Contact us

Contact by phone or post

NZQA Call Centre is open Monday - Friday, 8.00 am - 5.00 pm

Freephone in NZ: 0800 697 296
Telephone: +64 (4) 463 3000
Fax: +64 (4) 463 3112
Postal address: PO Box 160
Wellington 6140
New Zealand
Street address: Level 13
125 The Terrace
Wellington 6011
The Millenium Centre
Building A
Level 2
600 Great South Rd
Auckland 1062

Contacting us by email

If you know the service unit you wish to contact, select them from the list below to email them direct:

The NZQA Call Centre Communications
Customer Resources Finance
Māori Qualifications Service National Qualifications Service
Recruitment Qualifications Recognition Services
Schools Liaison Secondary Examinations
Secondary Moderation Tertiary Assessment & Moderation
Tertiary Records

Provider enquiries

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Make a complaint

If you are unhappy with the service you have received from NZQA or a registered provider there are several ways you can make a complaint.

Media enquiries

If you are following up on a media story, call 0274 5757 83. If you have a specific question, please email our Media Unit

National Education Information Centre

As part of New Zealand's entry to the Lisbon Recognition Convention, the New Zealand Qualifications Authority (NZQA) was designated as New Zealand's National Education Information Centre. Ask NEIC a question or read more about the NEIC.

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