Contact us


Contact by phone or post

NZQA Call Centre is open Monday - Friday, 8.00 am - 5.00 pm

Freephone in NZ: 0800 697 296
Telephone: +64 (4) 463 3000
Fax: +64 (4) 463 3112
Postal address: PO Box 160
Wellington 6140
New Zealand
Street address: Level 13
125 The Terrace
Wellington 6011
The Millennium Centre
Building A
Level 2
600 Great South Rd Ellerslie
Auckland 1051

Contacting us by email

If you know the service unit you wish to contact, select them from the list below to email them direct.

For enquiries relating to your Record of Learning, National Student Number, Secondary Examinations and Moderation:

The NZQA Call Centre Secondary Examinations
Schools Liaison Secondary Data
Tertiary Records Assessment and Moderation Services

For enquiries relating to development and maintenance of unit standards, qualifications and resources:

National Qualifications Services Tertiary Assessment and Moderation
Māori Qualifications Services Customer Resources
NZQA Brochure Orders Qualifications Recognition Services

For Provider enquiries, please select a topic from below:

Media enquiries:

If you are following up on a media story, call 0274 5757 83.  If you have a specific question, please email our Media Unit.

For all other enquiries:

Finance Recruitment

Make a complaint

If you are unhappy with the service you have received from NZQA or a registered provider there are several ways you can make a complaint.

National Education Information Centre

As part of New Zealand's entry to the Lisbon Recognition Convention, the New Zealand Qualifications Authority (NZQA) was designated as New Zealand's National Education Information Centre. Ask NEIC a question or read more about the NEIC.

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If you have any comments or suggestions regarding this website please send us your feedback.

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