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Your search found 4 Unit Standards
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| 16775 (expiring) | Demonstrate and apply knowledge of contact centre technology and systems | 5 credits | Internal | |||||
| Unit standard | (168KB) (111KB) | |||||||
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| 16777 (expiring) | Locate, organise, and utilise information to meet customer requirements in a contact centre | 5 credits | Internal | |||||
| Unit standard | (114KB) (107KB) | |||||||
| View NQF Download file(s) as zip | ||||||||
| 16778 (expiring) | Establish and maintain effective working relationships in a contact centre and wider organisation | 5 credits | Internal | |||||
| Unit standard | (154KB) (109KB) | |||||||
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| 28268 (expiring) | Communicate with contact centre customers and resolve enquiries | 15 credits | Internal | |||||
| Unit standard | (179KB) (112KB) | |||||||
| View NQF Download file(s) as zip | ||||||||
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