Business unit standards

Current

2020 - Organisational Direction and Strategy, People Development Coordination, Systems Resource Management review

 

NZQA National Qualifications Services (NQS) invites feedback on the review of unit standards in three domains on the Directory of Assessment Standards (DAS):

Organisational Direction and Strategy (ODS)
People Development and Coordination (PDC)
Systems and Resources Management (SRM)

The review includes standards directly linked with the New Zealand qualifications in Business and others which were scheduled for review this year. The review panel met in July and September.

15 current unit standards in the three domains that are directly linked to Business qualifications were reviewed, and 17 that are not directly linked to qualifications.  27 standards with low usage were revised to prolong their currency on the DAS.

  ODS PDC SRM Total
Review of standards linked to qualifications    7    5    3  15
Review of standards not linked    2  12    3  17
Revision of standards not linked  13    7    7  27
Total  22  24  13  59

Review of standards linked to qualifications

15 reviewed unit standards in the three domains are directly linked to Business qualifications: either

  • New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3) [Ref: 2453] or
  • New Zealand Certificate in Business (First Line Management) (Level 4) [Ref: 2456]

or the compulsory core or Leadership and Management strand of the diplomas:

  • New Zealand Diploma in Business (Level 5) with strands in Accounting, Administration and Technology, Human Resource Management, Leadership and Management, Marketing and Sales, and Project Management [Ref: 2459]
  • New Zealand Diploma in Business (Level 6) with strands in Accounting, Administration and Technology, Human Resource Management, Leadership and Management, Māori Business and Management, Marketing and Sales, and Real Estate [Ref: 2460]

The qualifications are available at https://www.nzqa.govt.nz/qualifications-standards/qualifications/business-qualifications/

The Business qualifications have recently been reviewed and these unit standards therefore need review to reflect the amended outcomes and changed conditions in the reviewed qualifications.

In consultation with stakeholders, a review panel has developed draft reviewed standards for your comment. The main changes include:

  • the revision of the Guidance information and performance criteria in the standards to reflect the new conditions in the qualifications,
  • realignment of credits across the standards to reflect the reviewed qualifications outcomes,
  • amendments to the outcomes and performance criteria to reflect the reviewed qualifications outcomes,
  • replacement of 29039 by two smaller standards,
  • the incorporation of the content of 29054 into 29052 and 29053, and therefore the expiry of 29054.

 

Please note: these drafts are for consultation purposes only. No assessment can occur against these standards until the listed versions are published.

ID

 Domain 

Title

Level 

Credits

29041 (DOC, 72KB)

   PDC

Apply principles for effective performance within a team

  3

 23

29042 (DOCX, 32KB)

   PDC

Develop objectives for a team

  3

 15

29043 (DOCX, 31KB)

   PDC

Describe and compare different styles of team leadership for a business entity

  3 

 10

29039aa (DOCX, 34KB)

   PDC

Develop team environment and relationships to contribute to a business entity’s objectives

  4

 20

29039bb (DOCX, 33KB)

   PDC

Lead team performance to contribute to a business entity’s objectives

  4

 20

29040 (DOCX, 34KB)

   SRM

Manage work flows

  4

 25

29044 (DOCX, 33KB)

   PDC 

Lead and manage people to achieve a business entity's operational objectives

  5

 35

29045 (DOCX, 33KB)

   SRM

Manage business activities to achieve a business entity's operational objectives

  5

 25

29048 (DOCX, 34KB)

   SRM

Apply business knowledge for operational objectives in a business entity

  5

 20

29050 (DOCX, 34KB)

   ODS

Analyse the impact(s) of internal and external influences, and assess their consequence(s) for a business entity

  5

 12

29046 (DOCX, 33KB)

   ODS

Lead and manage people to achieve a business entity's strategic goals

  6

 30

29047 (DOCX, 33KB)

   ODS

Manage business activities to achieve a business entity's strategic goals

  6

 30

29049 (DOCX, 34KB)

   ODS

Contribute to innovation and organisational change in operational contexts

  5

 28

29051 (DOCX, 33KB)

   ODS

Apply business knowledge for strategic objectives in a business entity

  6

 12

29052 (DOCX, 33KB)

   ODS

Contribute at a strategic level to innovation and organisational change within a business entity

  6

 20

29053 (DOCX, 33KB)

   ODS

Design and develop strategic objectives for a business entity

  6

 18

Review of standards not linked to qualifications

17 standards in the three qualifications with appropriate levels of usage were reviewed. The main changes include:

  • clarifying outcomes and performance criteria to better express intent,
  • updating legislation, external references, and links,
  • amendments to content and reduction of credits in 27557 and in 27567.

 

Please note: these drafts are for consultation purposes only. No assessment can occur against these standards until the listed versions are published. 

