Contact us

Support for Secondary Students - Digital exam login 

If you are a student registered for a digital exam and you need login support, our Contact Centre is open until 8pm, Monday - Friday.

For all other queries, please email helpdesk@nzqa.govt.nz or call during normal hours listed below.

The NZQA Call Centre is open Monday - Friday,
8.00 am - 5.00 pm (except public holidays)

Freephone in NZ: 0800 697 296
Telephone: +64 (4) 463 3000
Postal address: PO Box 160
Wellington 6140
New Zealand
Street address: Level 13
125 The Terrace
Wellington 6011

Send us your question about...

  • My International Qualification Assessment application (for information on recognition of overseas qualifications and how to apply for an assessment, please visit our webpage before contacting us)

Media inquiry

If you are a member of a media organisation and want to contact our Media Team, please visit our Media Centre.

Official Information Act request

If you want to get some specific information from NZQA you can make a request under the Official Information Act (OIA).

Make a complaint

If you are unhappy with the service you have received from NZQA or a registered provider there are several ways you can make a complaint.

National Education Information Centre

As part of New Zealand's entry to the Lisbon Recognition Convention, the New Zealand Qualifications Authority (NZQA) was designated as New Zealand's National Education Information Centre. Ask NEIC a question or read more about the NEIC.

Website feedback

If you have any comments or suggestions regarding this website please send us your feedback. If you need assistance with an issue you are having with the website, please contact our Help Desk.

 
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