Qualifications and standards

Qualifications
Developing qualifications at Levels 1-6 on the NZQF
Standards
- - Unit standard reviews and developments
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Business Administration unit standards

Current

Consultation on the reviewed business administration unit standards closed on 4 December. Feedback received was generally in support of the reviewed standards, and we have submitted the reviewed standards for quality assurance with only minor changes made to the consultation versions.

The updated draft landscape (DOCX, 26KB) of standards aligned to the reviewed Business administration and technology qualifications reflects further minor changes to the titles of 29030, 29036 and 29038.

Background

A review panel convened three times between September and November 2020 to:

examine the current standards and to decide whether/how they need to be amended so that they continue to align to the reviewed business qualifications and meet identified needs
examine coherence with the business administration standards reviewed in 2019 (DOC, 137KB)
where relevant, decide whether other new standards are also needed.

NZQA National Qualifications Services (NQS) has consulted on the reviewed suite of Business Administration unit standards at Levels 3-6 that are aligned to meet the requirements of the NZ Business Administration and Technology qualifications, plus standard 329.

The review is of the following fifteen (15) unit standards in the Business Administration Services domain:

Subfield	Domain	ID
Business Administration	Business Administration Services	329, 29024 - 29027, 29029 - 29038

The major changes proposed include:

updating 14 reviewed standards, expiring one standard (29035), and adding two new standards
changes to the titles of 29025, 29026, 29029, 29030, 29032, 29033, and 29036 - 29038 to reflect the reviewed qualifications
reduction in credits for standards 29026, 29027, 29030 - 29032, 29034, 29036, and an increase in credits for 29037 to reflect the reviewed qualifications
amendments to the outcomes and performance criteria to reflect the reviewed qualifications
changes to the guidance information in the standards to reflect the new qualification conditions
a proposed new level 4 standard to reflect graduate outcome 3 in the qualification
a proposed new Level 5 standard which is broader than but embeds the intent of the expiring 29035
clarification to the range of 1.2 and 1.3 for standard 329 (five records replaced 10 transactions)

A draft landscape of standards aligned to the reviewed Business administration and technology qualifications has been developed, which includes some additional standards outside of the scope of this review.

The qualifications are available at https://www.nzqa.govt.nz/qualifications-standards/qualifications/business-qualifications/.

The following table has links to each of the proposed reviewed and new standards, with changes to title, level and/or credits shown in bold and strikethrough.

ID - Unit #	Title of unit standard	Level	Credits
329 v9 draft (DOCX, 31KB)	Process financial information for cash transactions for an organisation	2	3
29024 v2 draft (DOCX, 40KB)	Provide business administration support using business technology	3	15
29025 v2 draft (DOCX, 36KB)	Obtain, communicate, and reproduce business information using business technology Provide general office services using business technology to support business operational activities	3	15
29026 v2 draft (DOCX, 39KB)	Process data to produce information for business purposes Process data and perform calculations to produce information for business purposes	3	15 10
29027 v2 draft (DOCX, 39KB)	Produce business documents using software applications	3	15 10
29029 v2 draft (DOCX, 36KB)	Provide administrative services using business technology and systems Provide administrative services using business applications and technological devices	4	20
29030 v2 draft (DOCX, 39KB)	Produce business information using data processing tools Process data and perform financial calculations to produce business information	4	20 10
29031 v2 draft (DOCX, 39KB)	Produce business documents using advanced features and functions of software applications	4	20 10
NEW L4 BAT draft (DOCX, 35KB)	Maintain administrative systems and processes and recommend improvements to meet business needs	4	15
29032 v2 draft (DOCX, 33KB)	Manage administrative services Manage business administration functions, operations and projects	5	25 20
29033 v2 draft (DOCX, 35KB)	Analyse and evaluate administration systems and processes Manage and evaluate the entity’s administrative systems and processes	5	15
29034 v2 draft (DOCX, 37KB)	Research business technology to support an identified business need	5	10 5
NEW L5 BAT draft (DOCX, 35KB)	Select, apply and support business technologies to enhance an entity’s performance	5	15
29036 v2 draft (DOCX, 38KB)	Evaluate and recommend new business technology to improve performance and productivity for a business entity Evaluate and recommend new business technology to improve business processes and support the strategic goals of a business entity	6	15 10
29037 v2 draft (DOCX, 39KB)	Lead people to achieve business administration goals Manage change in business administration and technology contexts to support an entity’s strategic goals	6	20 25
29038 v2 draft (DOCX, 37KB)	Manage and coordinate business administration systems and processes Plan and manage internal business administration systems, processes and technologies to support an entity’s strategic goals	6	25

Please note: these drafts were for consultation purposes only. No assessment can occur against these standards until the finalised versions are published.

Resources and links

Review panel background and brief business administration unit standards review 2020 (PDF, 1.3MB)
Search for current Business Administration unit standards
Business Administration Assessment Support Material
Business and Management subject resources
Find a New Zealand Business qualification and related support materials - includes a list of unit standards (PDF, 168KB) developed specifically for assessment towards the qualifications at Levels 3-6
Search Consent and moderation requirements (CMRs) here – for Business administration see CMR 113 and CMR 226

Completed reviews

2019 – Review of Business Administration unit standards

Details of this 2019 review are available in the February 2020 Review of Business Administration unit standards change report.

Details of the 40 standards designated expiring 31 December 2022 (PDF, 950KB)
Details of the 8 new and 14 reviewed standards (PDF, 219KB)
Supplementary information document (PDF, 173KB) – selection of computing and communications unit standards that may be suitable for integration or otherwise relevant in the context of business administration

This review was of 54 Business Administration unit standards at Levels 1 to 6, excluding unit standards 29024 – 29027; 29029 - 29038. These standards, that were developed specifically for the New Zealand Business Administration and Technology qualifications in May 2016, are being reviewed in 2020 following the 2019-20 review of the business qualifications.

Two of the four domains will also be expiring 31 December 2022 - Business Information Management (BIM), Text and Information Management – Generic (TIM).

An email support network received progress updates on the approach and proposed changes following the review panel meetings, and provided feedback on the proposed changes as the review progressed.

2015 – Revision and rollover of Business Administration unit standards

Details are available in the April 2015 revision and rollover of Business Administration unit standards change report.

The standards were revised and rolled over to maintain their currency, pending their review as part of the comprehensive review of Business unit standards following the listing of the new Business qualifications developed by the mandatory review.

Contact

For more information and/or comments regarding these unit standards, please email: nqs@nzqa.govt.nz