ID

 Domain 

Title

Level 

Credits

27557 (DOCX, 33KB)

   PDC

Behave according to organisational requirements

  3

  4

27565 (DOCX, 33KB)

   PDC

Train colleagues in the workplace

  3

  4

27563 (DOCX, 32KB)

   PDC

Describe teams and team leadership

  3

  4

24874 (DOCX, 31KB)

   PDC

Demonstrate knowledge of performance management

  3

  4

27765 (DOCX, 33KB)

  ODS

Demonstrate knowledge of influences on organisations

  3

  4

18509 (DOCX, 37KB)

  ODS 

Demonstrate knowledge of risk management in an organisation

  4

  6

16342 (DOCX, 32KB)

  SRM

Evaluate organisational design for an organisation

  4

  4

27518 (DOCX, 33KB)

  SRM

Control flow of inputs in an operation in an organisation

  4

  3

27522 (DOCX, 34KB)

  SRM

Demonstrate knowledge of planning in an organisation

  4

  4

8495 (DOCX, 30KB)

  PDC

Develop self to improve own performance in an organisation

  4

  3

15190 (DOCX, 32KB)

  PDC

Develop and implement a work team plan

  4

 10

27564 (DOCX, 33KB)

  PDC

Demonstrate knowledge of leadership

  4

 10

27566 (DOCX, 32KB)

  PDC

Monitor staff performance in an organisation

  4

  5

27567 (DOCX, 32KB)

  PDC

Demonstrate knowledge of management of change in an organisation

  4

  4

1987 (DOCX, 30KB)

  PDC

Develop strategies to establish and maintain positive workplace relationships

  5

  5

23394 (DOCX, 32KB)

  PDC

Plan for and carry out staff selection

  5

  4

23397 (DOCX, 32KB)

  PDC

Plan and monitor performance of others

  5

  6

Revision of standards not linked to qualifications

For 27 standards in the three domains, past and/or intended future usage did not justify full review. These standards have therefore been revised to maintain their relevance; main changes include: updating legislation, external references, and links.

A copy of the revised version of any of these standards is available on request to nqs@nzqa.govt.nz.

 

ID

 Domain 

Title

Level 

Credits

7448

   ODS

Review and report on an organisation's performance against business plans and objectives

  6

 10

7449

   ODS

Contribute to organisational strategy development

  4

  5 

25778

   ODS

Develop a framework for applying risk management processes in an organisation

  6

 10

27762

   ODS

Identify and explain influences on an organisation

  4

  4

27764

   ODS

Envision a future for an organisation

  6

 10

27766

   ODS

Demonstrate knowledge of the business life cycle

  4

  4

27767

   ODS

Propose and justify a strategy for achieving an organisation's envisioned future

  6

  6

27768

   ODS

Develop a strategic plan for an organisation's envisioned future

  6

  8

27769

   ODS

Demonstrate knowledge of strategic processes in organisations

  4

  5

27770

   ODS

Monitor the implementation of a strategic plan in an organisation

  6

  7

27771

   ODS

Evaluate the effectiveness of a strategic plan for an organisation

  6

  5

29226

   ODS

Apply risk management processes in an organisation

  5

  6

 

ID

 Domain 

Title

Level 

Credits

27515

   SRM

Recommend acquisition of resources for an operation in an organisation

  4

  4

27516

   SRM

Analyse and improve the effectiveness of a system in an operation in an organisation

  5

  5

27517

   SRM

Improve the effectiveness of a process in an organisation

  4

  4

27519

   SRM

Describe a system in an operation in an organisation

  3

  2

27520

   SRM

Create a plan for an operation in an organisation

  5

  5

27521

   SRM

Manage a plan for an operation in an organisation

  5

  5

27523

   SRM

Manage a contract for service

  5

  3

 

ID

 Domain 

Title

Level 

Credits

8498

   PDC

Develop strategies to manage conflict in an organisation

  5

  5

9735

   PDC

Demonstrate knowledge of theory in relation to management in organisations

  6

 10

18337

   PDC

Determine and co-ordinate training and/or development for a team

  4

  5

25450

   PDC

Demonstrate skills in managing staff exit in an organisation

  5

  5

25451

   PDC

Provide mentoring in an organisation

  5

  5

27558

   PDC

Manage professional and ethical behaviour of staff in a business operation

  5

  5

27568

   PDC

Implement change in a work team

  5

  4

Feedback on reviewed standards is invited and can be sent to nqs@nzqa.govt.nz by Tuesday 1 December 2020.

Thank you in advance for your help.

2020 - Small Business review

Six current unit standards in domain Project Management are directly linked to two Business qualifications: either

  • New Zealand Certificate in Business (Introduction to Small Business) (Level 3) [Ref: 2454] or
  • New Zealand Certificate in Business (Small Business) (Level 4) [Ref: 2456]

The qualifications are available at https://www.nzqa.govt.nz/qualifications-standards/qualifications/business-qualifications/

The unit standards are: 29055-57 (level 3) and 29058-60 (level 4).

