Field Business
Registration of Business Operations and Development skill standards
Services Industry Skills Board has completed the development of 19 skill standards listed below.
Date new versions published February 2026
Plan review date December 2030
Summary
Ringa Hora Workforce Development Council, in collaboration with industry stakeholders and education providers, completed the development of the below skill standards. This development included the establishment of three dedicated Working Groups to develop skill standards, which complemented the scheduled review of unit standards with a planned review date of 31 December 2026 within these domains, and supported programmes leading towards the following qualifications:
· New Zealand Certificate in Business (Introduction to Small Business) (Level 3) [Ref: 2454] version 3
· New Zealand Certificate in Business (Small Business) (Level 4) [Ref: 2457] version 3
· New Zealand Diploma in Business (Level 5) – Core Compulsory and Management Strand [Ref: 2459] version 3.
These skill standards have also been designed to support a broader range of general business programmes and credentials.
The development was conducted between July and September 2025, with stakeholder contributions gathered through face-to-face and online meetings, as well as email feedback. National consultation took place in September 2025, during which feedback was sought from networks and further amendments were made.
Ringa Hora has transitioned information to the receiving Services Industry Skills Board in support of future skill standard development for the remaining business domains.
Main changes
· 19 new skill standards were developed.
Detailed list of unit standards – classification, title, level, and credits
All changes are in bold.
|
Key to review category |
|
|
A |
Dates changed, but no other changes are made - the new version of the standard carries the same ID and a new version number |
|
B |
Changes made, but the overall outcome remains the same - the new version of the standard carries the same ID and a new version number |
|
C |
Major changes that necessitate the registration of a replacement standard with a new ID |
|
D |
Standard will expire and not replaced |
Business > Business Operations and Development > Organisational Direction and Strategy
|
ID |
Title |
Level |
Credit |
Review Category |
|
41068 |
Analyse internal and external environments to inform the impact on an entity |
5 |
10 |
New |
|
41069 |
Determine operational activities and approaches to enhance an entity’s bicultural engagement |
5 |
10 |
New |
Business > Business Operations and Development > People Development and Coordination
|
ID |
Title |
Level |
Credit |
Review Category |
|
41066 |
Develop, maintain, and improve operational relationships to support an entity’s performance |
5 |
15 |
New |
|
41067 |
Apply and assess ethical and inclusive practices to contribute to an entity’s performance |
5 |
10 |
New |
Business > Business Operations and Development > Small Business
|
ID |
Title |
Level |
Credit |
Review Category |
|
41070 |
Assess business opportunities relevant to own values, abilities, experiences, and interests |
3 |
15 |
New |
|
41071 |
Determine the feasibility of business opportunities |
3 |
15 |
New |
|
41072 |
Determine the viability of business opportunities |
3 |
15 |
New |
|
41073 |
Develop plans to build and maintain stakeholder relationships for a business |
3 |
10 |
New |
|
41074 |
Determine ethical and inclusive behaviour in the context of business opportunities |
3 |
5 |
New |
|
Prepare business documentation to support a business opportunity |
4 |
15 |
New |
|
|
41076 |
Manage business operations for a small business |
4 |
15 |
New |
|
41077 |
Manage business performance for a small business |
4 |
15 |
New |
|
41078 |
Manage stakeholder relationships for a small business |
4 |
10 |
New |
|
41079 |
Apply ethical and inclusive practices to support the performance of an entity |
4 |
5 |
New |
Business > Business Operations and Development > Systems and Resources Management
|
ID |
Title |
Level |
Credit |
Review Category |
|
41080 |
Apply operational principles and practices to contribute to an entity’s performance |
5 |
15 |
New |
|
41081 |
Manage business planning to support an entity’s business performance |
5 |
15 |
New |
|
41082 |
Manage resources and processes to enhance an entity’s performance |
5 |
15 |
New |
|
41083 |
Manage sustainable practices to enhance an entity’s performance |
5 |
15 |
New |
|
41084 |
Analyse business decisions and determine the impact on an entity’s performance |
5 |
15 |
New |