Qualification Overview

Qualification Title New Zealand Certificate in Business (Administration and Technology) (Level 3)
Qualification Type Certificate
Level 3
Credits 60
Subject Area
  • Management and Commerce » Office Administration » Text and Information Processing
  • Business » Business Administration
Strategic Purpose Statement
The purpose of this qualification is to provide New Zealand business entities with people who have introductory business administration and technology skills to work in a range of supervised general office administration roles.

Graduates of this qualification will benefit New Zealand business entities by having general technical and administrative skills that can contribute to improving performance and productivity.

Graduates of this qualification will be able to operate business technologies and perform a range of administrative tasks in a bi- and multi-cultural environment.
Graduate profile
Graduates of this qualification will be able to:

- Technical knowledge and skills: Provide administrative and general office services using business technologies, to support everyday operational activities, Perform financial calculations, process data and produce information for business purposes.
- People skills: Communicate effectively with stakeholders, Work cooperatively within a team, and contribute to the achievement of objectives, Select and apply customer service techniques, to meet stakeholder expectations.
- Cognitive skills: Apply effective problem-solving and decision-making for business purposes.
- Affective skills: Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner, Manage self effectively to contribute to performance of the entity.
- Business environment: Comply with internal policies, and legislation and other external requirements for business entities.
Education pathways
This qualification may build on from:
- National Certificate of Educational Achievement (NCEA) Level 1, 2 or 3, or
- foundation qualifications including in Computing.

Graduates of this qualification may progress to:
- New Zealand Certificate in Business (Administration and Technology) (Level 4) [Ref: 2461]
- New Zealand Certificate in Business (Accounting Support Services) (Level 4) [Ref: 2455]
- New Zealand Certificate in Business (First Line Management) (Level 4) [Ref: 2456]
- New Zealand Certificate in Business (Small Business) (Level 4) [Ref: 2457]
- New Zealand Certificate in Business (Introduction to Small Business) (Level 3) [Ref: 2454]
- New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3) [Ref: 2453]
or may pathway into relevant industry certifications or other Level 3 or 4 qualifications.
Employment pathways
Graduates of this qualification will have the skills and knowledge to work or gain employment, in a wide range of supervised general office administration roles in a variety of sectors.

These may include: receptionist, data entry operator, front line customer service roles, call or contact centre operators, secretary, office support workers.To find out more about employment opportunities click on the CareersNZ logo, then the provider who offers this qualification.
Entry Requirements
There are no mandatory prerequisites to meet regulatory body or legislative requirements for this qualification.
Education Organisation 28 Organisations can assist in gaining this qualification
Developed By New Zealand Qualifications Authority
Quality Assured By New Zealand Qualifications Authority
Number 2452
Status Current
Created 2015-01-29 12:19:01.0
Last Reviewed 2016-05-05 16:13:24.0
Next Review 2019-11-30 00:00:00.0
Content

Qualification Title

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Te Reo Maori Title

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Matauranga Maori Qualification

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Qualification Type

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Level

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Credits

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Subject Area

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Strategic Purpose Statement

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Graduate profile

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Education pathways

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Employment pathways

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Next Review

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Last Date For Entry

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Entry Requirements

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Education Organisation

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Developed By

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Quality Assured By

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Number

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Status

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Created

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Last Reviewed

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Content

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Expires

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