The Business qualifications have recently been reviewed and the Small Business unit standards therefore need review to reflect the amended outcomes and changed conditions in the reviewed qualifications.

In consultation with Small Business stakeholders a review panel has developed draft reviewed standards.

The main changes are:

  • Revision of the Guidance information in the standards to reflect the new conditions.
  • Replacement of 29056 by two smaller standards.
  • Amendments to the outcomes and performance criteria to reflect the reviewed qualifications.
  • 6156 and 11637 are recommended for expiry due to low past usage and no discernible interest in future usage.
  • 29463-4 are recommended to be rolled over despite very low usage, as there is some interest in future use.

Feedback on this proposal is invited and can be sent to nqs@nzqa.govt.nz by Wednesday 25 November 2020.

 

The reviewed and other amended draft unit standards

Please note: these drafts are for consultation purposes only. No assessment can occur against these standards until the listed versions are published.

ID

Title

Level

Credits

29055 (DOCX, 31KB)

Identify a business opportunity/ies and assess compatibility with own abilities, interests, and preferences

  3

  5

29056a (DOCX, 29KB)

Identify the external environment of a business opportunity/ies

  3

 15

29056b (DOCX, 30KB) Produce an establishment plan for a small business opportunity   3  20
29057 (DOCX, 30KB) Assess the feasibility and viability of a potential small business opportunity   3  20

29058 (DOCX, 29KB)

Develop a business plan for a small business   4  20

29059 (DOCX, 29KB)

Manage operations for a small business   4  20

29060 (DOCX, 29KB)

Manage staff and human resource processes for a small business   4  20

 

These standards recommended for expiry:

ID

Title

Level

Credits

6156

Develop options to implement a strategy to foster innovation and entrepreneurship for a small business

  7

  7

11637

Demonstrate knowledge of legal structures for business entities

  4

  4

 

These standards are recommended for rollover (unchanged except for dates):

ID

Title

Level

Credits

29463

Plan the continuity of a small business

  6

  8

29464

Develop, maintain, and strengthen external relationships for a small business

  5

 7

Thank you in advance for your help.

2020 - Project Management:  revision of unit standards

Nine unit standards in domain Project Management are directly linked to a Business qualification: either

  • New Zealand Certificate in Project Management (Level 4) [Ref: 2462] or
  • New Zealand Diploma in Business (Level 5) with strands [Ref: 2459] - the Project Management strand

The unit standards are: 30358-62 (level 4) and 30363-66 (level 5).

The Business qualifications have recently been reviewed without altering their Project Management content, although the outcomes have been reorganised somewhat. The Project Management standards however do need revision to reflect the changed conditions for the reviewed qualifications.

It is proposed therefore to revise the Guidance information in the standards to reflect these new conditions, and leave unchanged the Outcomes and performance criteria, except for correcting one error. All users so far of these standards support this approach.

The one other standard in the domain, 21336, is not linked to the qualifications and will not be revised, but will have its listing extended on the Directory of Assessment Standards to maintain a same ‘planned review date’ as the linked standards.

Feedback on this proposal was to be sent to nqs@nzqa.govt.nz by Wednesday 11 November 2020.

 

ID

Title

Level

Credits

30358 annotated (DOCX, 38KB)

Support the initiation of a project

  4

 12

30359 annotated (DOCX, 36KB)

Support the planning of a project

  4

 15

30360 annotated (DOCX, 36KB)

Support the execution, and monitoring and control of a project

  4

 15

30361 annotated (DOCX, 36KB)

Support the closing of a project

  4

  8

30362 annotated (DOCX, 33KB)

Lead aspects of a project(s) under broad guidance

  4

 10

30363 annotated (DOCX, 35KB)

Manage the initiation of a project

  5

 12

30364 annotated (DOCX, 35KB)

Develop a project management plan

  5

 20

30365 annotated (DOCX, 35KB)

Execute, and monitor and control a project

  5

 20

30366 annotated (DOCX, 35KB)

Close a project

  5

  8

 

This standard recommended for rollover (unchanged except for dates): 

ID

Title

Level

Credits

21336 annotated (DOCX, 31KB)

Lead a team to achieve a project outcome

  5

  8

2020 - Workplace Relations review

The review includes nine unit standards in the domain. The standards are being reviewed in collaboration with primary users of the standards.

Feedback on the reviewed standards closed Wednesday 28 October 2020, and an application has been made to Quality Assurance Division for new versions to be registered.

