Develop investment solutions that meet client needs

5

 

 

5

 

5

8

 

 

5

 

15

C

 

 

C

31864

Provide advice in an investment context using the Six Step Process

5

5

D

31865

 

 

40658

Demonstrate and apply knowledge of the life, disability, and health insurance services environment and concepts

Apply knowledge of the regulatory framework, concepts, and approaches to provide life, disability, and health insurance

5

 

 

5

5

 

 

5

C

31866

 

31867

 

40659

Gather and analyse information to determine client life, disability, and health insurance needs

Apply knowledge of life, disability, and health insurance products and services to meet client needs

Analyse client information to develop recommendations for life, disability, and health insurance needs

5

 

5

 

5

7

 

8

 

15

C

 

 

C

31868

 

 

40661

Demonstrate and apply knowledge of administrative processes to provide life, disability, and health insurance services

Apply knowledge of administrative processes to provide life, disability, and health insurance services

5

 

 

5

5

 

 

5

C

31869

Provide advice in a life, disability, and health insurance context using the Six Step Process

5

5

D

31870

 

40662

Demonstrate and apply knowledge of the general insurance services environment and concepts

Apply knowledge of the regulatory framework, concepts, and approaches to provide general insurance services

5

 

5

5

 

5

C

31871

 

31872

 

40663

Gather and analyse information to determine client general insurance needs

Apply knowledge of general insurance products and services to meet client needs

Analyse client information to develop recommendations for general insurance needs

5

 

5

 

5

7

 

5

 

15

C

 

C

31873

 

40665

Demonstrate and apply knowledge of administrative processes to provide general insurance services

Apply knowledge of insurance processes and the policy life cycle to provide general insurance services

5

 

5

5

 

5

C

31874

Provide advice in a general insurance context using the Six Step Process

5

5

D

31875

 

31876

 

40666

Demonstrate and apply knowledge of the residential property lending services environment and concepts

Gather and analyse information to determine client residential property borrowing needs

Establish client residential property borrowing needs and make lending recommendations

5

 

5

 

5

5

 

7

 

15

C

 

C

31877

 

 

40652

 

Apply knowledge of residential property lending products and services to meet needs and process a loan application

Process a residential property loan application to meet client needs

5

 

 

5

8

 

 

10

C

31879

Provide advice in a residential property lending context using the Six Step Process

5

5

D

31880

 

31881

 

40667

Demonstrate and apply knowledge of the personal lending services environment and concepts

Gather and analyse information and apply knowledge of products to meet personal borrowing needs

Establish personal borrowing needs and make personal lending recommendations

5

 

5

 

5

5

 

10

 

15

C

 

C

 

 

31882

Provide advice in a personal lending context using the Six Step Process

5

5

D

31883

Demonstrate and apply knowledge of the banking services environment and concepts

5

5

B

31884

Gather and analyse information to determine client banking needs

5

7

B

31885

Apply knowledge of banking products and services to meet client needs

5

8

B

31886

Provide advice in a banking context using the Six Step Process

5

5

B

31887

Demonstrate and apply knowledge of the trustee services environment and concepts

5

5

D

31888

Gather and analyse information to determine client trustee services needs

5

7

D

31889

Demonstrate and apply knowledge of trustee products and services to meet client needs

5

8

D

31890

Provide advice in a trustee services context using the Six Step Process

5

5

D

40655

Establish client investment needs and make investment recommendations

5

10

NEW

40668

Develop relationship and communicate with clients ethically and professionally in a financial services context

5

20

NEW

40669

Apply knowledge of the financial market participants and systems to provide financial advice solutions

5

15

NEW

40670

Interpret general insurance policy coverage and policy response for clients

5

5

NEW