Domain - Financial Services - Organisational Skills
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| 0 Qualifications | 2 Assessment Standards (2 Units) | View Education Organisations with Consent to Assess |
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Assessment Standards
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Level 4
Resolve disputes in the financial services industry
This standard has expired and is no longer available.
Version 2
24756 Unit Standard 5 Credits
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People credited with this unit standard are able to: . demonstrate knowledge of in-house and appropriate external dispute resolution services for the financial services industry; . establish that a dispute exists in the financial services industry; . investigate a dispute and determine action to be taken in the financial services industry; . implement dispute resolution procedures in the financial services industry; and . finalise a dispute in the financial services industry.
Standard-setting body:
Work with specialist and outsourced services in the financial services industry
This standard has expired and is no longer available.
Version 2
24762 Unit Standard 2 Credits
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People credited with this unit standard are able to, in the financial services industry: . demonstrate and apply knowledge of organisational policy for limitations of authority and referrals; . work with specialists or other professionals; and . monitor and review effectiveness of referral arrangements.
Standard-setting body:
Data as at 2024-04-19 23:01:07.723