Providers and partners

Managing risk - overview

NZQA has rigorous processes to investigate and manage risk.

NZQA collects information on organisations from NZQA’s quality assurance processes (i.e. external evaluation and review, applications, visits), complaints received and concerns raised by government organisations such as Immigration New Zealand.

NZQA assesses whether there is a risk to students or a breach of NZQA’s rules or legislative requirements and takes action, including statutory action, to address these.

NZQA's statutory actions can include:

  • issuing compliance notices to organisations
  • imposing conditions on or withdrawing registration, consent to assess, approvals, and accreditation
  • legal action for breaches of the Education and Training Act 2020.

Further information

For more information on NZQA's approach to managing risk, see the Monitoring PTEs page.

For information on specific areas see the following pages:


NZQA rules

Student fee protection

Maintaining PTE registration

Changes to private training establishments

Provider categories

Course closures

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