Qualification Overview

Qualification Title National Certificate in International Air Express with strands in Customer Service, Ground Operations, and Operations
Qualification Type National Certificate
Level 1 - 3
Credits 42 - 54
Subject Area
  • Management and Commerce
  • Service Sector » Aviation » International Air Express
Strategic Purpose Statement
The National Certificate in International Air Express is for people training for, and working in a range of different roles within, the international air express industry. These roles fall into the following categories around which the strands of this qualification are built - customer service, ground operations, and operations.

People working in the customer services area are responsible for providing customer assistance at airports and advice at public counters at the airport. People working in the ground operations area are responsible for airport maintenance and safety, and aircraft servicing. People working in the operations area are responsible for identifying and actioning operational faults, aircraft parking and movement, and airfield safety and security.

The qualification contains core compulsory unit standards representing the competencies required by all those working in the international air express industry. The strands are designed to recognise specialist competencies and to allow people to select elective unit standards, in transportation and driving skills, suited to their areas of specialisation.
Entry Requirements Not available
Developed By Te Pukenga - New Zealand Institute of Skills and Technology
Quality Assured By New Zealand Qualifications Authority
Number 0749
Status Discontinued
Created 2000-05-25 00:00:00.0
Discontinued 2012-12-31 00:00:00.0

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Te Reo Māori Title

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Level

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Credits

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Strategic Purpose Statement

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Graduate profile

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