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Your search found 2 Unit Standards
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| 16785 (expiring) | Plan and allocate work to individuals in a contact centre | 6 credits | Internal | |||||
| Unit standard | (148KB) (106KB) | |||||||
| View NQF Download file(s) as zip | ||||||||
| 28269 (expiring) | Manage complex interactions in a contact centre | 5 credits | Internal | |||||
| Unit standard | (121KB) (105KB) | |||||||
| View NQF Download file(s) as zip | ||||||||
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