Using Evaluation to Strengthen Organisational Self-Assessment


Self-assessment includes the ongoing processes a TEO uses to gain evidence of its own effectiveness in providing quality education.

Responsibility for effective self-assessment is organisation-wide, actively involving governors, managers, teachers and support staff. Effective self-assessment is integrated into the business so that informed understanding of what is being achieved directly influences organisational decision-making, prioritising, planning and actions. It impacts throughout the organisation.

Effective organisational self-assessment uses evaluative enquiry to foster organisational improvement and create a positive change in the outcomes for learners. An important consideration will be ensuring that educational standards are maintained (for example as evidenced through moderation) at the same time as TEOs drive towards improving student retention and achievement. Self-assessment is considered to be effective when it can demonstrate that it meets the key characteristics outlined below.

TEOs may choose to involve people from outside the organisation in their self-assessment but it is basically an internally conducted process.

Key Features of Effective Self-Assessment

NZQA does not prescribe how you should conduct your self-assessment. However, any process you use should be comprehensive, authentic, transparent, robust, and focused on:

  • needs assessment – the extent to which TEOs systematically determine and address the needs of learners, employers and the wider community
  • processes and practices – the processes and practices that help to achieve outcomes e.g. the primary importance of good teaching, or the role of effective learner support services
  • learner achievement – the impact of educational provision on learner progress and achievement
  • outcomes – what is being achieved and the value of that for learners, employers and the wider community
  • using what is learned – self-assessment should result in evidence-based conclusions and decision-making that will feed into strategic and business planning, leading to positive change
  • actual improvement – the extent to which improvements are relevant and worthwhile.


Skip to main page content Accessibility page with list of access keys Home Page Site Map Contact Us