The changes proposed include:

  • updating website links and guidance information
  • clarification of performance criterion 1.2 in standard 27531
  • expiring unit standards 19801, 27533, 27535, 27536, 27538 due to lack of usage.

 

The reviewed and amended draft unit standards

Please note: these drafts are for consultation purposes only. No assessment can occur against these standards until the listed versions are published.

ID

Title

Level

Credits

27531 (PDF, 117KB)

Demonstrate knowledge of the provisions and purpose of collective employment agreements

  4

  3

27532 (PDF, 117KB)

Demonstrate knowledge of the provisions and purpose of individual employment agreements

  4

  3

27534 (PDF, 115KB)

Develop a strategy to promote productive workplace relationships in an organisation

  4

  5

27537 (PDF, 119KB)

Demonstrate knowledge of processes for workplace resolution of employment relationship problems

  4

  4

 

The standards recommended for expiry:

ID

Title

Level

Credits

19801 (PDF, 91KB)

Carry out and conclude bargaining for a collective employment agreement

  6

 10

27533 (PDF, 106KB)

Demonstrate skills and knowledge for bargaining for a collective employment agreement

  5

  5

27535 (PDF, 95KB)

Develop a strategy for employee engagement in an organisation

  4

  6

27536 (PDF, 81KB)

Demonstrate knowledge of strikes and lockouts

  4

  4

27538 (PDF, 105KB)

Use organisational procedures for workplace resolution of employment relationship problems

  5

  5

2020 - Financial Skills review

The Financial Skills domain includes eleven unit standards of which ten have hardly been used and there is no discernible interest in using them in the future. Standard 8503 however is used by one organisation who wishes to continue with it and who indicates it is fit-for-purpose without need for amendment.

Therefore, NQS has applied to Quality Assurance Division for standard 8503 to be re-listed without content change, and the other ten Financial Skills unit standards be to be expired.

2020 - Business Studies review

The three unit standards in this domain will be rolled over, and reviewed post the review of achievement standards.

Resources and links

Completed

October 2020 – Expiry of Business Law unit standards

Details are available in the October 2020 Review of Business Law unit standards change report.

The eight unit standards in this domain have been set to expire 31 December 2023 due to declining usage over the last five years and stakeholder consultation confirming no discernible interest for use in the future.

October 2020 – Expiry of Accounting - Middle Level unit standards

Details are available in the October 2020 Review of Accounting - Middle Level unit standards change report.

The 16 unit standards in this domain have been set to expire 31 December 2023 due to declining usage over the last five years and stakeholder consultation confirming no discernible interest for use in the future.

March 2020 – Review of Quality Management unit standards

Details are available in the March 2020 Review of Quality Management unit standards change report.

NZQA National Qualification Services has reviewed the 18 standards in domain Quality Management.  The standards were reviewed to maintain their currency, in collaboration with primary users of the standards and with people with personal and professional experience in quality management.

December 2019 – Expiry of Marketing and Sales unit standards

Details are available in the December 2019 Review of Human Resource Management unit standards change report.

Due to low usage of the current unit standards in Subfield Marketing, standards in domains Direct Marketing, Generic Marketing, and International Marketing were recommended to expire on 31 December 2022.

December 2019 – Expiry of Human Resource Management unit standards

Details are available in the December 2019 Review of Human Resource Management unit standards change report.

Due to low usage of unit standards in this domain, the standards were recommended to expire on 31 December 2022, (with the exception of unit standard 25682 Demonstrate knowledge of staff recruitment and appointment systems in human resource management practice).

October 2018 – Expiry of Public Relations unit standards

Details are available in the October 2018 Review of Public Relations unit standards change report.

NZQA National Qualifications Services reviewed the unit standards in domain Public Relations and has not been able to identify any interest in their continued use.  Accordingly all the unit standards in domain Public Relations will expire in December 2020.

July 2017 – Review of Project Management unit standards

Details are available in the July 2017 Review of Business and Humanities unit standards change report.

July 2017 – Review and development of Small Business unit standards

Details are available in the July 2017 Review of Business unit standards change report.

May 2016 – New Business unit standards

Details are available in the May 2016 Review of Business unit standards change report.

The Business unit standards were developed based on new Business qualifications listed in February 2015. The new Business qualifications are available to view.

The proposed standards include all the outcomes in these qualifications and strands:

  • Accounting
  • Administration and Technology
  • Leadership and Management
  • Small Business

March 2016 – Review, Revision and Rollover of Business unit standards

Details are available in the March 2016 Review, Revision and Rollover of Business unit standards change report.

Unit standards in domains Organisational Direction and Strategy, People Development and Coordination and Systems and Resources Management have been reviewed in the context of the new NZ Business qualifications and the draft unit standards developed for them.

Contact for reviews

For more information and/or comments regarding these unit standards, please email: nqs@nzqa.govt.nz

 
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